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Please help! vundo/trojan.

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Name: pujipuja
Date: February 21, 2008 at 19:33:06 Pacific
OS: Dell Inspiron E1505
CPU/Ram: ...
Product: Dell
Comment:

Hi. I have a Dell Inspiron E1505 and I've been having a lot of problems lately. I seem to have some spyware on my computer. VUNDO is the name of the trojan, and I've tried to remove it with Spybot and a few other programs but it keeps showing up and it seems to be screwing up my computer. I also have McAfee Security Center.

The popups keep coming due to Vundo, but I'm also having trouble with pages loading - such as hotmail, msn, cnn.com, facebook, etc...webpages that I normally visit and everything works just fine.
My whole computer has been acting wacky lately. Even my sound is skipping on skype and such.
Please please help me!!!!

I need to get rid of this.

Puja



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Response Number 1
Name: jabuck
Date: February 21, 2008 at 19:44:08 Pacific
Reply:

Go to the this link:

Disable Realtime Protection

Follow their directions to disable any realtime protection that you have as it will interfere with the fix by reinstalling the corrupt files.

Please download Atribune's VundoFix.exe from the following site to your desktop:

Vundofix.exe

Double-click VundoFix.exe to run it.

Click the Scan for Vundo button.

Once it's done scanning, click the Remove Vundo button.

You will receive a prompt asking if you want to remove the files,
click "yes".

Once you click yes, your desktop will go blank as it starts removing
Vundo.

When completed, it will prompt that it will reboot your computer,
click "ok".

Please download and install the latest version of HijackThis v2.0.2:


Download the "HijackThis" Installer from this link:
Hijack This


1. Save " HJTInstall.exe" to your desktop.
2. Double click on HJTInstall.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
8. Paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.

Please download ComboFix to the desktop from one of the following links:

Link1

Link 2

Link 3

Double-click combofix.exe
Follow the prompts.
(Don't click on the window while the program is running, it may cause your system to hang.)
Please post the log it produces.


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