Pop Up at Boot

May 6, 2009 at 10:29:07
Specs: XP
A friend of mine has a Pop Up when she boots her XP and 'freezes' the booting process. Screen says pay $89 to MS Security??? She has to hard boot and can't get past this window.

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May 7, 2009 at 06:44:02
You should be able to boot into safe mode and stop the nasty from running with MSCONFIG, then reboot normally & see about removing it completely.

"I've always been mad, I know I've been mad, like the most of us..."

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May 7, 2009 at 10:58:11
Great idea. As I was doing this long distance, I walked her through the steps and got rid of that 'nasty', but she has other probs - namely virus stuff. I have a friend in her area and will have him work with her. Thanks for the help.

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May 10, 2009 at 00:24:43
Wot problem is that with the virus? wot does it do ?? can u explain more about it ?



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