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problem with WINDOWS\system32

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Name: steve_curt
Date: August 23, 2005 at 13:03:56 Pacific
OS: windows xp
CPU/Ram: intel
Comment:

I've not really much idea what the message I'm getting when i start the computer means, but I can't, for example, log onto msn to read my e-mails. The problem seems to be with C:WINDOWS\system32\qnuflr.exe




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Response Number 1
Name: jen1979
Date: August 23, 2005 at 15:09:34 Pacific
Reply:

without knowing the message it's kinda hard to know what the problem might be


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Response Number 2
Name: XpUser4Real
Date: August 23, 2005 at 17:27:28 Pacific
Reply:

Do an up-dated spyware scan...that should work

Hopefully my advice will help you...Please post back with your results....thanks


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Response Number 3
Name: steve_curt
Date: August 25, 2005 at 11:54:02 Pacific
Reply:

I've done a Spyware check and it found 218 infections! Does that mean i need to buy the programme, i'd rather not if i can help it. What do u think the 'qnuflr' part of C:WINDOWS\system32 relates to?


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Response Number 4
Name: steve_curt
Date: August 25, 2005 at 12:13:31 Pacific
Reply:

i forgot to say, the actual message i get up when i log on is entitled '16 bit MS-DOS subsystem' and reads:
C:\WINDOWS\system32\qnufl.exe
The NTVDM CPU has encountered an illegal instruction.
CS:off6c IP:fff9 OP:of 6c of 6c of
Choose Close to terminate the application


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Response Number 5
Name: XpUser4Real
Date: August 25, 2005 at 14:17:22 Pacific
Reply:

Which scanner did you use? You don't have to pay for a good scanner.

Now that you've done your scans, try this free On-line Spyware Scan
That is the last resort that I use and usually everything runs fine after that.

Here is a list of free spyware scanners that work good, if not better than the paid ones:
Spybot S&D
Adaware SE Personal

Spyware Blaster</a
Malware Remover

Make sure to up-date them before running them, so you get the best results. Good Luck

Hopefully my advice will help you...Please post back with your results....thanks


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Response Number 6
Name: steve_curt
Date: August 27, 2005 at 02:39:56 Pacific
Reply:

i used 'spyware doctor' which scanned my computer and found the infections but then it says that i have to register, which i presume means buy the programme, to actully remove the infections


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Response Number 7
Name: steve_curt
Date: August 27, 2005 at 03:33:49 Pacific
Reply:

I've also just tried 'spybot-search and destroy'. It said that no immediate threats were found. Could my problem be because i have deleted something off the computer at some stage that i shouldn't have?


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Response Number 8
Name: XpUser4Real
Date: August 27, 2005 at 07:49:22 Pacific
Reply:

I would suggest using all the cleaners (especially the free on-line scan)I listed. I find that most pay scanners will over-exaggerate and try to get you to buy their product. I haven't had any major problem I couldn't remedy since using the free progs. Regular maintenance should keep you running good.
When using Spybot, did you immunize your PC also? Spyware blaster works great also.

Hopefully my advice will help you...Please post back with your results....thanks


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Response Number 9
Name: steve_curt
Date: September 8, 2005 at 12:41:26 Pacific
Reply:

would there be any reason why i cant log on to msn to read my e-mails?


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Response Number 10
Name: XpUser4Real
Date: September 8, 2005 at 13:00:11 Pacific
Reply:

Did you try the free online scan I mentioned in response 5?
sounds like you're still having problems with some spyware.
What Anti-Virus prog are you using?
Maybe try a free up-dated
RAV on-line Scan Anti-virus

Hopefully my advice will help you...Please post back with your results....thanks


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