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PC not responding, please help!

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Name: mlagger
Date: December 28, 2005 at 08:47:15 Pacific
OS: XP Pro SP2
CPU/Ram: P4/512
Comment:

Hi,
Since December 25th, Windows is freezing completely after 3 to 10 minutes of use. Afterwards, I need to switch power off and on to restart.
I am using NAV 2005, which is up-to-date. Unfortunately I cannot make a full system scan, because Windows is always freezing before the end.
I have a permanent ADSL connection via a Linksys wireless router (WEP encryption) and a Linksys wireless PCI card.
The PC was running without any problem before, no new hardware or software has been installed recently.
Do you have any clue?
Thank you very much in advance.
Best regards,

Martin



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Response Number 1
Name: RobbieDickon
Date: December 28, 2005 at 09:39:15 Pacific
Reply:

The first thing you should do:

Reboot into safe mode tapping F8 to get into

safe mode with networking.

make sure you are logged on as administrator

See if you freeze in safe mode. Update Norton in safe mode and run a full scan.

If you are freezing in safe mode it may be a hardware problem such as power supply or Ram or maybe even a driver issue.

This will be a good place to start.....

Windows: Just another pane in the glass


0

Response Number 2
Name: vipergg
Date: December 28, 2005 at 15:47:38 Pacific
Reply:

Try running spybot anf adaware to see if you see anything with those . Also you could try using an online scan from like trend at trendmicro.com , they also have a free online spam tool you can use.


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