|"User select action: Quarantine My Hitman Pro 3.5 won't let my copy and paste results, but here are the files that it cannot erase content.yieldmanager.com & ad.yieldmanager.com 3/ When I run a search for this ad.yield manager it comes up in my internet cookies. I highlight all of them to delete all & here is the four that will not delete. I need help with this. I cannot copy and paste, so I am going to type what I can't delete 1/ cookie:email@example.com/ Text Document /2kb /4/15/2037/:200pm (expires) 11/11/2010 last modified 2/ Cookie:firstname.lastname@example.org:/ text document/ 1kb/ 11/14/2010 (expires)10:48AM/l ast modified, same date and time 3/ Cookie:email@example.com/ textdocument/ 1kb/ 11/18/2010/ 9:14PM/ (expires) last modifield 11/14/2010 @ 10:48am 4/ Cookie@firstname.lastname@example.org/ text document/ 1kb/ 11/12/2010 5.46am (expires) "|
Lets start by running Malwarebytes' Anti-Malware
Common Issues, Questions, and their Solutions, Frequently Asked Questions.
VIPRE Rescue Program
Try it in Safe mode.
If it won't run, rename the downloaded mbam-setup.exe file to mb.exe to help work around certain malware that will block it from being run.
If it still will not run.
1: Go to Control Panel > Programs and Features and uninstall Malwarebytes.
Next redownload Malwarebytes but rename it before you download it to your desktop. As you are in the process of downloading when you get to the point that the "enter name of file to save to" box appears, in the "filename" slot, rename mbam-setup.exe to something.exe, then click Save.
If it installed but will not run, navigate to this folder:
2: C:\Programs Files\Malwarebytes' AntiMalware
At the top of the page, Tools > Folder Options > View, click > Show hidden files and folders and untick > Hide extensions for known file types.
How to see hidden files in Windows
Rename all the .exe files in the Malwarebytes' Anti-Malware folder and try to run it again.
When it opens, update 1st.
If it won't update after installing, update manually.
Download & install.