Got a friends laptop I need some help with. This dang spyware junk are getting worse to remove. First off if your online and try to boot vista you get to the logon screen enter your password and it reboots. If you disconnect it from the internet "remove the cat5" it will boot with at first a big screen with Personal antivirus which looks like it's running. I hit ctrl alt del and bring up task manager to close it. Then vista loads, I go through it's errors " sorry can't remember exactly which ones something about xepndnfs.dll ? but I downloaded this avenger program and tried running a script from it, from this site http://www.myantispyware.com/2009/0... Machine rebooted over & over. I finally got into safe mode and tried to run malwarebytes which didn't work. Next I went and rebooted into normal windows and booted up but without pav but still can't install or run mbam setup "malwarebytes". I also downloaded on a usb stick latest spybot. I tried installing it and it run through the install but when it comes to running spybot it won't start either. It seems like anything to do with a removal program won't run. Laptop has junk McAfee on it which is worthless IMO. Any ideas on how I can run a program to remove this crap? Is there something in task manager I can close so I can run it? or Is there any kind of bootable version? Ol Chuck & myslef would be very grateful if anyone has any ideas. Thanks Chad MSI K8N Neo AMD Athlon 64 3200+ @ 2.21ghz 1.5GB DDR 3200 nVidia N6600 256mb video Segate 500 gig sata NEC ND-3500AG DVD R/RW

Delete mbamsetup and download again this time rename mbamsetup.exe to something else xyzsetup.exe for example Use task manager to kill personal antivirus ,install MBAM , update and run the quick scan , clean all it finds , shut down wait a bit and start up again ( cold re-boot ) . good luck ......

Duh I don't know why I didn't think of that. Thanks it installed and is running now. only 2 minutes and already 71 infections LOL my gosh this thing is in bad need of cleaning. Hopefully if & when I get this fixed spybot will prevent future outbreaks. MSI K8N Neo AMD Athlon 64 3200+ @ 2.21ghz 1.5GB DDR 3200 nVidia N6600 256mb video Segate 500 gig sata NEC ND-3500AG DVD R/RW

71 that's quite a haul but not a record , I suspect that many will just be tracking cookies . I agree with you about McAfee .

Well I scanned it a couple times but won't do a thorough scan without locking up freezing mouse & everything. Tried the basic scan got the 71 again and removed them. scanned it again got 155 more! Scanned it again got nothing, so I tried connecting it to the internet & plugged in the ol cat5. It connects to the internet now without restarting! Defiantly a plus. So I ran malwarebytes one more time did the update since I could connect to the internet, got about 14 more nasties and went to remove them and it locked up again! I had to do a hard shutdown. Still takes forever to boot up after you enter password but no more personal av crap! But at least i'm getting somewhere now! If it locks up again this second run around I may try spybot for kicks. MSI K8N Neo AMD Athlon 64 3200+ @ 2.21ghz 1.5GB DDR 3200 nVidia N6600 256mb video Segate 500 gig sata NEC ND-3500AG DVD R/RW

You should scan your computer with Spyware Doctor, MalwareBytes anti-malware or any other reputable security software. Personal Antivirus removal guide can be found here: http://www.2-spyware.com/remove-per... However, there may be other malware than Personal Antivirus, that's why automatic removal is a better option.

By spybot I assume you mean Spybot Search and Destroy , that's good , I use it myself . However SuperAntiSpyware is more powerful so why not give that a try . http://www.superantispyware.com/dow... ..............