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Outlook XP .pst file quarantine

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Name: maske
Date: April 15, 2004 at 07:01:35 Pacific
OS: Windows XP Professional
CPU/Ram: Pentium 4 1.8ghz 512mb Ra
Comment:

The problem I seem to have is that occasionally Norton Antivirus will quarantine my Outlook.pst file, normally if an email is infected it will simply detect the attachment as being infected and quarantine that file attachment, but once in awhile - and I personally don't know how it occurs, I can close Outlook, come back to it, and find that Norton has quarantined the outlook.pst for being infected with any number of viruses - Such as Netsky, Beagle, etc. The only thing I can think of that is causing this is the issue of Outlook indexing messages once and awhile, where it doesn't run the attachments, but simply does it's automatic index which could be detected by Norton as opening a virus thus causing Outlook.pst to be quarantined - because frankly I don't get to every email when I open Outlook XP - so the virus attachments that aren't detected off the bat are the ones being indexed as well resulting in Norton putting Outlook.pst in quarantine. Of course that's just my crappy theory, I really like to have Norton stop quarantining the outlook.pst - I'm tired of restoring my backup every so often. Anyone else have this issue, and fixed it? (other than using a different email package) *originally posted in the Office Software, because there could be a setting in outlook to prevent indexing, if that is the issue*



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