Problem starting up Windows Vista

May 5, 2011 at 07:48:12
Specs: Windows Vista
Hi,

On Monday morning my sister switched my computer and instead of running a Windows Start-up a whole lot of symbols appeared on the screen, it did not go past that screen. What would you think the problem is? I thought it was maybe a virus but my Norton did not pick anything up the evening before when I ran the check and I am on the most up to date version of Norton so thought it could not be that. Your help is greatly appreciated. Jonathan


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#1
May 5, 2011 at 10:28:42
God kill me,why is everyone using Norton.I've used it,I've heard what other people that used Norton said.and what i found out.don't use Norton.It lets all the viruses in.its not good.it has a bad engine.and it hogs all your computer's performance.so get rid of Norton.Norton is the only reason your computer is infected now.free antiviruses to look at are Avast,Microsoft Security Essentials,Avira and paid antiviruses are Kaspersky,McAfee.for immediate remedy.download spybot search and destroy and malware antimalware,download them and install them and run a scan and remove all the viruses.Then switch to one of the above antiviruses.if you don't want more viruses like this coming into your PC.

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#2
May 5, 2011 at 10:39:57
Okay, I dont think you understood my above question. My computer when switched on goes directly to the screen full of symbols. I cannot see anything other than these symbols. Would it be my hard drive/ motherboard or ram that would do this?

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#3
May 5, 2011 at 10:43:13
sorry wrong post

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Related Solutions

#4
May 5, 2011 at 10:47:30
its a bios virus if this happens before your OS loads and they are really hard to get off

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#5
May 5, 2011 at 10:55:48
Okay, so your suggestion would be to do? Do I just need a new hard drive?

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#6
May 6, 2011 at 08:20:05
no changing hard drives wont help its in the bios.the worst case scenario is you r going to need to buy a new motherboard.or you can flash the bios give your motherboard info

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#7
May 6, 2011 at 10:39:04
What motherboard info would you like?

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#8
May 6, 2011 at 10:49:30
'My computer when switched on goes directly to the screen full of symbols.'

What kind of symbols? Do you mean like when you try to access safemode where all the drivers get listed?

Try booting up and tapping f8 to see if you can access safe mode.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#9
May 6, 2011 at 12:38:08
Hi, there is no legible writing on the screen. There are symbols ><...;;;''###[]][-))(((()**&&^%%$$ like these on the screen when I switch the computer on. No english language on the screen at all. I have tried all boot modes but no luck. What do you think the problem could be. This screen comes up as soon as I switch on computer.

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#10
May 6, 2011 at 13:04:21
i would suggest physically removing the HD and slaving it to another PC and then run virus and malware checks on it.
Slaving can be done in different ways. You can use a USB enclosure or a caddy or just attach it to the ribbon cable on another working PC.
You haven't said if the PC in question is a desktop or a laptop.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#11
May 6, 2011 at 13:19:09
Hi, I am using a desktop computer. Do you think it then has nothing to do with the hard drive?

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#12
May 6, 2011 at 13:41:31
try what I said. It could be malware causing the problems.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#13
May 8, 2011 at 20:18:34
can you see the manufacturer's logo or the motherboard maker's logo when the pc starts up.or does it go directly to the strange
":LO}{L
}{O}{OIPPOIUPOUP}OUU}IJK":

symbol things!


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#14
May 8, 2011 at 20:22:24
before this happened.during a normal startup do you see any company logo when starting up that u dont see now.cuz that could mean broken hardware/corrupted bios/bios virus.and about the motherboard info.tell me the motherboard's name and model or atleast the manufacturer.

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