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possible virus?

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Name: compdummy11221
Date: July 16, 2007 at 12:39:45 Pacific
OS: laptop
CPU/Ram: not sure
Product: hp pavilion ze5300
Comment:

A couple days ago, I noticed I am no longer able to access the internet from my laptop. I use my home wireless connection this laptop The wireless shows connected and the signal strength is excellent; however, when I click internet explorer, it will open a page, say connecting, then it will show my homepage-www.google.com, and the bar at the bottom looks as if it is trying to access the internet but it doesn't go through. There is a small black clock on the bottom left hand corner of the page that I have never seen before it started this problem.
It will allow me to access a couple sights, but only government ones, which now I do not want to acces with this comp. Also, when I look at task manager I see that I am running several svchost.exe... 3 show System, 2 network service and 1 local service. Is this a problem?
Any suggestions as to what this might be?



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Response Number 1
Name: autonomatrix
Date: July 16, 2007 at 14:03:27 Pacific
Reply:

Im not sure what your problem is, but I found a great site I use to identify running processes in TaskManager...

http://www.fileresearchcenter.com/

Click on the free scan, and download the activeX control. (i found it to be a clean download, with no spy or virus scans picking it up). It tells you about your runnning applications, DLL's, BHO's, and startup apps, and whether theyre safe or not. Also you can look up individual files and it will tell you all about it.

I use this site often and find it to be a useful tool.

Hope this helps some


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Response Number 2
Name: Razor2.3
Date: July 16, 2007 at 22:06:44 Pacific
Reply:

Svchost.exe runs your services. It's probably not the problem.

I'm curious; can you reach any other PC on your home network?


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Response Number 3
Name: Martin Crandall
Date: July 17, 2007 at 05:06:37 Pacific
Reply:

Attention EVERYONE!

The first question on the Security & Virus board MUST be: "What antivirus program are you running?"

If they have a decent package installed, 99.9% certain they have NO virus!

If the answer is NONE, 99.9% guarantee they are heavily infested!

DO NOT coddle people that refuse to protect themselves, they will be back with the same problem again next week!

_________________________
Embrace paranoia, they ARE out to get you!


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Response Number 4
Name: Razor2.3
Date: July 17, 2007 at 07:57:55 Pacific
Reply:

Ya know, I don't have an anti-virus program installed...


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Response Number 5
Name: Martin Crandall
Date: July 17, 2007 at 11:43:02 Pacific
Reply:

GET ONE!

Years ago, early 80's, an unprotected computer was relatively safe.

Today it is a proven FACT that an unprotected computer will last little more than 5 minutes before it is compromised!

I bet you don't get Windoze Updates either!?!

_________________________
Embrace paranoia, they ARE out to get you!


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Response Number 6
Name: compdummy11221
Date: July 17, 2007 at 13:54:16 Pacific
Reply:

My reply didn't go through... anyway, I am able to access the internet on other comps in the household. I am not able to access it through this laptop so I am not able to run any scans from the internet. I do have Norton and it is up to date and always has been?

Thanks!


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Response Number 7
Name: Razor2.3
Date: July 17, 2007 at 20:05:07 Pacific
Reply:

Martin Crandall: I bet you don't get Windoze Updates either!?!
Actually, I get the off-line administrative updates for Windows, and push them out to all of the PC's on my network via VBScript. It helps to keep the bandwidth, and calling home to MS, down.

compdummy11221, when you say, " small black clock on the bottom left hand corner of the page," are you talking about the status bar, or the startup page? And are you running IE6 or IE7? What does this command (from the Command Prompt) give you?
ping www.google.com


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