pop ups from security spy ware

Everex Stepnote sa2053t notebook
December 31, 2009 at 17:59:37
Specs: Windows XP
my laptop has this spyware that keeps popping up every time i go to any site it pops up.what can i do to get it off my computer?

See More: pop ups from security spy ware

Report •

December 31, 2009 at 18:13:44
Do not reboot the computer until you run these scans. A reboot will allow the baddies to restart .

You may need to download these to a usb drive or cd and run it on the infected computer but first try to run it from the infected computer.

Please download Rkill from the following link.


Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. This link will help you disable them:

Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)

A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.

If nothing happens or if the tool does not run, please let me know in your next reply.

Please download exeHelper to your desktop.
Double-click on exeHelper.com to run the fix.
A black window should pop up, press any key to close once the fix is completed.
Post the contents of exehelperlog.txt (Will be created in the directory where you ran exeHelper.com, and should open at the end of the scan)
Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

Please download Malwarebytes' Anti-Malware from one of these sites:



Rename the setup file, mbam-setup.exe, before you download it. To do that once the "enter name of file to save to" box appears as the download begins in the filename box rename mbam-setup.exe to tool.exe> click save.

1. Double Click tool.exe to install the application.
2. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
3. If an update is found, it will download and install the latest version.
4. Once the program has loaded, select "Perform Quick Scan", then click Scan. The scan may take some time to finish,so please be patient.
5. When the scan is complete, click OK, then Show Results to view the results.
6. Make sure that everything found is checked, and click Remove Selected.
7. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.
8. The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
9. Copy&Paste the entire report in your next reply.

Please run RSIT.exe by random/random and post its logs.

Download random's system information tool (RSIT) by random/random from the following link and save it to your desktop.


1. Double click on RSIT.exe to launch program.
2.(Vista Users Only) Right click on the RSIT.exe icon and select "Run as Administrator" to run the program.
3. Click Continue at the disclaimer screen.
4. Your firewall may alert you that RSIT is requesting Internet access. Please allow it.
5.Once it has finished, two logs will open: log.txt<-- this will be maximized and info.txt<-- this will be minimized. Both logs will be located at C:\RSIT.exe.

Report •
Related Solutions

Ask Question