Problem signature 6.1.7600.16385 windows 7

June 21, 2011 at 14:31:23
Specs: Windows XP

I received e-mail to my Google mail account from a friend with a link
When I clicked on the link, Computer shut up and tried to re-start but kept coming with the message:
Problem signature
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 621200886
Problem Signature 05: AutoFailover
Problem Signature 06: 6
Problem Signature 07: CorruptFile
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

This is Dell laptop with Windows 7. I have tried to go through suggested options: Starup repair - it didn't work, then "System Restore" - restored sucessfully from a few days ago but again PC couldn't start. What should I do?
The bad link that I tthink, has caused the problem has "/google.php" at the end.


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#1
June 21, 2011 at 20:06:35

Say,

Are you getting a message as to which file is corrupt?

~~~~
Retired - Doin' Dis, Dat, and slapping malware.


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#2
June 23, 2011 at 13:12:06

No, it doesn't say which file is corrupt but I suspect it is something to do with corrupted Windows startup (or signature) file.

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#3
July 24, 2011 at 16:25:51

im having the exact same problem

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Related Solutions

#4
July 24, 2011 at 16:40:10

does any one know how to fix the problem?

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#5
July 27, 2011 at 15:40:28

My problem was fixed in 10 minutes by ESET whose antivirus I am using. I called them and they connecetd to my hard drive from the damaged Laptop and fixed the problem. I earlier purchased an external device for my hard frive and attached it to another working computer. They were very helpful.

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