PC Crashes possible trojan

Original Message

Name: patho1
Date: April 17, 2007 at 13:10:51 Pacific
Subject: PC Crashes possible trojan
OS: win xp sp2
CPU/Ram: P4 512mb
Model/Manufacturer: Toshiba satelite

Comment:

Hi All,
I've been having a real mare the past few days, it started when I tried to install my live updates for NIS 2007, I downloaded them but when I went too install them the pc just crashed without warning when trying to install trusted components. Itried to do a full system scan and it crashed again, so I went online chat with symantec unistalled and reinstate nis2007; still crashed, tried to run in safe mode still crashed. Tried to do a live scan from symantec website crashed again.
Downloaded spy sweeper it detected I have Trojan-Downloader-Ruin in registry but PC crashed before it completed so I couldn't quarantine it. tried to run Regvac but Pc crashed before that finished. downloaded Hjt and run it but I can't see any trojan listed in the log.
I am at my wits end as to what to do.
any help, short of 14lb sledgehammer would be welcome.
Many thanks
Pat

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Response Number 1

Name: patho1
Date: April 17, 2007 at 13:31:19 Pacific
Subject: PC Crashes possible trojan

Reply: (edit)

Have just run xosoft free trial and it allegedly found: Vundo, cws oslogo, media codec and agent trojan. however it never had trojan downloader ruin. I did buy the fix as I am a bit cynical about what trojans are on this pc, how can one say one thing and another something totally different :s

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Response Number 2

Name: jabuck
Date: April 17, 2007 at 14:43:34 Pacific
Subject: PC Crashes possible trojan

Reply: (edit)

Run these three programs and post their logs.
Please download VundoFix.exe to your C:\.
Double-click VundoFix.exe to run it.
Click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will shutdown your computer, click OK.
Turn your computer back on.
Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.
Post the log located at C:Vundofix.txt.
Please post a Hijack This log so that the files associated with the virus/spyware/hijacker can be identified.
Please download HJTsetup.exe from this link http://www.thespykiller.co.uk/files/HJTsetup.exe to your desktop.
Doubleclick on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click "next" in the setup dialogue boxes until you get to the "Select Addition Tasks" dialogue.
Put a check by "Create a desktop icon" then click "Next" again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click "Finish" and it will launch Hijack This.
Click on the "Do a system scan and save a logfile" button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log and post it in this thread.
Do not fix anything yet unless you know what you are doing. This is a powerful tool that can crash the computer if used improperly.
Please download ComboFix to the desktop from this link:
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
Double-click combofix.exe
Follow the prompts.
(Don't click on the window while the program is running, it may cause your system to hang.)
Please post the log it produces.

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Response Number 3

Name: patho1
Date: April 18, 2007 at 11:02:11 Pacific
Subject: PC Crashes possible trojan

Reply: (edit)

VundoFix V6.3.19
Checking Java version...
Scan started at 05:28:19 18/04/2007
Listing files found while scanning....
No infected files were found.
__________________________________
Logfile of HijackThis v1.99.1
Scan saved at 14:45:01, on 18/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\TALKTA~1\backweb\81720\Program\SERVIC~1.EXE
C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe
C:\Program Files\TalkTalk Online Security\backweb\81720\program\fsbwsys.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\EzButton\CPLDBL10.EXE
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin...
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint2K\Apoint.exe"
O4 - HKLM\..\Run: [CeEPOWER] "C:\Program Files\TOSHIBA\Power Management\CePMTray.exe"
O4 - HKLM\..\Run: [CPLDBL10] "C:\Program Files\EzButton\CPLDBL10.EXE"
O4 - HKLM\..\Run: [CeEKEY] "C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe"
O4 - HKLM\..\Run: [TPNF] "C:\Program Files\TOSHIBA\TouchPad\TPTray.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: TalkTalk Online Security.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/...
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/...
O16 - DPF: {34F12AFD-E9B5-492A-85D2-40FA4535BE83} (AxProdInfoCtl Class) - http://www.symantec.com/techsupp/ac...
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/act...
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/2876dbc...
O16 - DPF: {62E57FC5-1CCD-11D7-8344-00C1261173F0} (csXImage Control) - https://help.nochex.com/classifieds/csximage.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windows...
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/...
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/active...
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fsc...
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/active...
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: TalkTalk Online Security (BackWeb Plug-in - 81720) - BackWeb Technologies Inc. - C:\PROGRA~1\TALKTA~1\backweb\81720\Program\SERVIC~1.EXE
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\TalkTalk Online Security\backweb\81720\program\fsbwsys.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: RegVac Registry Service (RegVacService) - Super Win Software, Inc. - C:\Program Files\RegVac Registry Cleaner\RegVserv.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

_____________________________________
"George R " - 07-04-18 10:04:02 Service Pack 2
ComboFix 07-04-18.V - Running from: C:\Documents and Settings\George R \Desktop\

((((((((((((((((((((((((((((((( Files Created from 2007-03-18 to 2007-04-18 ))))))))))))))))))))))))))))))))))

2007-04-18 05:28 <DIR> d-------- C:\VundoFix Backups
2007-04-17 21:57 <DIR> d-------- C:\DOCUME~1\ADMINI~1\APPLIC~1\Webroot
2007-04-17 21:56 <DIR> d-------- C:\DOCUME~1\NETWOR~1\APPLIC~1\Webroot
2007-04-16 22:10 22,080 --a------ C:\WINDOWS\system32\drivers\sshrmd.sys
2007-04-16 22:10 21,056 --a------ C:\WINDOWS\system32\drivers\sskbfd.sys
2007-04-16 22:10 20,544 --a------ C:\WINDOWS\system32\drivers\SSFS0509.sys
2007-04-16 22:10 144,960 --a------ C:\WINDOWS\system32\drivers\ssidrv.sys
2007-04-16 22:10 <DIR> d-------- C:\Program Files\Webroot
2007-04-16 22:10 <DIR> d-------- C:\DOCUME~1\LOCALS~1\APPLIC~1\Webroot
2007-04-16 22:10 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Webroot
2007-04-16 22:08 <DIR> d-------- C:\DOCUME~1\GEORGE~1\APPLIC~1\Webroot
2007-04-14 20:02 <DIR> d-------- C:\DOCUME~1\GEORGE~1\APPLIC~1\WholeSecurity
2007-04-14 18:52 48,776 --a------ C:\WINDOWS\system32\S32EVNT1.DLL
2007-04-14 18:52 115,000 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-04-14 13:23 <DIR> d-------- C:\WINDOWS\system32\ActiveScan
2007-04-14 12:09 <DIR> d-------- C:\Program Files\Norton Internet Security
2007-04-14 08:20 22,112 -ra------ C:\WINDOWS\system32\drivers\COH_Mon.sys

(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))

2007-04-18 06:40 -------- d-------- C:\Program Files\Common Files\symantec shared
2007-04-16 21:07 -------- d-------- C:\Program Files\regvac registry cleaner
2007-04-16 10:02 51156 --a------ C:\DOCUME~1\GEORGE~1\APPLIC~1\wklnhst.dat
2007-04-14 19:09 -------- d-------- C:\Program Files\symantec
2007-04-13 21:42 -------- d-------- C:\Program Files\msn messenger
2007-03-17 14:43 292864 --a------ C:\WINDOWS\system32\winsrv.dll
2007-03-08 16:36 577536 --a------ C:\WINDOWS\system32\user32.dll
2007-03-08 16:36 40960 --a------ C:\WINDOWS\system32\mf3216.dll
2007-03-08 16:36 281600 --a------ C:\WINDOWS\system32\gdi32.dll
2007-03-08 14:47 1843584 --a------ C:\WINDOWS\system32\win32k.sys
2007-03-01 16:10 -------- d-------- C:\DOCUME~1\GEORGE~1\APPLIC~1\zoombrowser ex
2007-02-19 15:04 -------- d-------- C:\Program Files\quicktime
2007-02-18 20:22 -------- d-------- C:\Program Files\Common Files\xing shared
2007-02-05 21:17 185344 --a------ C:\WINDOWS\system32\upnphost.dll
2007-01-26 07:16 549968 --a------ C:\DOCUME~1\GEORGE~1\APPLIC~1\nmm-metadata.db
2007-01-09 18:29 53016 --a------ C:\DOCUME~1\GEORGE~1\APPLIC~1\gdipfontcachev1.dat

(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
{1E8A6170-7264-4D0F-BEAE-D42A53123C75} C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"IgfxTray"="C:\\WINDOWS\\System32\\igfxtray.exe"
"HotKeysCmds"="C:\\WINDOWS\\System32\\hkcmd.exe"
"Apoint"="\"C:\\Program Files\\Apoint2K\\Apoint.exe\""
"CeEPOWER"="\"C:\\Program Files\\TOSHIBA\\Power Management\\CePMTray.exe\""
"CPLDBL10"="\"C:\\Program Files\\EzButton\\CPLDBL10.EXE\""
"CeEKEY"="\"C:\\Program Files\\TOSHIBA\\E-KEY\\CeEKey.exe\""
"TPNF"="\"C:\\Program Files\\TOSHIBA\\TouchPad\\TPTray.exe\""
"HPDJ Taskbar Utility"="C:\\WINDOWS\\System32\\spool\\drivers\\w32x86\\3\\hpztsb05.exe"
"Logitech Utility"="Logi_MwX.Exe"
"WinPatrol"="C:\\PROGRA~1\\BILLPS~1\\WINPAT~1\\winpatrol.exe"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"osCheck"="\"C:\\Program Files\\Norton Internet Security\\osCheck.exe\""
"Symantec PIF AlertEng"="\"C:\\Program Files\\Common Files\\Symantec Shared\\PIF\\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\\PIFSvc.exe\" /a /m \"C:\\Program Files\\Common Files\\Symantec Shared\\PIF\\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\\AlertEng.dll\""
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"msnmsgr"="\"C:\\Program Files\\MSN Messenger\\msnmsgr.exe\" /background"
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"PcSync"="C:\\Program Files\\Nokia\\Nokia PC Suite 6\\PcSync2.exe /NoDialog"
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoBandCustomize"=dword:00000000
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\run]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"system"="cstic.exe"
HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa
Authentication Packages REG_MULTI_SZ msv1_0\0\0
Security Packages REG_MULTI_SZ kerberos\0msv1_0\0schannel\0wdigest\0\0
Notification Packages REG_MULTI_SZ scecli\0\0
HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\WebrootSpySweeperService
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder]
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
"path"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup\\Adobe Reader Speed Launch.lnk"
"backup"="C:\\WINDOWS\\pss\\Adobe Reader Speed Launch.lnkCommon Startup"
"location"="Common Startup"
"command"="C:\\PROGRA~1\\Adobe\\ACROBA~2.0\\Reader\\READER~1.EXE "
"item"="Adobe Reader Speed Launch"
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^AOL Tray Icon.lnk]
"path"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup\\AOL Tray Icon.lnk"
"backup"="C:\\WINDOWS\\pss\\AOL Tray Icon.lnkCommon Startup"
"location"="Common Startup"
"command"="C:\\PROGRA~1\\AOL8~1.0\\aoltray.exe -check"
"item"="AOL Tray Icon"
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
"path"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup\\Microsoft Office.lnk"
"backup"="C:\\WINDOWS\\pss\\Microsoft Office.lnkCommon Startup"
"location"="Common Startup"
"command"="C:\\PROGRA~1\\MICROS~4\\Office\\OSA9.EXE -b -l"
"item"="Microsoft Office"
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^TalkTalk Online Security.lnk]
"path"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup\\TalkTalk Online Security.lnk"
"backup"="C:\\WINDOWS\\pss\\TalkTalk Online Security.lnkCommon Startup"
"location"="Common Startup"
"command"="C:\\PROGRA~1\\TALKTA~1\\backweb\\81720\\Program\\fspex.exe -startup"
"item"="TalkTalk Online Security"
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"=""
"hkey"="HKLM"
"command"=""
"inimapping"="0"
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DataLayer]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="DataLayer"
"hkey"="HKLM"
"command"="C:\\Program Files\\Common Files\\PCSuite\\DataLayer\\DataLayer.exe"
"inimapping"="0"
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\F-Secure Manager]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="FSM32"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\TalkTalk Online Security\\Common\\FSM32.EXE\" /splash"
"inimapping"="0"
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\F-Secure Startup Wizard]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="FSSW"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\TalkTalk Online Security\\FSGUI\\FSSW.EXE\" /reboot"
"inimapping"="0"
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\F-Secure TNB]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="TNBUtil"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\TalkTalk Online Security\\TNB\\TNBUtil.exe\" /CHECKALL /WAITFORSW"
"inimapping"="0"
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\News Service]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="ispnews"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\TalkTalk Online Security\\FSGUI\\ispnews.exe\""
"inimapping"="0"
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCSuiteTrayApplication]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="LaunchApplication"
"hkey"="HKLM"
"command"="C:\\Program Files\\Nokia\\Nokia PC Suite 6\\LaunchApplication.exe -startup"
"inimapping"="0"
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TalkTalk]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="sprtcmd"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\TalkTalk\\bin\\sprtcmd.exe\" /P TalkTalk"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost]
LocalService REG_MULTI_SZ Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0
NetworkService REG_MULTI_SZ DnsCache\0\0
rpcss REG_MULTI_SZ RpcSs\0\0
imgsvc REG_MULTI_SZ StiSvc\0\0
termsvcs REG_MULTI_SZ TermService\0\0
HTTPFilter REG_MULTI_SZ HTTPFilter\0\0
DcomLaunch REG_MULTI_SZ DcomLaunch\0TermService\0\0
WudfServiceGroup REG_MULTI_SZ WUDFSvc\0\0
*newlycreated* - HKEY_LOCAL_MACHINE\system\currentcontrolset\enum\root\LEGACY_COMHOST

Contents of the 'Scheduled Tasks' folder
C:\WINDOWS\tasks\Norton Internet Security - Run Full System Scan - George R .job
********************************************************************
catchme 0.2 W2K/XP/Vista - userland rootkit detector by Gmer, 17 October 2006
http://www.gmer.net
scanning hidden processes ...
scanning hidden services ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0
********************************************************************
Completion time: 07-04-18 10:09:42
C:\ComboFix-quarantined-files.txt ... 07-04-18 10:09

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Response Number 4

Name: jabuck
Date: April 18, 2007 at 14:19:27 Pacific
Subject: PC Crashes possible trojan

Reply: (edit)

I don't see anything, go through this cleanup process.
Please download ATF-Cleaner to your desktop from this link
http://www.atribune.org/content/view/19/2/ We will need it later in safe mode
Download and install AVG Anti-Spyware We will need this later in safe mode
Be sure to update AVG Anti- Spyware
Empty the restore folder. Go to start>control panel>system>system restore tab>check the box beside "turn off system restore>apply (takes a minute)>ok. Go back and uncheck the box to turn system restore back on>apply>ok.
Next, please reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.
Run ATF-Cleaner from safe mode.Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

In Safe Mode, run AVG Anti-spyware and click on the Scanner tab at the top. Click the "Settings" tab and then change the recommended action to Quarantine and click Automatically generate report after every scan. Click back to the "Scan" tab and then click on Complete System Scan. This scan can take quite a while to run, so be prepared.
AVG Anti-Spyware will list any infections found on the left hand side. When the scan has finished, it will automatically set the recommended action. Click the Apply all actions button. AVG Anti-Spyware will display "All actions have been applied" on the right hand side.
Click on "Save Report", then "Save Report As". This will create a text file. Make sure you know where to find this file again (like on the Desktop).
Post the AVG report please.

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Response Number 5

Name: patho1
Date: April 19, 2007 at 09:45:31 Pacific
Subject: PC Crashes possible trojan

Reply: (edit)

I tried the above however the computer shuts down during the scan and doesn't complete the scan
It is the same with Norton 2007 and also with online scanners

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Pc crashes with Yahoo attachments possible trojan possible trojan Possible trojan? Winlogon Trojan and other problems	All about trojans PC - cliin detects Trojan Possible Trojan? Hidden Backdoor.Trojan?!?! HELP!!! Hiackthis log...pc crashing HELP!!

Response Number 6

Name: jabuck
Date: April 19, 2007 at 15:13:42 Pacific
Subject: PC Crashes possible trojan

Reply: (edit)

Please download SilentRunners from this link http://www.silentrunners.org/Silent%20Runners.zip. Unzip it to the desktop and double-click on it. If you get any kind of warning message about scripts, please choose to allow the script to run. When the scan is finished, it will create a logfile on the desktop. Please post the entire contents of this logfile in a reply to this post.. Unzip it to the desktop and double-click on it. If you get any kind of warning message about scripts, please choose to allow the script to run. When the scan is finished, it will create a logfile on the desktop. Please post the entire contents of this logfile in a reply to this post.

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Response Number 7

Name: patho1
Date: April 19, 2007 at 22:03:10 Pacific
Subject: PC Crashes possible trojan

Reply: (edit)

"Silent Runners.vbs", revision R50, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"

Startup items buried in registry:
----
HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"msnmsgr" = ""C:\Program Files\MSN Messenger\msnmsgr.exe" /background" [MS]
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"IgfxTray" = "C:\WINDOWS\System32\igfxtray.exe" ["Intel Corporation"]
"HotKeysCmds" = "C:\WINDOWS\System32\hkcmd.exe" ["Intel Corporation"]
"Apoint" = ""C:\Program Files\Apoint2K\Apoint.exe"" ["Alps Electric Co., Ltd."]
"CeEPOWER" = ""C:\Program Files\TOSHIBA\Power Management\CePMTray.exe"" ["COMPAL ELECTRONIC INC."]
"CPLDBL10" = ""C:\Program Files\EzButton\CPLDBL10.EXE"" ["Dritek System Inc."]
"CeEKEY" = ""C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe"" ["COMPAL ELECTRONIC INC."]
"TPNF" = ""C:\Program Files\TOSHIBA\TouchPad\TPTray.exe"" ["COMPAL ELECTRONIC INC."]
"HPDJ Taskbar Utility" = "C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe" ["HP"]
"Logitech Utility" = "Logi_MwX.Exe" ["Logitech Inc."]
"WinPatrol" = "C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe" ["BillP Studios"]
"ccApp" = ""C:\Program Files\Common Files\Symantec Shared\ccApp.exe"" ["Symantec Corporation"]
"osCheck" = ""C:\Program Files\Norton Internet Security\osCheck.exe"" ["Symantec Corporation"]
"Symantec PIF AlertEng" = ""C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"" ["Symantec Corporation"]
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{1E8A6170-7264-4D0F-BEAE-D42A53123C75}\(Default) = (no title provided)
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll" ["Symantec Corporation"]
HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {HKLM...CLSID} = "Display Panning CPL Extension"
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{8FF43EAA-2BB1-4A53-8E18-D9221E56E593}" = "CePMTab Property Sheet"
-> {HKLM...CLSID} = "CePMTab PropSheet Class"
\InProcServer32\(Default) = "C:\WINDOWS\System32\CePMTab.dll" ["Compal"]
"{9ED66769-A198-41FE-8615-601691C68846}" = "TouchPad Property Sheet"
-> {HKLM...CLSID} = "TouchPad PropSheet Class"
\InProcServer32\(Default) = "C:\WINDOWS\System32\TPprop.dll" ["COMPAL ELECTRONIC INC."]
"{FBE1DB69-5026-42cf-BE97-D52DDB70DB87}" = "AOL"
-> {HKLM...CLSID} = "AOL"
\InProcServer32\(Default) = "C:\Program Files\Common Files\aolshare\shell\uk\shellext.dll" ["America Online, Inc."]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{FBFE7864-D495-41f0-B7DC-4BB601CC295E}" = "Contact View"
-> {HKLM...CLSID} = "Contact View"
\InProcServer32\(Default) = "C:\Program Files\Nokia\Nokia PC Suite 6\ContactView.dll" ["Nokia"]
"{C0C4375A-5B72-4efe-929D-3B848C3A1E91}" = "Message View"
-> {HKLM...CLSID} = "Message View"
\InProcServer32\(Default) = "C:\Program Files\Nokia\Nokia PC Suite 6\MessageView.dll" ["Nokia"]
"{416651E4-9C3C-11D9-8BDE-F66BAD1E3F3A}" = "PhoneBrowser"
-> {HKLM...CLSID} = "Nokia Phone Browser"
\InProcServer32\(Default) = "C:\Program Files\Nokia\Nokia PC Suite 6\PhoneBrowser.dll" ["Nokia"]
"{950FF917-7A57-46BC-8017-59D9BF474000}" = "Shell Extension for CDRW"
-> {HKLM...CLSID} = "Shell Extension for CDRW"
\InProcServer32\(Default) = "C:\Program Files\Ahead\InCD\incdshx.dll" ["Nero AG"]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {HKLM...CLSID} = "RealOne Player Context Menu Class"
\InProcServer32\(Default) = "C:\Program Files\Real\RealPlayer\rpshell.dll" ["RealNetworks, Inc."]
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
<<!>> "{57B86673-276A-48B2-BAE7-C6DBB3020EB8}" = "AVG Anti-Spyware 7.5"
-> {HKLM...CLSID} = "CShellExecuteHookImpl Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\shellexecutehook.dll" ["Anti-Malware Development a.s."]
HKLM\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\
"WPDShServiceObj" = "{AAA288BA-9A4C-45B0-95D7-94D524869DB5}"
-> {HKLM...CLSID} = "WPDShServiceObj Class"
\InProcServer32\(Default) = "C:\WINDOWS\system32\WPDShServiceObj.dll" [MS]
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\
<<!>> "System" = "cstic.exe" [file not found]
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
<<!>> igfxcui\DLLName = "igfxsrvc.dll" ["Intel Corporation"]
HKLM\Software\Classes\Folder\shellex\ColumnHandlers\
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
-> {HKLM...CLSID} = "PDF Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]
HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
AVG Anti-Spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\context.dll" ["Anti-Malware Development a.s."]
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{FAD61B3D-699D-49B2-BE16-7F82CB4C59CA}"
-> {HKLM...CLSID} = "IEContextMenu Class"
\InProcServer32\(Default) = "C:\PROGRA~1\NORTON~1\NORTON~1\NavShExt.dll" ["Symantec Corporation"]
HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
AVG Anti-Spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\context.dll" ["Anti-Malware Development a.s."]
HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{FAD61B3D-699D-49B2-BE16-7F82CB4C59CA}"
-> {HKLM...CLSID} = "IEContextMenu Class"
\InProcServer32\(Default) = "C:\PROGRA~1\NORTON~1\NORTON~1\NavShExt.dll" ["Symantec Corporation"]

Group Policies {policy setting}:
---
Note: detected settings may not have any effect.
HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\
"NoBandCustomize" = (REG_DWORD) hex:0x00000000
{Disable customizing browser toolbars}
HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System\
"DisableRegistryTools" = (REG_DWORD) hex:0x00000000
{Prevent access to registry editing tools}
HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\
"shutdownwithoutlogon" = (REG_DWORD) hex:0x00000001
{Shutdown: Allow system to be shut down without having to log on}
"undockwithoutlogon" = (REG_DWORD) hex:0x00000001
{Devices: Allow undock without having to log on}

Active Desktop and Wallpaper:

Active Desktop may be enabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

Startup items in "George R & "All Users" startup folders:
------
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"TalkTalk Online Security" -> shortcut to: "C:\Program Files\TalkTalk Online Security\backweb\81720\Program\fspex.exe -startup" [file not found]

Enabled Scheduled Tasks:
------------------------
"Norton Internet Security - Run Full System Scan - George R " -> launches: "C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exe /TASK:"C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Tasks\mycomp.sca"" ["Symantec Corporation"]

Winsock2 Service Provider DLLs:
--
Namespace Service Providers
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
Transport Service Providers
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 04, 07 - 18
%SystemRoot%\system32\rsvpsp.dll [MS], 05 - 06

Toolbars, Explorer Bars, Extensions:
-------
Toolbars
HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{90222687-F593-4738-B738-FBEE9C7B26DF}" = "NCO Toolbar"
-> {HKLM...CLSID} = "Show Norton Toolbar"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll" ["Symantec Corporation"]
Explorer Bars
HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\
{FE54FA40-D68C-11D2-98FA-00C0F0318AFE}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Real.com"
\InProcServer32\(Default) = "C:\WINDOWS\System32\Shdocvw.dll" [MS]
Extensions (Tools menu items, main toolbar menu buttons)
HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{08B0E5C0-4FCB-11CF-AAA5-00401C608501}"
-> {HKLM...CLSID} = "Web Browser Applet Control"
\InProcServer32\(Default) = "C:\WINDOWS\System32\msjava.dll" [MS]
{CD67F990-D8E9-11D2-98FE-00C0F0318AFE}\
"ButtonText" = "Real.com"
{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]

Running Services (Display Name, Service Name, Path {Service DLL}):
--------
Automatic LiveUpdate Scheduler, Automatic LiveUpdate Scheduler, ""C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe"" ["Symantec Corporation"]
AVG Anti-Spyware Guard, AVG Anti-Spyware Guard, "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe" ["Anti-Malware Development a.s."]
Canon Camera Access Library 8, CCALib8, "C:\Program Files\Canon\CAL\CALMAIN.exe" ["Canon Inc."]
CeEPwrSvc, CeEPwrSvc, "C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe" ["COMPAL ELECTRONIC INC."]
InCD Helper, InCDsrv, "C:\Program Files\Ahead\InCD\InCDsrv.exe" ["Nero AG"]
LiveUpdate Notice Service Ex, LiveUpdate Notice Ex, ""C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon" ["Symantec Corporation"]
Machine Debug Manager, MDM, ""C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe"" [MS]
Symantec AppCore Service, SymAppCore, ""C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe"" ["Symantec Corporation"]
Symantec Event Manager, ccEvtMgr, ""C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon" ["Symantec Corporation"]
Symantec Lic NetConnect service, CLTNetCnService, ""C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon" ["Symantec Corporation"]
Symantec Settings Manager, ccSetMgr, ""C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon" ["Symantec Corporation"]
TalkTalk Online Security, BackWeb Plug-in - 81720, "C:\PROGRA~1\TALKTA~1\backweb\81720\Program\SERVIC~1.EXE" ["BackWeb Technologies Inc. "]
WAN Miniport (ATW) Service, WANMiniportService, ""C:\WINDOWS\wanmpsvc.exe"" ["America Online, Inc."]
Windows Driver Foundation - User-mode Driver Framework, WudfSvc, "C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup" {"C:\WINDOWS\System32\WUDFSvc.dll" [MS]}

Print Monitors:
---------------
HKLM\System\CurrentControlSet\Control\Print\Monitors\
hpzlnt05\Driver = "hpzlnt05.dll" ["HP"]

----------
<<!>>: Suspicious data at a malware launch point.
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points, use the -supp parameter or answer "No" at the
first message box and "Yes" at the second message box.
---------- (total run time: 80 seconds, including 18 seconds for message boxes)

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Response Number 8

Name: patho1
Date: April 19, 2007 at 22:15:58 Pacific
Subject: PC Crashes possible trojan

Reply: (edit)

read the last paragraph of message above and re-run script results are here: I've also run chkdsk to check for bad sectors and any issues found were repaired,
"Silent Runners.vbs", revision R50, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"

Startup items buried in registry:
----
HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"msnmsgr" = ""C:\Program Files\MSN Messenger\msnmsgr.exe" /background" [MS]
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"IgfxTray" = "C:\WINDOWS\System32\igfxtray.exe" ["Intel Corporation"]
"HotKeysCmds" = "C:\WINDOWS\System32\hkcmd.exe" ["Intel Corporation"]
"Apoint" = ""C:\Program Files\Apoint2K\Apoint.exe"" ["Alps Electric Co., Ltd."]
"CeEPOWER" = ""C:\Program Files\TOSHIBA\Power Management\CePMTray.exe"" ["COMPAL ELECTRONIC INC."]
"CPLDBL10" = ""C:\Program Files\EzButton\CPLDBL10.EXE"" ["Dritek System Inc."]
"CeEKEY" = ""C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe"" ["COMPAL ELECTRONIC INC."]
"TPNF" = ""C:\Program Files\TOSHIBA\TouchPad\TPTray.exe"" ["COMPAL ELECTRONIC INC."]
"HPDJ Taskbar Utility" = "C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe" ["HP"]
"Logitech Utility" = "Logi_MwX.Exe" ["Logitech Inc."]
"WinPatrol" = "C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe" ["BillP Studios"]
"ccApp" = ""C:\Program Files\Common Files\Symantec Shared\ccApp.exe"" ["Symantec Corporation"]
"osCheck" = ""C:\Program Files\Norton Internet Security\osCheck.exe"" ["Symantec Corporation"]
"Symantec PIF AlertEng" = ""C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"" ["Symantec Corporation"]
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{1E8A6170-7264-4D0F-BEAE-D42A53123C75}\(Default) = (no title provided)
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll" ["Symantec Corporation"]
HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {HKLM...CLSID} = "Display Panning CPL Extension"
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{8FF43EAA-2BB1-4A53-8E18-D9221E56E593}" = "CePMTab Property Sheet"
-> {HKLM...CLSID} = "CePMTab PropSheet Class"
\InProcServer32\(Default) = "C:\WINDOWS\System32\CePMTab.dll" ["Compal"]
"{9ED66769-A198-41FE-8615-601691C68846}" = "TouchPad Property Sheet"
-> {HKLM...CLSID} = "TouchPad PropSheet Class"
\InProcServer32\(Default) = "C:\WINDOWS\System32\TPprop.dll" ["COMPAL ELECTRONIC INC."]
"{FBE1DB69-5026-42cf-BE97-D52DDB70DB87}" = "AOL"
-> {HKLM...CLSID} = "AOL"
\InProcServer32\(Default) = "C:\Program Files\Common Files\aolshare\shell\uk\shellext.dll" ["America Online, Inc."]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{FBFE7864-D495-41f0-B7DC-4BB601CC295E}" = "Contact View"
-> {HKLM...CLSID} = "Contact View"
\InProcServer32\(Default) = "C:\Program Files\Nokia\Nokia PC Suite 6\ContactView.dll" ["Nokia"]
"{C0C4375A-5B72-4efe-929D-3B848C3A1E91}" = "Message View"
-> {HKLM...CLSID} = "Message View"
\InProcServer32\(Default) = "C:\Program Files\Nokia\Nokia PC Suite 6\MessageView.dll" ["Nokia"]
"{416651E4-9C3C-11D9-8BDE-F66BAD1E3F3A}" = "PhoneBrowser"
-> {HKLM...CLSID} = "Nokia Phone Browser"
\InProcServer32\(Default) = "C:\Program Files\Nokia\Nokia PC Suite 6\PhoneBrowser.dll" ["Nokia"]
"{950FF917-7A57-46BC-8017-59D9BF474000}" = "Shell Extension for CDRW"
-> {HKLM...CLSID} = "Shell Extension for CDRW"
\InProcServer32\(Default) = "C:\Program Files\Ahead\InCD\incdshx.dll" ["Nero AG"]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {HKLM...CLSID} = "RealOne Player Context Menu Class"
\InProcServer32\(Default) = "C:\Program Files\Real\RealPlayer\rpshell.dll" ["RealNetworks, Inc."]
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
<<!>> "{57B86673-276A-48B2-BAE7-C6DBB3020EB8}" = "AVG Anti-Spyware 7.5"
-> {HKLM...CLSID} = "CShellExecuteHookImpl Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\shellexecutehook.dll" ["Anti-Malware Development a.s."]
HKLM\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\
"WPDShServiceObj" = "{AAA288BA-9A4C-45B0-95D7-94D524869DB5}"
-> {HKLM...CLSID} = "WPDShServiceObj Class"
\InProcServer32\(Default) = "C:\WINDOWS\system32\WPDShServiceObj.dll" [MS]
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\
<<!>> "System" = "cstic.exe" [file not found]
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
<<!>> igfxcui\DLLName = "igfxsrvc.dll" ["Intel Corporation"]
HKLM\Software\Classes\Folder\shellex\ColumnHandlers\
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
-> {HKLM...CLSID} = "PDF Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]
HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
AVG Anti-Spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\context.dll" ["Anti-Malware Development a.s."]
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{FAD61B3D-699D-49B2-BE16-7F82CB4C59CA}"
-> {HKLM...CLSID} = "IEContextMenu Class"
\InProcServer32\(Default) = "C:\PROGRA~1\NORTON~1\NORTON~1\NavShExt.dll" ["Symantec Corporation"]
HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
AVG Anti-Spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\context.dll" ["Anti-Malware Development a.s."]
HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{FAD61B3D-699D-49B2-BE16-7F82CB4C59CA}"
-> {HKLM...CLSID} = "IEContextMenu Class"
\InProcServer32\(Default) = "C:\PROGRA~1\NORTON~1\NORTON~1\NavShExt.dll" ["Symantec Corporation"]

Group Policies {policy setting}:
---
Note: detected settings may not have any effect.
HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\
"NoBandCustomize" = (REG_DWORD) hex:0x00000000
{Disable customizing browser toolbars}
HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System\
"DisableRegistryTools" = (REG_DWORD) hex:0x00000000
{Prevent access to registry editing tools}
HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\
"shutdownwithoutlogon" = (REG_DWORD) hex:0x00000001
{Shutdown: Allow system to be shut down without having to log on}
"undockwithoutlogon" = (REG_DWORD) hex:0x00000001
{Devices: Allow undock without having to log on}

Active Desktop and Wallpaper:

Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

Startup items in "George R " & "All Users" startup folders:
------
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"TalkTalk Online Security" -> shortcut to: "C:\Program Files\TalkTalk Online Security\backweb\81720\Program\fspex.exe -startup" [file not found]

Enabled Scheduled Tasks:
------------------------
"Norton Internet Security - Run Full System Scan - George R " -> launches: "C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exe /TASK:"C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Tasks\mycomp.sca"" ["Symantec Corporation"]

Winsock2 Service Provider DLLs:
--
Namespace Service Providers
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
Transport Service Providers
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 04, 07 - 18
%SystemRoot%\system32\rsvpsp.dll [MS], 05 - 06

Toolbars, Explorer Bars, Extensions:
-------
Toolbars
HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{90222687-F593-4738-B738-FBEE9C7B26DF}" = "NCO Toolbar"
-> {HKLM...CLSID} = "Show Norton Toolbar"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll" ["Symantec Corporation"]
Explorer Bars
HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\
{FE54FA40-D68C-11D2-98FA-00C0F0318AFE}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Real.com"
\InProcServer32\(Default) = "C:\WINDOWS\System32\Shdocvw.dll" [MS]
Extensions (Tools menu items, main toolbar menu buttons)
HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{08B0E5C0-4FCB-11CF-AAA5-00401C608501}"
-> {HKLM...CLSID} = "Web Browser Applet Control"
\InProcServer32\(Default) = "C:\WINDOWS\System32\msjava.dll" [MS]
{CD67F990-D8E9-11D2-98FE-00C0F0318AFE}\
"ButtonText" = "Real.com"
{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]

Running Services (Display Name, Service Name, Path {Service DLL}):
--------
Automatic LiveUpdate Scheduler, Automatic LiveUpdate Scheduler, ""C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe"" ["Symantec Corporation"]
AVG Anti-Spyware Guard, AVG Anti-Spyware Guard, "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe" ["Anti-Malware Development a.s."]
Canon Camera Access Library 8, CCALib8, "C:\Program Files\Canon\CAL\CALMAIN.exe" ["Canon Inc."]
CeEPwrSvc, CeEPwrSvc, "C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe" ["COMPAL ELECTRONIC INC."]
InCD Helper, InCDsrv, "C:\Program Files\Ahead\InCD\InCDsrv.exe" ["Nero AG"]
LiveUpdate Notice Service Ex, LiveUpdate Notice Ex, ""C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon" ["Symantec Corporation"]
Machine Debug Manager, MDM, ""C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe"" [MS]
Symantec AppCore Service, SymAppCore, ""C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe"" ["Symantec Corporation"]
Symantec Event Manager, ccEvtMgr, ""C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon" ["Symantec Corporation"]
Symantec Lic NetConnect service, CLTNetCnService, ""C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon" ["Symantec Corporation"]
Symantec Settings Manager, ccSetMgr, ""C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon" ["Symantec Corporation"]
TalkTalk Online Security, BackWeb Plug-in - 81720, "C:\PROGRA~1\TALKTA~1\backweb\81720\Program\SERVIC~1.EXE" ["BackWeb Technologies Inc. "]
WAN Miniport (ATW) Service, WANMiniportService, ""C:\WINDOWS\wanmpsvc.exe"" ["America Online, Inc."]
Windows Driver Foundation - User-mode Driver Framework, WudfSvc, "C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup" {"C:\WINDOWS\System32\WUDFSvc.dll" [MS]}

Print Monitors:
---------------
HKLM\System\CurrentControlSet\Control\Print\Monitors\
hpzlnt05\Driver = "hpzlnt05.dll" ["HP"]

----------
<<!>>: Suspicious data at a malware launch point.
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 61 seconds.
---------- (total run time: 115 seconds)

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Response Number 9

Name: jabuck
Date: April 20, 2007 at 14:52:09 Pacific
Subject: PC Crashes possible trojan

Reply: (edit)

Please download Fixwareout from this link
http://swandog46.geekstogo.com/Fixwareout.exe
or
http://downloads.subratam.org/Fixwareout.exe
Save it to your desktop and run it. Click next, then Install, then make sure "Run fixit" is checked and click finish. The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.Post a copy at the log located at C:\fixwareout\report.txt
Should you get an error message about a missing AUTOEXEC.NT file, download XP fix from this link and run it http://www.visualtour.com/downloads/ it should replace the missing C:\WINDOWS\system32\AUTOEXEC.NT file.
Post a new silentrunners log please.

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Response Number 10

Name: patho1
Date: April 21, 2007 at 00:29:02 Pacific
Subject: PC Crashes possible trojan

Reply: (edit)

Fixwareout Last edited 4/5/2007
Post this report in the forums please
...
»»»»»Prerun check
HKLM\SOFTWARE\~\Winlogon\ "System"="cstic.exe"
»»»»» System restarted

»»»»» Postrun check
HKLM\SOFTWARE\~\Winlogon\ "system"=""
....
....
»»»»» Misc files.
C:\Documents and Settings\George R \Application Data\kc.tmp Deleted
....
»»»»» Checking for older varients.
....
Search five digit cs, dm, kd, jb, other, files.
The following files NEED TO BE SUBMITTED to one of the following URL'S for further inspection.
Click browse, find the file then click submit.
http://www.virustotal.com/flash/ind...
Or http://virusscan.jotti.org/
»»»»» Other
»»»»» Current runs
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\\WINDOWS\\System32\\igfxtray.exe"
"HotKeysCmds"="C:\\WINDOWS\\System32\\hkcmd.exe"
"Apoint"="\"C:\\Program Files\\Apoint2K\\Apoint.exe\""
"CeEPOWER"="\"C:\\Program Files\\TOSHIBA\\Power Management\\CePMTray.exe\""
"CPLDBL10"="\"C:\\Program Files\\EzButton\\CPLDBL10.EXE\""
"CeEKEY"="\"C:\\Program Files\\TOSHIBA\\E-KEY\\CeEKey.exe\""
"TPNF"="\"C:\\Program Files\\TOSHIBA\\TouchPad\\TPTray.exe\""
"HPDJ Taskbar Utility"="C:\\WINDOWS\\System32\\spool\\drivers\\w32x86\\3\\hpztsb05.exe"
"Logitech Utility"="Logi_MwX.Exe"
"WinPatrol"="C:\\PROGRA~1\\BILLPS~1\\WINPAT~1\\winpatrol.exe"
"avast!"="C:\\PROGRA~1\\ALWILS~1\\Avast4\\ashDisp.exe"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="\"C:\\Program Files\\MSN Messenger\\msnmsgr.exe\" /background"
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
....
Hosts file was reset, If you use a custom hosts file please replace it
»»»»» End report »»»»»

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Response Number 11

Name: patho1
Date: April 21, 2007 at 00:35:09 Pacific
Subject: PC Crashes possible trojan

Reply: (edit)

"Silent Runners.vbs", revision R50, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"

Startup items buried in registry:
----
HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"msnmsgr" = ""C:\Program Files\MSN Messenger\msnmsgr.exe" /background" [MS]
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"IgfxTray" = "C:\WINDOWS\System32\igfxtray.exe" ["Intel Corporation"]
"HotKeysCmds" = "C:\WINDOWS\System32\hkcmd.exe" ["Intel Corporation"]
"Apoint" = ""C:\Program Files\Apoint2K\Apoint.exe"" ["Alps Electric Co., Ltd."]
"CeEPOWER" = ""C:\Program Files\TOSHIBA\Power Management\CePMTray.exe"" ["COMPAL ELECTRONIC INC."]
"CPLDBL10" = ""C:\Program Files\EzButton\CPLDBL10.EXE"" ["Dritek System Inc."]
"CeEKEY" = ""C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe"" ["COMPAL ELECTRONIC INC."]
"TPNF" = ""C:\Program Files\TOSHIBA\TouchPad\TPTray.exe"" ["COMPAL ELECTRONIC INC."]
"HPDJ Taskbar Utility" = "C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe" ["HP"]
"Logitech Utility" = "Logi_MwX.Exe" ["Logitech Inc."]
"WinPatrol" = "C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe" ["BillP Studios"]
"avast!" = "C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe" ["ALWIL Software"]
HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {HKLM...CLSID} = "Display Panning CPL Extension"
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{8FF43EAA-2BB1-4A53-8E18-D9221E56E593}" = "CePMTab Property Sheet"
-> {HKLM...CLSID} = "CePMTab PropSheet Class"
\InProcServer32\(Default) = "C:\WINDOWS\System32\CePMTab.dll" ["Compal"]
"{9ED66769-A198-41FE-8615-601691C68846}" = "TouchPad Property Sheet"
-> {HKLM...CLSID} = "TouchPad PropSheet Class"
\InProcServer32\(Default) = "C:\WINDOWS\System32\TPprop.dll" ["COMPAL ELECTRONIC INC."]
"{FBE1DB69-5026-42cf-BE97-D52DDB70DB87}" = "AOL"
-> {HKLM...CLSID} = "AOL"
\InProcServer32\(Default) = "C:\Program Files\Common Files\aolshare\shell\uk\shellext.dll" ["America Online, Inc."]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{FBFE7864-D495-41f0-B7DC-4BB601CC295E}" = "Contact View"
-> {HKLM...CLSID} = "Contact View"
\InProcServer32\(Default) = "C:\Program Files\Nokia\Nokia PC Suite 6\ContactView.dll" ["Nokia"]
"{C0C4375A-5B72-4efe-929D-3B848C3A1E91}" = "Message View"
-> {HKLM...CLSID} = "Message View"
\InProcServer32\(Default) = "C:\Program Files\Nokia\Nokia PC Suite 6\MessageView.dll" ["Nokia"]
"{416651E4-9C3C-11D9-8BDE-F66BAD1E3F3A}" = "PhoneBrowser"
-> {HKLM...CLSID} = "Nokia Phone Browser"
\InProcServer32\(Default) = "C:\Program Files\Nokia\Nokia PC Suite 6\PhoneBrowser.dll" ["Nokia"]
"{950FF917-7A57-46BC-8017-59D9BF474000}" = "Shell Extension for CDRW"
-> {HKLM...CLSID} = "Shell Extension for CDRW"
\InProcServer32\(Default) = "C:\Program Files\Ahead\InCD\incdshx.dll" ["Nero AG"]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {HKLM...CLSID} = "RealOne Player Context Menu Class"
\InProcServer32\(Default) = "C:\Program Files\Real\RealPlayer\rpshell.dll" ["RealNetworks, Inc."]
"{472083B0-C522-11CF-8763-00608CC02F24}" = "avast"
-> {HKLM...CLSID} = "avast"
\InProcServer32\(Default) = "C:\Program Files\Alwil Software\Avast4\ashShell.dll" ["ALWIL Software"]
HKLM\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\
"WPDShServiceObj" = "{AAA288BA-9A4C-45B0-95D7-94D524869DB5}"
-> {HKLM...CLSID} = "WPDShServiceObj Class"
\InProcServer32\(Default) = "C:\WINDOWS\system32\WPDShServiceObj.dll" [MS]
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
<<!>> igfxcui\DLLName = "igfxsrvc.dll" ["Intel Corporation"]
HKLM\Software\Classes\Folder\shellex\ColumnHandlers\
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
-> {HKLM...CLSID} = "PDF Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]
HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
avast\(Default) = "{472083B0-C522-11CF-8763-00608CC02F24}"
-> {HKLM...CLSID} = "avast"
\InProcServer32\(Default) = "C:\Program Files\Alwil Software\Avast4\ashShell.dll" ["ALWIL Software"]
HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
avast\(Default) = "{472083B0-C522-11CF-8763-00608CC02F24}"
-> {HKLM...CLSID} = "avast"
\InProcServer32\(Default) = "C:\Program Files\Alwil Software\Avast4\ashShell.dll" ["ALWIL Software"]

Group Policies {policy setting}:
---
Note: detected settings may not have any effect.
HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\
"shutdownwithoutlogon" = (REG_DWORD) hex:0x00000001
{Shutdown: Allow system to be shut down without having to log on}
"undockwithoutlogon" = (REG_DWORD) hex:0x00000001
{Devices: Allow undock without having to log on}

Active Desktop and Wallpaper:

Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

Startup items in "George R" & "All Users" startup folders:
------
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"TalkTalk Online Security" -> shortcut to: "C:\Program Files\TalkTalk Online Security\backweb\81720\Program\fspex.exe -startup" [file not found]

Enabled Scheduled Tasks:
------------------------
"Norton Internet Security - Run Full System Scan - George R" -> launches: "C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exe /TASK:"C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Tasks\mycomp.sca"" [file not found]

Winsock2 Service Provider DLLs:
--
Namespace Service Providers
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
Transport Service Providers
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 04, 07 - 18
%SystemRoot%\system32\rsvpsp.dll [MS], 05 - 06

Toolbars, Explorer Bars, Extensions:
-------
Explorer Bars
HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\
{FE54FA40-D68C-11D2-98FA-00C0F0318AFE}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Real.com"
\InProcServer32\(Default) = "C:\WINDOWS\System32\Shdocvw.dll" [MS]
Extensions (Tools menu items, main toolbar menu buttons)
HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{08B0E5C0-4FCB-11CF-AAA5-00401C608501}"
-> {HKLM...CLSID} = "Web Browser Applet Control"
\InProcServer32\(Default) = "C:\WINDOWS\System32\msjava.dll" [MS]
{CD67F990-D8E9-11D2-98FE-00C0F0318AFE}\
"ButtonText" = "Real.com"
{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]

Running Services (Display Name, Service Name, Path {Service DLL}):
--------
avast! Antivirus, avast! Antivirus, ""C:\Program Files\Alwil Software\Avast4\ashServ.exe"" ["ALWIL Software"]
avast! iAVS4 Control Service, aswUpdSv, ""C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe"" ["ALWIL Software"]
avast! Mail Scanner, avast! Mail Scanner, ""C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service" ["ALWIL Software"]
avast! Web Scanner, avast! Web Scanner, ""C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service" ["ALWIL Software"]
Canon Camera Access Library 8, CCALib8, "C:\Program Files\Canon\CAL\CALMAIN.exe" ["Canon Inc."]
CeEPwrSvc, CeEPwrSvc, "C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe" ["COMPAL ELECTRONIC INC."]
InCD Helper, InCDsrv, "C:\Program Files\Ahead\InCD\InCDsrv.exe" ["Nero AG"]
Machine Debug Manager, MDM, ""C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe"" [MS]
TalkTalk Online Security, BackWeb Plug-in - 81720, "C:\PROGRA~1\TALKTA~1\backweb\81720\Program\SERVIC~1.EXE" ["BackWeb Technologies Inc. "]
WAN Miniport (ATW) Service, WANMiniportService, ""C:\WINDOWS\wanmpsvc.exe"" ["America Online, Inc."]
Windows Driver Foundation - User-mode Driver Framework, WudfSvc, "C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup" {"C:\WINDOWS\System32\WUDFSvc.dll" [MS]}

Print Monitors:
---------------
HKLM\System\CurrentControlSet\Control\Print\Monitors\
hpzlnt05\Driver = "hpzlnt05.dll" ["HP"]

----------
<<!>>: Suspicious data at a malware launch point.
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 72 seconds.
---------- (total run time: 122 seconds)

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Response Number 12

Name: jabuck
Date: April 21, 2007 at 07:32:31 Pacific
Subject: PC Crashes possible trojan

Reply: (edit)

Try going through the cleanup process in response #4 again as two items were removed from your computer.

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Response Number 13

Name: patho1
Date: April 22, 2007 at 00:30:09 Pacific
Subject: PC Crashes possible trojan

Reply: (edit)

This is Pat's partner, thanks for the response 12, but I really don't see that that helps much except to tidy things up.
Personally, I am not certain it is either a virus or a trojan. There aren't that many things that will shut down a computer completly without blue screen or a warning message.
So I wondered if it could be a windows update that caused it? As everything else appears to running normally except anti virus scans

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Response Number 14

Name: patho1
Date: April 22, 2007 at 03:51:05 Pacific
Subject: PC Crashes possible trojan

Reply: (edit)

Ran: ATF it supposedly removed 1.1mb of files, When I restarted in safe mode AVG said it hadn't update so i restarted in full mode downloaded updates again then went back in to safe mode, re-ran ATF and it again claimed to remove 1.1mb of files,
Ran AVG and it crashed PC whilst scanning i386 folder, moved i386 to external harddrive and rescanned and pc still crashed. during scan

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Response Number 15

Name: jabuck
Date: April 22, 2007 at 07:07:11 Pacific
Subject: PC Crashes possible trojan

Reply: (edit)

You had a version of "wareout" spyware on the computer.
You might try a repair install, there are good instructions at this link Repair Install XP

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Response Number 16

Name: patho1
Date: April 22, 2007 at 21:30:49 Pacific
Subject: PC Crashes possible trojan

Reply: (edit)

Thanks jabuck,
only have pc recoverry disk, have asked someone to bring xp home into work.
I have looked for guimore.txt and wpa.bak and neither of them are on my machine

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