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Problem With RLVKNLG

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Name: HEV_tux
Date: November 16, 2008 at 19:16:11 Pacific
OS: Windows XP
CPU/Ram: 3 GHz 2GBs
Product: ?
Comment:

I just recently had to buy a whole new comp because my old one was hosed with malware, i have been running scans with avg antivirus and spybot SD. I noticed rlvknlg on my processes, looked it up and appearnently its virus! i found it on my c drive, tried deleting it but it said error. I did what the website said, ended the process, then tried deleting it but it restarts itself too fast! then i decided to scan it with AVG antivirus and spybot, they both said zero threats found!?!? is this thing a threat and how can i get rid of it? I need real advice here people! PLEASE dont make me go get more spyware because i cannot afford another comp! thanks in advance.



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Response Number 1
Name: jabuck
Date: November 16, 2008 at 19:33:18 Pacific
Reply:

Please download Malwarebytes' Anti-Malware from one of these sites:

MalwareBytes1

MalwareBytes2

1. Double Click mbam-setup.exe to install the application.
2. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
3. If an update is found, it will download and install the latest version.
4. Once the program has loaded, select "Perform Quick Scan", then click Scan. The scan may take some time to finish,so please be patient.
5. When the scan is complete, click OK, then Show Results to view the results.
6. Make sure that everything found is checked, and click Remove Selected.
7. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.
8. The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
9. Copy&Paste the entire report in your next reply.


Please download and install the latest version of HijackThis v2.0.2:


Download the "HijackThis" Installer from this link:
Hijack This


1. Save " HJTInstall.exe" to your desktop.
2. Double click on HJTInstall.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
8. Paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.


0

Response Number 2
Name: Kaithlyn
Date: November 17, 2008 at 06:17:19 Pacific
Reply:

you can trick rlvknlg.exe by starting your computer in a safe mode. here's safemode instructions. the trick is that safe mode doesn't allow most majority of malicious processes to start running. you should be able to delete the file in a safe mode.

tc;


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