Solved PCeU virus has infected my Laptop

February 11, 2013 at 05:24:57
Specs: Windows 7
I have an advent Laptop & I can't get into safe mode as PCeU virus has blocked me entry. I have downloaded HitmanPro from my desktop & put it on a USB Stick,but unless I can use Safe Mode I cannot use it. Could anyone please help me out with this. Thanks Mac

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✔ Best Answer
February 12, 2013 at 06:14:57
I had one more go at getting into safe mode, I tried to start the laptop but the battery had run out so I had to wait for my son ,who owns the laptop, to come around with the power leads. I started the laptop switched it off & on immediately, pressed F8 & was surprised to find it worked. I entered Safe Mode then used Malawarebytes which found the trojan after doing a full scan. I don't know enough to do this on my own so thanks to all who helped me out. Mac
I dont know how to get Problem Solved into my Question


#1
February 11, 2013 at 06:15:02
Have you tried tapping f8 and selecting command prompt. If this works from there you can type

rstrui.exe and hit enter.

thanks to Derek for the error

This will allow you to return to a previous restore point. I should mention that you will still want to run anti malware after this point if it works. Otherwise you may have to do a reinstall.

:: mike


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#2
February 11, 2013 at 06:26:10
Little typo drifted in at #1. See here:
http://windows.microsoft.com/en-GB/...

Always pop back and let us know the outcome - thanks


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#3
February 11, 2013 at 06:52:50
" put it on a USB Stick,but unless I can use Safe Mode I cannot use it"
Try renaming it to anything you like & then see if it will run.

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Related Solutions

#4
February 11, 2013 at 07:11:12
I cant get into Safe Mode because when I start the Pc nothing appears on the screen but the supposed web page from Scotland Yard police warning me to pay £100.00 o get the laptop un - blocked. The virus has frozen the laptop. have been trying to get a cure for this for over 3 hours, I am fed up with the whole thing. Would it be better to replace the existing hard drive with a new one because all I have read about this virus says it is a nightmare to get rid of it. Thanks Mac

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#5
February 12, 2013 at 06:14:57
✔ Best Answer
I had one more go at getting into safe mode, I tried to start the laptop but the battery had run out so I had to wait for my son ,who owns the laptop, to come around with the power leads. I started the laptop switched it off & on immediately, pressed F8 & was surprised to find it worked. I entered Safe Mode then used Malawarebytes which found the trojan after doing a full scan. I don't know enough to do this on my own so thanks to all who helped me out. Mac
I dont know how to get Problem Solved into my Question

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#6
February 12, 2013 at 07:49:09
You just select Best Answer to get this post marked as solved. However I wouldn't rush into it. That particular virus is not usually so easy to get shot of, although you've made a good start which can only help. Keep and eye on it because you might still need more detailed analysis and removal.

Always pop back and let us know the outcome - thanks


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