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Pop Up at Boot

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Name: p5mp3guy
Date: May 6, 2009 at 10:29:07 Pacific
OS: XP
Subcategory: Viruses
Comment:

A friend of mine has a Pop Up when she boots her XP and 'freezes' the booting process. Screen says pay $89 to MS Security??? She has to hard boot and can't get past this window.



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Response Number 1
Name: johnr
Date: May 7, 2009 at 06:44:02 Pacific
Reply:

You should be able to boot into safe mode and stop the nasty from running with MSCONFIG, then reboot normally & see about removing it completely.

"I've always been mad, I know I've been mad, like the most of us..."


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Response Number 2
Name: p5mp3guy
Date: May 7, 2009 at 10:58:11 Pacific
Reply:

Great idea. As I was doing this long distance, I walked her through the steps and got rid of that 'nasty', but she has other probs - namely virus stuff. I have a friend in her area and will have him work with her. Thanks for the help.


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Response Number 3
Name: deeskannur
Date: May 10, 2009 at 00:24:43 Pacific
Reply:

Wot problem is that with the virus? wot does it do ?? can u explain more about it ?

Regards,

S.Kannur.
deeskannur@gmail.com


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