Programs won't start up

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Programs won't start up

Name: Skatan2323
Date: August 6, 2009 at 00:36:56 Pacific
OS: Windows XP
Subcategory: General
Tags: Programs, Spybot, Virus, Spyware

Comment:

So recently my computer has acting strangely. Some programs are taking too long or not opening up at all. For instance HijackThis and Spybot won't start up as normally. And before it was working fine... also I got these strange pop-ups indicating that my computer had a virus and it tried to make me download a weird program. Also when running a scanner it would occasionally freeze as well as when I restart it does so at times.
Any help would be appreciated, I'll try and supply whatever you guys need to assist.
Thanks.

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Response Number 1

Name: jdk (by neoark)
Date: August 6, 2009 at 07:48:55 Pacific

Reply:

Download and run Kaspersky AVP tool in safe mode: http://devbuilds.kaspersky-labs.com...
Once you download and start the tool in safe mode:
# Check below options:

    * Select all the objects/places to be scanned. 
    * Settings > Customize > Heuristic analyzer > Enable deep rootkit search

# Click Scan
# Fix what it detects
# Zip/Rar Scan log/Summary and upload it to rapidshare.com. Post download link in your next message.
Illustrated tutorial: http://img32.imageshack.us/img32/76...
If I'm helping you and I don't reply within 24 hours send me a PM.

Response Number 2

Name: Skatan2323
Date: August 14, 2009 at 13:01:58 Pacific

Reply:

http://rapidshare.com/files/2674186...
Here's the log you wanted... apologizes for the late reply I've been busy with other stuff.

Response Number 3

Name: jdk (by neoark)
Date: August 14, 2009 at 19:03:30 Pacific

Reply:

Follow in normal mode:
1) Install, update database and run full scan with Malwarebytes' Anti-Malware. Attach malwarebyte full scan log, fix anything detected.
2) Run full Scan with SuperAntispyware : http://www.superantispyware.com/dow... . Fix what it detects and post summary scan log.
If I'm helping you and I don't reply within 24 hours send me a PM.

Response Number 4

Name: Skatan2323
Date: August 15, 2009 at 06:21:48 Pacific

Reply:

None of the two installer want to open up on the computer. What should I do?

Response Number 5

Name: jdk (by neoark)
Date: August 15, 2009 at 06:31:34 Pacific

Reply:

Follow these steps in order numbered:
1) Download GMER: http://gmer.net/download.php
[This version will download a randomly named file (Recommended).]
2) Disconnect from the Internet and close all running programs.
3) Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
4) Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
5) GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
6) If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
7) Now click the Scan button. If you see a rootkit warning window, click OK.
8) When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log and upload it rapidshare.com. Post the download link to the uploaded file in your post.
9) Exit GMER and re-enable all active protection when done.
Note: Please give me the exact name of the file you downloaded in step 1 + post your log from step 8 in your next post.
If I'm helping you and I don't reply within 24 hours send me a PM.

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Response Number 6

Name: Skatan2323
Date: August 15, 2009 at 07:25:20 Pacific

Reply:

http://rapidshare.com/files/2676757...
the name of the file was: cwnxjoed

Response Number 7

Name: jdk (by neoark)
Date: August 15, 2009 at 07:41:55 Pacific

Reply:

Follow:
1) Attach a Combofix log, please review and follow these instructions carefully.
Download it here -> http://download.bleepingcomputer.co...
Before Saving it to Desktop, please rename it to something like 123.exe to stop malware from disabling it.
Now, please make sure no other programs are running, close all other windows and pause Antivirus/Sypware programs (http://www.bleepingcomputer.com/forums/topic114351.html Programs to disable) until after the scanning and removal process has taken place.
Please double click on the file you downloaded. Follow the onscreen prompts to start the scan. Once the scanning process has started please DO NOT click on the Combofix window or attempt to use your computer as this can cause the scanning process to stall. It may take a while to complete scanning and this is normal.
You will be disconnected from the internet and your desktop icons/toolbars will disappear during scanning, do not worry, this is normal and it will be restored after scanning has completed.
Combofix will create a logfile and display it after your computer has rebooted. Usually located in c:\combofix.txt, please upload that file to rapidshare.com and paste the link here.
2) Please zip up C:\qoobox\quarantine and upload it, to a filehost such as http://rapidshare.com/ Then, Private Message me the Download links to the uploaded files.
If I'm helping you and I don't reply within 24 hours send me a PM.

Response Number 8

Name: Skatan2323
Date: August 15, 2009 at 08:31:12 Pacific

Reply:

Heres the log: http://rapidshare.com/files/2676944...

Response Number 9

Name: jdk (by neoark)
Date: August 15, 2009 at 08:42:01 Pacific

Reply:

Uninstall Combofix by: pause Antivirus/Sypware programs (http://www.bleepingcomputer.com/forums/topic114351.html Programs to disable) > Start > run > type combofix /u > ok.
Follow: Response Number 3
If I'm helping you and I don't reply within 24 hours send me a PM.

Response Number 10

Name: Skatan2323
Date: August 15, 2009 at 11:45:25 Pacific

Reply:

http://rapidshare.com/files/2677472...
SUPERAntiSpyware Scan Log
http://www.superantispyware.com
Generated 08/15/2009 at 02:13 PM
Application Version : 4.27.1002
Core Rules Database Version : 4058
Trace Rules Database Version: 1998
Scan type : Complete Scan
Total Scan Time : 02:20:54
Memory items scanned : 460
Memory threats detected : 0
Registry items scanned : 5520
Registry threats detected : 1
File items scanned : 21186
File threats detected : 121
Adware.Zango/ShoppingReport
HKU\S-1-5-21-1177238915-413027322-839522115-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C5428486-50A0-4A02-9D20-520B59A9F9B3}
Adware.Tracking Cookie
C:\Documents and Settings\Alex\Cookies\alex@ads.financialcontent[2].txt
C:\Documents and Settings\Alex\Cookies\alex@ads.undertone[3].txt
C:\Documents and Settings\Alex\Cookies\alex@247realmedia[1].txt
C:\Documents and Settings\Alex\Cookies\alex@theclickcheck[3].txt
C:\Documents and Settings\Alex\Cookies\alex@www.shefinds[1].txt
C:\Documents and Settings\Alex\Cookies\alex@winecountrysafari[1].txt
C:\Documents and Settings\Alex\Cookies\alex@oasn04.247realmedia[2].txt
C:\Documents and Settings\Alex\Cookies\alex@www.icityfind[1].txt
C:\Documents and Settings\Alex\Cookies\alex@ads.ourstage[1].txt
C:\Documents and Settings\Alex\Cookies\alex@realmedia[1].txt
C:\Documents and Settings\Alex\Cookies\alex@ads.adap[2].txt
C:\Documents and Settings\Alex\Cookies\alex@4935.8793-91444.clickshield[1].txt
C:\Documents and Settings\Alex\Cookies\alex@homestore.122.2o7[1].txt
C:\Documents and Settings\Alex\Cookies\alex@invitemedia[2].txt
C:\Documents and Settings\Alex\Cookies\alex@questionmarket[2].txt
C:\Documents and Settings\Alex\Cookies\alex@ads.right-ads[2].txt
C:\Documents and Settings\Alex\Cookies\alex@7571.nosubid.clickshield[1].txt
C:\Documents and Settings\Alex\Cookies\alex@overture[1].txt
C:\Documents and Settings\Alex\Cookies\alex@cdnh.tremormedia[1].txt
C:\Documents and Settings\Alex\Cookies\alex@4935.8794-91444.clickshield[1].txt
C:\Documents and Settings\Alex\Cookies\alex@trafficmp[2].txt
C:\Documents and Settings\Alex\Cookies\alex@adserver.adtechus[1].txt
C:\Documents and Settings\Alex\Cookies\alex@specificmedia[3].txt
C:\Documents and Settings\Alex\Cookies\alex@www.burstbeacon[1].txt
C:\Documents and Settings\Alex\Cookies\alex@tacoda[1].txt
C:\Documents and Settings\Alex\Cookies\alex@ad.wsod[2].txt
C:\Documents and Settings\Alex\Cookies\alex@couponmountain[2].txt
C:\Documents and Settings\Alex\Cookies\alex@ads.vidsense[1].txt
C:\Documents and Settings\Alex\Cookies\alex@ads.pointroll[2].txt
C:\Documents and Settings\Alex\Cookies\alex@hardcore.absolutely-freeporn[1].txt
C:\Documents and Settings\Alex\Cookies\alex@adlegend[2].txt
C:\Documents and Settings\Alex\Cookies\alex@serving-sys[2].txt
C:\Documents and Settings\Alex\Cookies\alex@adbrite[1].txt
C:\Documents and Settings\Alex\Cookies\alex@media6degrees[1].txt
C:\Documents and Settings\Alex\Cookies\alex@ads.lucidmedia[1].txt
C:\Documents and Settings\Alex\Cookies\alex@at.atwola[3].txt
C:\Documents and Settings\Alex\Cookies\alex@dc.tremormedia[3].txt
C:\Documents and Settings\Alex\Cookies\alex@4935.8799-91444.clickshield[1].txt
C:\Documents and Settings\Alex\Cookies\alex@adcentriconline[2].txt
C:\Documents and Settings\Alex\Cookies\alex@bridge2.admarketplace[2].txt
C:\Documents and Settings\Alex\Cookies\alex@interclick[2].txt
C:\Documents and Settings\Alex\Cookies\alex@shefinds[2].txt
C:\Documents and Settings\Alex\Cookies\alex@cdn4.specificclick[3].txt
C:\Documents and Settings\Alex\Cookies\alex@revsci[2].txt
C:\Documents and Settings\Alex\Cookies\alex@viacom.adbureau[1].txt
C:\Documents and Settings\Alex\Cookies\alex@clickthrough.kanoodle[1].txt
C:\Documents and Settings\Alex\Cookies\alex@tribalfusion[1].txt
C:\Documents and Settings\Alex\Cookies\alex@bridge1.admarketplace[1].txt
C:\Documents and Settings\Alex\Cookies\alex@eas.apm.emediate[1].txt
C:\Documents and Settings\Alex\Cookies\alex@iacas.adbureau[2].txt
C:\Documents and Settings\Alex\Cookies\alex@6042.c3442.clickshield[1].txt
C:\Documents and Settings\Alex\Cookies\alex@ads.bridgetrack[2].txt
C:\Documents and Settings\Alex\Cookies\alex@tracking.realtor[2].txt
C:\Documents and Settings\Alex\Cookies\alex@bs.serving-sys[2].txt
C:\Documents and Settings\Alex\Cookies\alex@insightexpressai[1].txt
C:\Documents and Settings\Alex\Cookies\alex@6042.c3522.clickshield[1].txt
C:\Documents and Settings\Alex\Cookies\alex@ads.mail[2].txt
C:\Documents and Settings\Alex\Cookies\alex@specificclick[1].txt
C:\Documents and Settings\Alex\Cookies\alex@a1.interclick[3].txt
C:\Documents and Settings\Alex\Cookies\alex@videoegg.adbureau[2].txt
C:\Documents and Settings\Alex\Cookies\alex@2o7[2].txt
C:\Documents and Settings\Alex\Cookies\alex@www.locatefind[1].txt
C:\Documents and Settings\Alex\Cookies\alex@media.mtvnservices[1].txt
C:\Documents and Settings\Alex\Cookies\alex@adbureau[1].txt
C:\Documents and Settings\Alex\Cookies\alex@www3.smartadserver[2].txt
C:\Documents and Settings\Alex\Cookies\alex@ads.imarketservices[2].txt
C:\Documents and Settings\Alex\Cookies\alex@smartadserver[1].txt
C:\Documents and Settings\Alex\Cookies\alex@xiti[1].txt
C:\Documents and Settings\Alex\Cookies\alex@collective-media[2].txt
C:\Documents and Settings\Alex\Cookies\alex@interclick[1].txt
C:\Documents and Settings\Alex\Cookies\alex@collective-media[1].txt
C:\Documents and Settings\Alex\Cookies\alex@www.consumersdiscountrx[1].txt
C:\Documents and Settings\Alex\Cookies\alex@nextag[2].txt
C:\Documents and Settings\Alex\Cookies\alex@cdn.at.atwola[1].txt
C:\Documents and Settings\Alex\Cookies\alex@login.tracking101[1].txt
C:\Documents and Settings\Alex\Cookies\alex@oasn04.247realmedia[3].txt
C:\Documents and Settings\Alex\Cookies\alex@oasn04.247realmedia[1].txt
C:\Documents and Settings\Alex\Cookies\alex@adopt.specificclick[1].txt
C:\Documents and Settings\Alex\Cookies\alex@tracking.keywordmax[1].txt
C:\Documents and Settings\Alex\Cookies\alex@my.traffic[1].txt
C:\Documents and Settings\Alex\Cookies\alex@theclickcheck[2].txt
C:\Documents and Settings\Alex\Cookies\alex@findarticles[1].txt
C:\Documents and Settings\Alex\Cookies\alex@dc.tremormedia[1].txt
C:\Documents and Settings\Alex\Cookies\alex@dc.tremormedia[2].txt
C:\Documents and Settings\Alex\Cookies\alex@ar.atwola[1].txt
C:\Documents and Settings\Alex\Cookies\alex@tracking.realtor[1].txt
C:\Documents and Settings\Alex\Cookies\alex@ravenmediainc[2].txt
C:\Documents and Settings\Alex\Cookies\alex@optimize.indieclick[2].txt
C:\Documents and Settings\Alex\Cookies\alex@stat.winrar2009[2].txt
C:\Documents and Settings\Alex\Cookies\alex@integraclick.integcb[2].txt
C:\Documents and Settings\Alex\Cookies\alex@azjmp[1].txt
C:\Documents and Settings\Alex\Cookies\alex@publishers.clickbooth[2].txt
C:\Documents and Settings\Alex\Cookies\alex@imagesc05.247realmedia[1].txt
C:\Documents and Settings\Alex\Cookies\alex@affiliatetracking[2].txt
C:\Documents and Settings\Alex\Cookies\alex@bp.specificclick[2].txt
C:\Documents and Settings\Alex\Cookies\alex@lynxtrack[2].txt
C:\Documents and Settings\Alex\Cookies\alex@specificmedia[2].txt
C:\Documents and Settings\Alex\Cookies\alex@atwola[2].txt
C:\Documents and Settings\Alex\Cookies\alex@at.atwola[2].txt
C:\Documents and Settings\Alex\Cookies\alex@cts.metricsdirect[2].txt
C:\Documents and Settings\Alex\Cookies\alex@clickthrough.kanoodle[2].txt
C:\Documents and Settings\Alex\Cookies\alex@media6degrees[2].txt
C:\Documents and Settings\Alex\Cookies\alex@ads.imarketservices[1].txt
C:\Documents and Settings\Alex\Cookies\alex@ads.financialcontent[1].txt
C:\Documents and Settings\Alex\Cookies\alex@www.traffic[1].txt
C:\Documents and Settings\Alex\Cookies\alex@cdn4.specificclick[2].txt
C:\Documents and Settings\Alex\Cookies\alex@bridge2.admarketplace[1].txt
C:\Documents and Settings\Alex\Cookies\alex@brimedia.ibredia[2].txt
C:\Documents and Settings\Alex\Cookies\alex@clickbooth[2].txt
C:\Documents and Settings\Alex\Cookies\alex@account.live[2].txt
C:\Documents and Settings\Alex\Cookies\alex@ads.us.e-planning[1].txt
C:\Documents and Settings\Alex\Cookies\alex@ads.undertone[2].txt
C:\Documents and Settings\Alex\Cookies\alex@a1.interclick[2].txt
C:\Documents and Settings\Alex\Cookies\alex@4935.8794-91434.clickshield[1].txt
C:\Documents and Settings\Alex\Cookies\alex@ads.elserver[2].txt
C:\Documents and Settings\Alex\Cookies\alex@ads.redorbit[2].txt
C:\Documents and Settings\Alex\Cookies\alex@ileadmedia1.ildmed[2].txt
C:\Documents and Settings\Alex\Cookies\alex@inteletrack[1].txt
C:\Documents and Settings\Alex\Cookies\alex@oasc05.247realmedia[1].txt
C:\Documents and Settings\Alex\Cookies\alex@partner2profit[1].txt
C:\Documents and Settings\Alex\Cookies\alex@redorbit[1].txt

Response Number 11

Name: jdk (by neoark)
Date: August 15, 2009 at 14:35:49 Pacific

Reply:

Did you fix what MBAM detected?
If I'm helping you and I don't reply within 24 hours send me a PM.

Response Number 12

Name: Skatan2323
Date: August 17, 2009 at 12:07:31 Pacific

Reply:

I believe so.. I'll rescan again.

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