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Possible virus problem, please HELP
Name: SoCalGal Date: February 19, 2004 at 08:50:12 Pacific OS: Windows XP CPU/Ram: Pent4 and not sure
Comment:
My computer scanned for viruses yesterday morning and said that I had to quarantine a file, so I did and then I shut off the computer, when I turned it back on all of the characters were in wingding font. I have Windows XP. I have been able to change some of the fonts back to normal letters but not all of them. The ones that arent changing are like my start, clock,window headings(as well as other areas, I dont know the names of) and most frustrating is when I print it prints in wingdings, eventhough it shows normal letters on my screens. I updated my Norton and then did an extra virus scan last night and it said that there were 56 infected files and I deleted them but still have the wingdings. Can I do anything to get it right besides reinstall Windows? Can anyone help?
Name: TooOld ForThis Date: February 19, 2004 at 08:57:19 Pacific
Reply:
Try to do a system restore.
Start>ALL Programs>Accesories>System Tools
Go back to before this happened.
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Response Number 2
Name: Solarian Date: February 19, 2004 at 09:03:20 Pacific
Reply:
SoCalGal:
If System Restore doesn't solve the problem, do the opposite: turn off System Restore. It's possible the virus is in the SR files. Those files cannot be accessed when System Restore is enabled.
If possible, scan in Safe Mode.
Solarian
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Response Number 3
Name: SoCalGal Date: February 19, 2004 at 09:18:35 Pacific
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