Programs won't open

August 29, 2010 at 19:15:48
Specs: Windows XP
Everytime I run my computer in normal mode, I reach the desktop screen. Whenever I try to click on a program though, it won't open. If I click on the start > programs menu, the menu freezes as I try to scroll. I am currently running the computer in safe mode, as the normal mode won't work. I don't know anything very technical about computers, so if you could direct me to where to find information you would need to help solve the problem, that would be great. I keep running Malware Bytes but it isn't solving the problem. Please advise.

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August 29, 2010 at 19:44:35
noda21k, Try the possible solution in Response #2 in the thread at the link below.


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