packed.generic.200 HELP :(

May 17, 2009 at 07:06:34
Specs: Windows XP
Please help.

Norton has detected packed.generic.200.

I have tired malwarebytes, supersantispyware and all steps suggested by Symantec. Nothing works.

The virus has taken over my browser.

Please help :(

See More: packed.generic.200 HELP :(

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May 17, 2009 at 07:07:39
Can you please post your AVZ log:

1) To create the logfile, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

2) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

3) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator

You should now see the main window of the AVZ utility. Please navigate to File->Custom Scripts. Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.


Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script, the PC will reboot. After the reboot the LOG subfolder is created in the folder with AVZ, with a file called inside. Upload that file to and paste the link here.

Image Tutorial

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May 17, 2009 at 07:13:18
my compuer will no longer turn on :(

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May 17, 2009 at 07:22:26
Safe mode doesn't even work?

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Related Solutions

May 17, 2009 at 07:26:33
I turned it back on and navigated to FILE CUSTOM SCRIPT -- its blank, there is nothing to copy. What should I do?

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May 17, 2009 at 07:28:07
Please follow directions in Response Number 1.

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May 17, 2009 at 07:28:27
sorry misunderstood. am working on your suggestions now.

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May 17, 2009 at 07:40:44
see below...

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May 17, 2009 at 07:41:51
sorry think this is it!

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May 17, 2009 at 07:55:38
any suggestions?

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May 17, 2009 at 07:59:15
Run this script Same way you ran before (Response Number 1)

SearchRootkit(true, true);

Your computer will reboot. Once its back let me know and i will tell you next step.

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May 17, 2009 at 08:06:20
ok i completed the above.

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May 17, 2009 at 08:16:33
Attach a Combofix log, please review and follow these instructions carefully.

Download it here ->

Before Saving it to Desktop, please rename it to something like 123.exe to stop malware from disabling it.

Now, please make sure no other programs are running, close all other windows and pause Antivirus/Sypware programs ( Programs to disable) until after the scanning and removal process has taken place.

Please double click on the file you downloaded. Follow the onscreen prompts to start the scan. Once the scanning process has started please DO NOT click on the Combofix window or attempt to use your computer as this can cause the scanning process to stall. It may take a while to complete scanning and this is normal.

You will be disconnected from the internet and your desktop icons/toolbars will disappear during scanning, do not worry, this is normal and it will be restored after scanning has completed.

Combofix will create a logfile and display it after your computer has rebooted. Usually located in c:\combofix.txt, please attach it to your next post.

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May 17, 2009 at 08:42:52
hey neoark,

i havent done a backup or anything so i think i will leave combofix til i have done so -- just in case it all goes wrong :(
thank you so much for your help tonight, good night.

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May 17, 2009 at 12:55:26
Its ok combox will create recovery point and prompt you to install recovery console if you don't have one. Just follow the direction closely.

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May 17, 2009 at 23:59:17
hey neoark,

I managed to get malwarebytes to work - here is the log below. The file still wont delete though.

Malwarebytes' Anti-Malware 1.36
Database version: 1945
Windows 5.1.2600 Service Pack 3

18/05/2009 1:14:18 PM
mbam-log-2009-05-18 (13-14-18).txt

Scan type: Quick Scan
Objects scanned: 94274
Time elapsed: 11 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Delete on reboot.

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May 18, 2009 at 04:56:53
Please follow with directions in Response Number 12.

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