possible exe virus

November 24, 2009 at 11:33:51
Specs: Windows XP
when I try to open any of the programs I get a popup window that tells me my computer is unprotected and has a link to purchase antivirus software. I am unable to launch the internet or any of the programs so am unable to run the virus scan.

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November 24, 2009 at 15:46:35
You may need to download the to a usb drive or cd and run it on the infected computer but first try to run it from the infected computer.

Please download Rkill from the following link.


Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. This link will help you disable them:

Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)

A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.

Please download exeHelper to your desktop.
Double-click on exeHelper.com to run the fix.
A black window should pop up, press any key to close once the fix is completed.
Post the contents of exehelperlog.txt (Will be created in the directory where you ran exeHelper.com, and should open at the end of the scan)
Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

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