Please help! Computer keeps crashing.

September 30, 2010 at 03:24:27
Specs: Windows 7
My laptop keeps freezing. All windows stop working and have the "(not responding)" message. Even Cntl Alt Del will not work. In the end I just have to hold down the power button until it powers down.
Freezing occurs when I look in the DOWNLOADS folder and also when I try to transfer some work files to a external hard drive (moving always stops at the same spot).
Other things work fine, the computer has plenty of spare memory and runs fairly swiftly.
I have downloaded and run spybot and deleted the various bits it found, run the disk cleanup and defrag.
Not sure if I have accidently downloaded some virus or what.
Anyone have any ideas? would appreciate any advice.

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September 30, 2010 at 04:04:37
Try looking at the startup list. It is found in start, run, msconfig, startup tab. Uncheck everything that you do not need.

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September 30, 2010 at 04:38:42
Thanks for the reply. I'm afraid I can't seem to do that, I can't see the "run" option in the start menu. My applogies, i'm not that good with computers.

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