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PC doesn't shut down

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Name: oceania
Date: April 23, 2004 at 15:34:12 Pacific
OS: xp & 98
CPU/Ram: 256
Comment:

It seems that since I've upgraded to McAfee 7 that my PC doesn't shutdown or restart, it just sits at the blue screen that says "shutting down" and I have to manually press to button to power off or reboot.

I had McAfee 6 and Firewall 3 running prior and was vigilant about keeping the definition files updated, to my knowledge there's never been on a virus on this PC.

And my newest problem is that Mozilla no longer starts up when I click on the icon. However, IE works no problem but Mozilla used to be my default browswer. My PC is also very sluggish since the upgrade.

A thorough virus scan produced no results...anyone know what's going on?



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Response Number 1
Name: bbqbeef
Date: April 23, 2004 at 17:25:38 Pacific
Reply:

disable Mcafee & then try Mozilla. It Mozilla works & the PC isn't slow, then the problem is in Mcafee. It the problem doesn't change, it is something else.

Disconnect your Internet connection before disabling Mcafee.


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Response Number 2
Name: oceania
Date: April 24, 2004 at 10:04:10 Pacific
Reply:

I disabled McAfee and still the same problem. I first want to be able to get my PC to shutdown, I hate having to power down "abnormally" and then go through system check everytime.

Also when I try to start up mozilla i see teh splash screen for a split second before it disappears.

Another point is I have the IE default blank but it got changed to this address below:
http://best-search.cc/index.php?v=6&aff=3188149

so I changed it back to blank and when i turned of McAfee it defaulted back to this page...not sure if that makes a difference?

Can anyone help me out at all?


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Response Number 3
Name: bbqbeef
Date: April 25, 2004 at 15:47:03 Pacific
Reply:

you got hijacked. try coolwebshredder.

macafee & a firewall will protect you from some malware, but not all.


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