|Hi, I have had some hardware crashes on my new HP laptop (I have verified that the Bluetooth wireless adaptor has failed), but I suspect that there is more going on. My crashes were very complete, first a blue-screen, then Windows was unable to restart, I managed to get back on after various repairs/reboots; but have had subsequent Windows login errors. It is possible it relates to the fingerprint scanner, and/or to the recent installation of a wireless printer/scanner, for which the scan function no longer works with this machine. So possibly entirely non-virus related; but login-related issues raise the hair on the back of my neck. All seems calm now, but I am disconnected from the printer. It all may be a red herring. |
Nevertheless, I continue to get my cursor showing 'busy' for no apparent reason, my baby does seem to be doing something in the background; maybe it's just Chrome sessions... so to SBAMsvc.
I have AdAware (free version) and Microsoft Security Essentials running; I ran a full scan with both of them, AdAware found a minor threat and removed it, MSE found nothing. However, AdAware did start the scan with an 'unknown file' message, which I obviously accepted to send to them, but I was a bit quick and am not sure which file it was - however, it was a SBAM-something.
SBAMsvc shows itself in Task Manager as being a GFI Software Anti Malware Service; this is for some apparent anti-virus product called Vipre, which I have never (knowingly) installed. Again, I am deeply suspicious, since AdAware is from Lavasoft. However, as I said, my scans have not picked it up as a threat.
Oh - also, when I search for SMABsvc, which it finds as residing in the AdAware directory, I also see 2 crash folders for it (C:\Program Files\Microsoft\Windows\WER); very recent (12th June and 16th June.) I don't, as normal user, have access to these, and I have hesitated to give myself access, but can do so if you want to know what's in there.
Any thoughts, advice, please? Thanks!