Pop up virus

August 2, 2009 at 21:05:05
Specs: Windows XP
I recently was searching for something on google, and it brought me to a web page which claimed to have had what i was looking for. Im not an idiot so i didn't click to download anything, and exited out from the page right away when the "malware-cleanup" pop-ups began. But now I get random video pop ups that dont appear in any window, also when i click on a link through google i get brought somewhere else. Also my computer is running much slower than it normally does, is there anyway to fix this, i used mcafee on my comp and it cleaned stuff but it still would not go away, also my system restore points were deleted by wtvr this was. Please help!

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#1
August 3, 2009 at 06:34:06
Follow:
1) Install, update database and run full scan with Malwarebytes' Anti-Malware. Attach malwarebyte full scan log, fix anything detected.

2) Run full Scan with SuperAntispyware : http://www.superantispyware.com/dow... . Fix what it detects and post summary scan log.

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#2
August 3, 2009 at 08:48:36
What is update database, there is no link connecting to it?

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#3
August 3, 2009 at 11:35:13
No once you start the program search for update button in it.

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Related Solutions

#4
August 3, 2009 at 19:21:12
My computer isnt letting me run either of the programs, I click run and then they appear in the task manager processes but not in the applications, no windows pop up for them at all. what should i do???

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#5
August 3, 2009 at 19:24:20
Which antivirus is installed on your system?

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#6
August 3, 2009 at 19:52:41
McAfee is installed.

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#7
August 3, 2009 at 19:54:18
Note: I can help you remove malware manually. Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible. First Track this topic. Then follow:

1) Can you please post your AVZ log:
Note: Run AVZ in windows normal mode and make sure you are connected to internet. If avz.exe doesn't start, then try to rename the file avz.exe to game.pif and try to run it again. Pause/Stop your antivirus, firewall software (if any), close games, text editors and all other programs; leave Internet Explorer/Firefox running, before following the steps below.

i) To create the log file, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

ii) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

iii) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator.

You should now see the main window of the AVZ utility.

--> Please navigate to "File" => "Custom Scripts". Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.

begin
ExecuteAVUpdate;
end.


Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script.

--> Choose from the menu "File" => "Standard scripts" and mark the "Healing/Quarantine and Advanced System Analysis" check box. Click on the "Execute selected scripts" button.
Automatic scanning, healing and system check will be executed. A logfile (avz_sysinfo.htm) will be created and saved in the LOG folder in the AVZ directory as virusinfo_syscure.zip. Upload virusinfo_syscure.zip to rapidshare.com and paste the link here.
* It is necessary now to reboot your machine, because AVZ might disturb some program operations (like antiviruses and firewall) during the system scan. All applications will work properly after the system restart.

Image Tutorial

2) Download and Run DDS which will create a Pseudo HJT Report as part of its log: DDS Tool Download Link. When done, DDS will open two (2) logs

   1. DDS.txt
   2. Attach.txt

Upload the logs to rapidshare.com and paste download link in your next reply.
Note: Disable any script-blocking programs and then double-click on the DDS.scr icon to start the program. If you did not disable a script-blocker that may be part of your antimalware program, you may receive a warning from your antimalware product asking if you would like DDS.scr to run. Please allow it to do so.

In your next reply, please include download links to the following:
[*] virusinfo_syscure.zip
[*] DDS Logs

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#8
August 4, 2009 at 14:02:40
http://rapidshare.com/files/2637627...

Thats the link for avz, but the dds doesn't work when I try to open it, it says "cmd is not a valid win32 operation"


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#9
August 4, 2009 at 16:24:03
Follow these Steps in order numbered. Don't proceed to next step unless you have successfully completed previous step:

1) Run this script in AVZ like before, your computer will reboot:

begin
SetAVZGuardStatus(True);
SearchRootkit(true, true);
 DelBHO('{100EB1FD-D03E-47FD-81F3-EE91287F9465}');
 DelBHO('{C5428486-50A0-4a02-9D20-520B59A9F9B3}');
 DelBHO('{C5428486-50A0-4a02-9D20-520B59A9F9B2}');
 QuarantineFile('C:\Program Files\ShoppingReport\Bin\2.5.0\ShoppingReport.dll','');
 QuarantineFile('C:\WINDOWS\Fonts\svchost.exe','');
 QuarantineFile('C:\Program Files\Metrowerks\CodeWarrior LE v3.0\CodeWarrior Help\Codewarrior_Help.chm','');
 QuarantineFile('C:\Program Files\poop\plugins\npclntax_ZangoSA.dll','');
 QuarantineFile('C:\WINDOWS\Fonts\Setup.exe','');
 QuarantineFile('C:\WINDOWS\Fonts\svchost .exe','');
 QuarantineFile('%systemroot%\system32\UAClsqgwyxmmo.dll','');
 DeleteFile('%systemroot%\system32\UAClsqgwyxmmo.dll');
 DeleteFile('C:\WINDOWS\Fonts\svchost .exe');
 DeleteFile('C:\WINDOWS\Fonts\Setup.exe');
 DeleteFile('C:\WINDOWS\Fonts\svchost.exe');
BC_ImportDeletedList;
ExecuteSysClean;
BC_Activate;
SetAVZPMStatus(true);
RebootWindows(true);
end.

2) After reboot execute following script in AVZ:

begin
CreateQurantineArchive('C:\quarantine1.zip');    
end.


A file called quarantine1.zip should be created in C:\. Upload that file to rapidshare.com and Private message me download link.

3) Start AVZ*. Choose from the menu "File" => "Standard scripts" and mark the "Advanced System Analysis" check box. Click on the "Execute selected scripts" button.
A system check will be executed. A logfile (avz_sysinfo.htm) will be created and saved in the LOG folder in the AVZ directory as virusinfo_syscheck.zip. Upload virusinfo_syscheck.zip to rapidshare.com and paste the link here.
* It is necessary now to reboot your machine, because AVZ might disturb some program operations (like antiviruses and firewall) during the system scan. All applications will work properly after the system restart.

In your next reply, please include download links to the following:
[*] virusinfo_syscheck.zip

If I'm helping you and I don't reply within 24 hours send me a PM.


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#10
August 5, 2009 at 08:13:51
http://rapidshare.com/files/2640327...

Here is the link to the syscheck file.


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#11
August 5, 2009 at 08:53:50
And i keep getting the message that pops up on my comp saying "googleupdater.exe has to close" error. And iexplore.exe is running without my permission and so is googleupdater apparently.. they both keep popping up saying they experienced unexpected errors..

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#12
August 5, 2009 at 08:53:58
Follow these Steps in order numbered. Don't proceed to next step unless you have successfully completed previous step:

1) Attach a Combofix log, please review and follow these instructions carefully.

Download it here -> http://download.bleepingcomputer.co...

Before Saving it to Desktop, please rename it to something like 123.exe to stop malware from disabling it.

Now, please make sure no other programs are running, close all other windows and pause Antivirus/Sypware programs (http://www.bleepingcomputer.com/forums/topic114351.html Programs to disable) until after the scanning and removal process has taken place.

Please double click on the file you downloaded. Follow the onscreen prompts to start the scan. Once the scanning process has started please DO NOT click on the Combofix window or attempt to use your computer as this can cause the scanning process to stall. It may take a while to complete scanning and this is normal.

You will be disconnected from the internet and your desktop icons/toolbars will disappear during scanning, do not worry, this is normal and it will be restored after scanning has completed.

Combofix will create a logfile and display it after your computer has rebooted. Usually located in c:\combofix.txt, please upload that file to rapidshare.com and paste the link here.

2) Please zip up C:\qoobox\quarantine and upload it, to a filehost such as http://rapidshare.com/ Then, Private Message me the Download links to the uploaded files.

If I'm helping you and I don't reply within 24 hours send me a PM.


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#13
August 5, 2009 at 11:07:04
http://rapidshare.com/files/2640870...

Thank you so much, it fixed everything, you are awesome.

I sent you a PM with the quarantine file.


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#14
August 5, 2009 at 19:12:27
Please complete step 2.

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#15
August 5, 2009 at 19:24:47
Uninstall Combofix by: pause Antivirus/Sypware programs (http://www.bleepingcomputer.com/forums/topic114351.html Programs to disable) > Start > run > type combofix /u > ok.

Follow: Response Number 1

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#16
August 6, 2009 at 03:17:02
I think what you should be concerned with here is the fact that you have a virus, and not the pop-up warning you that you have one. Thats like bleeding to death, but worrying about not getting blood on the carpet.
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#17
August 6, 2009 at 09:06:45
Excuse me, did I ask for your help?? No I did not. I hardly see how dying has to do with a computer problem.. So keep your comments and your inane analogies to yourself, thank you.

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