I know youre not supposed to post your hijack this log right off the bat but I noticed some suspicious files in there running...especailly the 04 files that are start up files...theres one listed as a helper exe.exe.....something like that. Can you guys tell me if anything looks suspicious here? Running processes: C:\WINDOWS\SYSTEM\KERNEL32.DLL C:\WINDOWS\SYSTEM\MSGSRV32.exe C:\WINDOWS\SYSTEM\MPREXE.exe C:\WINDOWS\SYSTEM\mmtask.tsk C:\WINDOWS\SYSTEM\MSTASK.exe C:\WINDOWS\SYSTEM\ZONELABS\VSMON.exe C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.exe C:\WINDOWS\EXPLORER.exe C:\WINDOWS\TASKMON.exe C:\WINDOWS\SYSTEM\SYSTRAY.exe C:\WINDOWS\SYSTEM\MSWHEEL.exe C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.exe C:\WINDOWS\LOADQM.exe C:\WINDOWS\SYSTEM\SPOOL32.exe C:\WINDOWS\SYSTEM\LEXBCES.exe C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.exe C:\WINDOWS\SYSTEM\RPCSS.exe C:\WINDOWS\SYSTEM\QTTASK.exe C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZONEALARM.exe C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.exe C:\WINDOWS\SYSTEM\DDHELP.exe C:\WINDOWS\SYSTEM\WMIEXE.exe C:\WINDOWS\SYSTEM\LEXPPS.exe C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.exe C:\WINDOWS\SYSTEM\PSTORES.exe C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.exe C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\SPYBOTSD.exe C:\PROGRAM FILES\WINRAR\WINRAR.exe C:\WINDOWS\TEMP\RAR$EX00.955\HIJACKTHIS.exe R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.google.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://login.passport.net/uilogin.srf?id=2 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank F1 - win.ini: run=hpfsched O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe O4 - HKLM\..\Run: [Disknag] C:\DELL\DISKNAG.exe O4 - HKLM\..\Run: [SystemTray] SysTray.exe O4 - HKLM\..\Run: [POINTER] C:\PROGRA~1\MSHARD~1\point32.exe O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.exe O4 - HKLM\..\Run: [WorksFUD] c:\Program Files\Microsoft Works\wkfud.exe O4 - HKLM\..\Run: [Microsoft Works Portfolio] c:\Program Files\Microsoft Works\WksSb.exe /AllUsers O4 - HKLM\..\Run: [LexStart] LexStart.exe O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe O4 - HKLM\..\Run: [LoadQM] loadqm.exe O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe" O4 - HKLM\..\Run: [CriticalUpdate] c:\windows\SYSTEM\wucrtupd.exe -startup O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.exe" -atboottime O4 - HKLM\..\RunServices: [AutoShutdown] C:\WINDOWS\pssvc.exe O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.exe -service O4 - HKLM\..\RunServices: [ccEvtMgr] "c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe" O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.exe" /background O4 - HKLM\..\RunOnce: [SpyBotSnD] "C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\SPYBOTSD.exe" /autocheck O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.exe O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Startup: DLHelperEXE.exe O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe O8 - Extra context menu item: &Define - c:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM O8 - Extra context menu item: Look Up in &Encyclopedia - c:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM O9 - Extra button: Encarta Encyclopedia (HKLM) O9 - Extra 'Tools' menuitem: Encarta Encyclopedia (HKLM) O9 - Extra button: Define (HKLM) O9 - Extra 'Tools' menuitem: Define (HKLM) O9 - Extra button: Dell Home (HKCU) O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37861.7310763889 O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/SharedContent/common/bin/cabsa.cab O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab O16 - DPF: {AED98630-0251-4E83-917D-43A23D66D507} (WebHandler Class) - http://activex.microgaming.com/DLhelper/version6/dlhelper.cab R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank F1 - win.ini: run=hpfsched O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe O4 - HKLM\..\Run: [Disknag] C:\DELL\DISKNAG.exe O4 - HKLM\..\Run: [SystemTray] SysTray.exe O4 - HKLM\..\Run: [POINTER] C:\PROGRA~1\MSHARD~1\point32.exe O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.exe O4 - HKLM\..\Run: [WorksFUD] c:\Program Files\Microsoft Works\wkfud.exe O4 - HKLM\..\Run: [Microsoft Works Portfolio] c:\Program Files\Microsoft Works\WksSb.exe /AllUsers O4 - HKLM\..\Run: [LexStart] LexStart.exe O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe O4 - HKLM\..\Run: [LoadQM] loadqm.exe O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe" O4 - HKLM\..\Run: [CriticalUpdate] c:\windows\SYSTEM\wucrtupd.exe -startup O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.exe" -atboottime O4 - HKLM\..\RunServices: [AutoShutdown] C:\WINDOWS\pssvc.exe O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.exe -service O4 - HKLM\..\RunServices: [ccEvtMgr] "c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe" O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.exe" /background O4 - HKLM\..\RunOnce: [SpyBotSnD] "C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\SPYBOTSD.exe" /autocheck O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.exe O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Startup: DLHelperEXE.exe O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe O8 - Extra context menu item: &Define - c:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM O8 - Extra context menu item: Look Up in &Encyclopedia - c:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM O9 - Extra button: Encarta Encyclopedia (HKLM) O9 - Extra 'Tools' menuitem: Encarta Encyclopedia (HKLM) O9 - Extra button: Define (HKLM) O9 - Extra 'Tools' menuitem: Define (HKLM) O9 - Extra button: Dell Home (HKCU) O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37861.7310763889 O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/SharedContent/common/bin/cabsa.cab O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab O16 - DPF: {AED98630-0251-4E83-917D-43A23D66D507} (WebHandler Class) - http://activex.microgaming.com/DLhelper/version6/dlhelper.cab I do run cw shredder,ad aware,spybot,spyware blaster and hijack this...I go to trend micro to run scans and have norton....I have even run port scans to make sure my computer is safe which it is......please help.....Im lost in all the computer lingo:) Jeanette

Hi Jeanette, Fix this entry with Hijack: O4 - Startup: DLHelperEXE.exe