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opening .txt docs unleishes virus
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Original Message
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Name: goingoutofmymind
Date: March 13, 2006 at 11:32:54 Pacific
Subject: opening .txt docs unleishes virusOS: Windows 98SECPU/Ram: Intel 82801 / 256 MBModel/Manufacturer: Dell Dimension 4100 |
Comment: I cannot open "any" text documents. If I try, a virus found warning comes up, which I generally send the following to the vault: trojan horse clicker.zm, trojan horse startpage.14.aq, c:\windows\system\f98er24s8u.dll having done this, I still cannot open any text doc's, and recently, I can't even open microsoft XL (computer tell's me my resources are dangerously low, and I need to reboot my system entirely). If I press cntl-alt-del and bring up running processes, I have in the background mydi.hta and winoldapp I've tried free scanners such as AVG, ad-aware, Xoftspy - they cannot seem to catch it. If anybody has some angle on this, I would be eternally grateful! EPL
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Response Number 1
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Name: Mechanix2Go
Date: March 13, 2006 at 12:38:56 Pacific
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Reply: (edit)There are no viruses in txt files. 1st thing I would do is go to file types and associate hta with EDIT. This mydi.hta sounds like bad news. Reboot in DOS and rename mydi.hta to mydi.ht- See if that helps. If at first you don't succeed, you're about average.M2
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Response Number 2
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Name: jabuck
Date: March 13, 2006 at 15:06:17 Pacific
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Reply: (edit)Download cwshredder from this link http://cwshredder.net/bin/CWShredder.exe then run it after you run the Start Page fix. To remove startpage download http://www.derbilk.de/SpSeHjfix109.zip to the desktop and then right click a blank part of desktop & select new folder, call it spfix unzip the file into that folder. Disconnect from the net and Close All Open Programs. Run 'SpSeHjfix'. and click on "Start Disinfection". When it's finished it will reboot your machine to finish the cleaning process. The tool creates a log of the fix which will appear in the folder. If it doesn't find any of the SE files or any hidden reinstallers it will say system clean and not go on to next stage. Now run cwshredder and press the fix button. Please post a Hijack This log so that the files associated with the virus/spyware/hijacker can be identified. You can download Hijack This at this link http://www.tomcoyote.org/hjt/ then place it into a folder of it's on, such as C:\HJT, so that back up copies can be made and not clutter your desktop or other folders and the backup copies of deleted items can be easily located if needed. Once saved double click HijackThis.exe, and press "Scan". When the scan is finished, the "Scan" button will change into a "Save Log" button. Press that, save the log, Ctrl-A to Select All, and copy its contents into the text editor at this forum. Do not fix anything yet unless you know what you are doing. This is a powerful tool that can crash the computer if used improperly.
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Response Number 3
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Reply: (edit)Hello M2 & jabuck, Thanks a mill for all the info. I'm very excited about trying to rid these problems once and for all. Have not had a chance to implement, but I will and will keep you posted. EPL
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Response Number 4
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Reply: (edit)Ok, did everything as instructed, here's the hijack this log. Thx. EPL Logfile of HijackThis v1.99.1 Scan saved at 10:51:56 AM, on 3/18/06 Platform: Windows 98 SE (Win9x 4.10.2222A) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\SYSTEM\KERNEL32.DLL C:\WINDOWS\SYSTEM\MSGSRV32.EXE C:\WINDOWS\SYSTEM\SPOOL32.EXE C:\WINDOWS\SYSTEM\MPREXE.EXE C:\WINDOWS\SYSTEM\mmtask.tsk C:\WINDOWS\EXPLORER.EXE C:\PROGRAM FILES\MOUSEWARE\SYSTEM\EM_EXEC.EXE C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE C:\WINDOWS\SYSTEM\DDHELP.EXE C:\PROGRAM FILES\SYMPATICO\ACCESS MANAGER\APP\ENTERNET.EXE C:\ANTIVIRUS\HIJACKTHIS\HIJACKTHIS.EXE R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.cashx.ca R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.cashx.ca R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.cashx.ca R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.cashx.ca R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cashinterchange.com/solutions.asp R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.411.ca R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.cashx.ca R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.cashx.ca R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = http://www.cashx.ca R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.cashx.ca R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R3 - URLSearchHook: (no name) - - (no file) O1 - Hosts: 3466709097 auto.search.msn.com O1 - Hosts: 3466709097 search.msn.com O1 - Hosts: 3466709097 sitefinder.verisign.com O1 - Hosts: 3466709097 sitefinder-idn.verisign.com O1 - Hosts: 3466709097 www.your.com your.com O1 - Hosts: 3466709097 com.org O1 - Hosts: 3466690378 ad.doubleclick.net O1 - Hosts: 3466690378 view.atdmt.com O1 - Hosts: 3466690378 click.atdmt.com O1 - Hosts: 3466690378 leader.linkexchange.com O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\ACROBAT\ACTIVEX\ACROIEHELPER.OCX O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O3 - Toolbar: (no name) - {8E718888-423F-11D2-876E-00A0C9082467} - (no file) O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRAM FILES\MOUSEWARE\SYSTEM\EM_EXEC.EXE O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE O8 - Extra context menu item: @hoc - http://ns.athoc.com/sps/local/menu.asp O8 - Extra context menu item: Web Search - c:\windows\ex.htm O9 - Extra button: @hoc - {92D7F110-7F20-11d3-8157-0090278B20DE} - C:\WINDOWS\SYSTEM\SHDOCVW.DLL O9 - Extra 'Tools' menuitem: @hoc - {92D7F110-7F20-11d3-8157-0090278B20DE} - C:\WINDOWS\SYSTEM\SHDOCVW.DLL O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_06\BIN\SSV.DLL O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_06\BIN\SSV.DLL O9 - Extra button: Dell Home - {C1E7B5E0-BAFC-11D4-8931-000103225042} - http://www.dellnet.com (file missing) (HKCU) O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll O16 - DPF: {3E149130-1B20-11D3-97A8-00A0CC2274C2} (Burst Source Filter) - http://www.burst.com/f/sales/pages/BurstWMP.cab O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw8fd.law8.hotmail.msn.com/activex/HMAtchmt.ocx O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} (RdxIE Class) - http://207.188.7.105/2431fb07b53e3265d216/netzip/RdxIE.cab O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! WebCam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab O16 - DPF: {71CA4411-45EC-4608-B9D7-6D4B6A9D1BB4} (Attenza System Profiler) - http://service.dell.com/dell/SystemProfiler.cab O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB O16 - DPF: {7160FB1B-3DE0-4C42-81F0-41B4269990B0} (MSN Money Ticker) - http://fdl.msn.com/public/investor/v12/ticker.cab O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) - http://fdl.msn.com/public/investor/v12/invinstl.exe O16 - DPF: {f760cb9e-c60f-4a89-890e-fae8b849493e} - O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://meetings.webex.com/client/v_mywebex-t20/webex/ieatgpc.cab O16 - DPF: {4F5E4276-C120-11D6-A1FD-00508B9D48EA} (dldisplay Class) - http://www.gamehouse.com/ghdlctl.cab O16 - DPF: {745395C8-D0E1-4227-8586-624CA9A10A8D} (AxisMediaControl Class) - http://www.netlantique.com:2213/activex/AMC.cab O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/player.virtools.com/downloads/player/Install3.0/Installer.exe O18 - Protocol: burst - {2F2BA850-6714-11D4-8D0D-00B0D02A5D4E} - C:\WINDOWS\SYSTEM\BURSTSOURCEFILTER.AX
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Response Number 5
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Name: jabuck
Date: March 19, 2006 at 07:44:11 Pacific
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Reply: (edit)Run HT again,close all windows and browsers except HT, place a check to the left of the following items and press "fix checked": R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.cashx.ca If you have installed cashx delete all except the first R1 otherwise delete them all
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.cashx.ca
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.cashx.ca
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.cashx.ca
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cashinterchange.com/solutions.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.411.ca
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.cashx.ca
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.cashx.ca
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = http://www.cashx.ca
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.cashx.ca
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: (no name) - - (no file)
O1 - Hosts: 3466709097 auto.search.msn.com
O1 - Hosts: 3466709097 search.msn.com
O1 - Hosts: 3466709097 sitefinder.verisign.com
O1 - Hosts: 3466709097 sitefinder-idn.verisign.com
O1 - Hosts: 3466709097 www.your.com your.com
O1 - Hosts: 3466709097 com.org
O1 - Hosts: 3466690378 ad.doubleclick.net
O1 - Hosts: 3466690378 view.atdmt.com
O1 - Hosts: 3466690378 click.atdmt.com
O1 - Hosts: 3466690378 leader.linkexchange.com O3 - Toolbar: (no name) - {8E718888-423F-11D2-876E-00A0C9082467} - (no file) O8 - Extra context menu item: @hoc - http://ns.athoc.com/sps/local/menu.asp O8 - Extra context menu item: Web Search - c:\windows\ex.htm O9 - Extra button: Dell Home - {C1E7B5E0-BAFC-11D4-8931-000103225042} - http://www.dellnet.com (file missing) (HKCU) O16 - DPF: {3E149130-1B20-11D3-97A8-00A0CC2274C2} (Burst Source Filter) - http://www.burst.com/f/sales/pages/BurstWMP.cab O18 - Protocol: burst - {2F2BA850-6714-11D4-8D0D-00B0D02A5D4E} - C:\WINDOWS\SYSTEM\BURSTSOURCEFILTER.AX Reboot into safe mode by following the directions reboot into Safe Mode Set up the computer to view hidden files by following the directions Here While still in safe mode navigate to and delete these files if found: c:\windows\ex.htm C:\WINDOWS\SYSTEM\BURSTSOURCEFILTER.AX Reboot into normal mode and post a new HT log.
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Response Number 8
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Reply: (edit)Hi Jabuck, OK, did everything, here are the results: a) could not find/delete either of the files c:\windows\ex.htm C:\WINDOWS\SYSTEM\BURSTSOURCEFILTER.AX b) Noticed in HT, the following entries O9 - Extra button: @hoc - {92D7F110-7F20-11d3-8157-0090278B20DE} - C:\WINDOWS\SYSTEM\SHDOCVW.DLL O9 - Extra 'Tools' menuitem: @hoc - {92D7F110-7F20-11d3-8157-0090278B20DE} - C:\WINDOWS\SYSTEM\SHDOCVW.DLL Would these be part of the @Hoc toolbar? That seemed to be somewhat of a nuisance 1-2 years ago? Not sure if you're familiar with it. c) here's the new HT log: Logfile of HijackThis v1.99.1 Scan saved at 7:34:05 PM, on 3/19/06 Platform: Windows 98 SE (Win9x 4.10.2222A) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\SYSTEM\KERNEL32.DLL C:\WINDOWS\SYSTEM\MSGSRV32.EXE C:\WINDOWS\SYSTEM\MPREXE.EXE C:\WINDOWS\SYSTEM\SPOOL32.EXE C:\WINDOWS\SYSTEM\mmtask.tsk C:\WINDOWS\EXPLORER.EXE C:\PROGRAM FILES\MOUSEWARE\SYSTEM\EM_EXEC.EXE C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE C:\ANTIVIRUS\HIJACKTHIS\HIJACKTHIS.EXE O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\ACROBAT\ACTIVEX\ACROIEHELPER.OCX O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRAM FILES\MOUSEWARE\SYSTEM\EM_EXEC.EXE O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE O9 - Extra button: @hoc - {92D7F110-7F20-11d3-8157-0090278B20DE} - C:\WINDOWS\SYSTEM\SHDOCVW.DLL O9 - Extra 'Tools' menuitem: @hoc - {92D7F110-7F20-11d3-8157-0090278B20DE} - C:\WINDOWS\SYSTEM\SHDOCVW.DLL O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_06\BIN\SSV.DLL O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_06\BIN\SSV.DLL O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw8fd.law8.hotmail.msn.com/activex/HMAtchmt.ocx O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} (RdxIE Class) - http://207.188.7.105/2431fb07b53e3265d216/netzip/RdxIE.cab O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! WebCam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab O16 - DPF: {71CA4411-45EC-4608-B9D7-6D4B6A9D1BB4} (Attenza System Profiler) - http://service.dell.com/dell/SystemProfiler.cab O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB O16 - DPF: {7160FB1B-3DE0-4C42-81F0-41B4269990B0} (MSN Money Ticker) - http://fdl.msn.com/public/investor/v12/ticker.cab O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) - http://fdl.msn.com/public/investor/v12/invinstl.exe O16 - DPF: {f760cb9e-c60f-4a89-890e-fae8b849493e} - O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://meetings.webex.com/client/v_mywebex-t20/webex/ieatgpc.cab O16 - DPF: {4F5E4276-C120-11D6-A1FD-00508B9D48EA} (dldisplay Class) - http://www.gamehouse.com/ghdlctl.cab O16 - DPF: {745395C8-D0E1-4227-8586-624CA9A10A8D} (AxisMediaControl Class) - http://www.netlantique.com:2213/activex/AMC.cab O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/player.virtools.com/downloads/player/Install3.0/Installer.exe EPL
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Response Number 9
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Name: jabuck
Date: March 19, 2006 at 16:52:53 Pacific
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Reply: (edit)It probably is. It won't hurt anything to remove it with HT. Also remove these: O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} (RdxIE Class) - http://207.188.7.105/2431fb07b53e3265d216/netzip/RdxIE.cab O16 - DPF: {f760cb9e-c60f-4a89-890e-fae8b849493e} -
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Response Number 10
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Reply: (edit)Hi, I'm assuming at this point, we've cleaned up everything. time to try and open a text file? Here's the log... Logfile of HijackThis v1.99.1 Scan saved at 8:55:55 AM, on 3/20/06 Platform: Windows 98 SE (Win9x 4.10.2222A) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\SYSTEM\KERNEL32.DLL C:\WINDOWS\SYSTEM\MSGSRV32.EXE C:\WINDOWS\SYSTEM\SPOOL32.EXE C:\WINDOWS\SYSTEM\MPREXE.EXE C:\WINDOWS\SYSTEM\mmtask.tsk C:\WINDOWS\EXPLORER.EXE C:\PROGRAM FILES\MOUSEWARE\SYSTEM\EM_EXEC.EXE C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE C:\PROGRAM FILES\SYMPATICO\ACCESS MANAGER\APP\ENTERNET.EXE C:\WINDOWS\SYSTEM\DDHELP.EXE C:\ANTIVIRUS\HIJACKTHIS\HIJACKTHIS.EXE R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cashinterchange.com/solutions.asp O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\ACROBAT\ACTIVEX\ACROIEHELPER.OCX O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRAM FILES\MOUSEWARE\SYSTEM\EM_EXEC.EXE O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_06\BIN\SSV.DLL O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_06\BIN\SSV.DLL O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw8fd.law8.hotmail.msn.com/activex/HMAtchmt.ocx O16 - DPF: {71CA4411-45EC-4608-B9D7-6D4B6A9D1BB4} (Attenza System Profiler) - http://service.dell.com/dell/SystemProfiler.cab O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB O16 - DPF: {7160FB1B-3DE0-4C42-81F0-41B4269990B0} (MSN Money Ticker) - http://fdl.msn.com/public/investor/v12/ticker.cab O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) - http://fdl.msn.com/public/investor/v12/invinstl.exe O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://meetings.webex.com/client/v_mywebex-t20/webex/ieatgpc.cab O16 - DPF: {4F5E4276-C120-11D6-A1FD-00508B9D48EA} (dldisplay Class) - http://www.gamehouse.com/ghdlctl.cab O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/player.virtools.com/downloads/player/Install3.0/Installer.exe EPL
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Response Number 12
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Reply: (edit)Well, Could be a little more work. Tried opening a text file, and AVG popped up the following "virus detected" messages: c:\windows\system\F98ER24S8U.DLL (trojan horse Clicker.zm) c:\windows\system\checking.exe (trojan horse startpage.14.aq) NASTY!! Ran HT again, here's new log: Logfile of HijackThis v1.99.1 Scan saved at 9:38:39 PM, on 3/20/06 Platform: Windows 98 SE (Win9x 4.10.2222A) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\SYSTEM\KERNEL32.DLL C:\WINDOWS\SYSTEM\MSGSRV32.EXE C:\WINDOWS\SYSTEM\SPOOL32.EXE C:\WINDOWS\SYSTEM\MPREXE.EXE C:\WINDOWS\SYSTEM\mmtask.tsk C:\WINDOWS\EXPLORER.EXE C:\PROGRAM FILES\MOUSEWARE\SYSTEM\EM_EXEC.EXE C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE C:\PROGRAM FILES\SYMPATICO\ACCESS MANAGER\APP\ENTERNET.EXE C:\WINDOWS\SYSTEM\DDHELP.EXE C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE C:\WINDOWS\SYSTEM\MSHTA.EXE C:\WINDOWS\SYSTEM\WINOA386.MOD C:\ANTIVIRUS\HIJACKTHIS\HIJACKTHIS.EXE R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cashinterchange.com/solutions.asp O1 - Hosts: 3466709097 auto.search.msn.com O1 - Hosts: 3466709097 search.msn.com O1 - Hosts: 3466709097 sitefinder.verisign.com O1 - Hosts: 3466709097 sitefinder-idn.verisign.com O1 - Hosts: 3466709097 www.your.com your.com O1 - Hosts: 3466709097 com.org O1 - Hosts: 3466690378 ad.doubleclick.net O1 - Hosts: 3466690378 view.atdmt.com O1 - Hosts: 3466690378 click.atdmt.com O1 - Hosts: 3466690378 leader.linkexchange.com O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\ACROBAT\ACTIVEX\ACROIEHELPER.OCX O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRAM FILES\MOUSEWARE\SYSTEM\EM_EXEC.EXE O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE O4 - HKLM\..\Run: [Windows Shell Library Loader] checking shell32.dll /c /set O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_06\BIN\SSV.DLL O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_06\BIN\SSV.DLL O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw8fd.law8.hotmail.msn.com/activex/HMAtchmt.ocx O16 - DPF: {71CA4411-45EC-4608-B9D7-6D4B6A9D1BB4} (Attenza System Profiler) - http://service.dell.com/dell/SystemProfiler.cab O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB O16 - DPF: {7160FB1B-3DE0-4C42-81F0-41B4269990B0} (MSN Money Ticker) - http://fdl.msn.com/public/investor/v12/ticker.cab O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) - http://fdl.msn.com/public/investor/v12/invinstl.exe O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://meetings.webex.com/client/v_mywebex-t20/webex/ieatgpc.cab O16 - DPF: {4F5E4276-C120-11D6-A1FD-00508B9D48EA} (dldisplay Class) - http://www.gamehouse.com/ghdlctl.cab O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/player.virtools.com/downloads/player/Install3.0/Installer.exe This "Checking.exe" file seems to only surface when I try to open a .txt file? New idea's? EPL
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Response Number 13
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Name: jabuck
Date: March 20, 2006 at 19:35:00 Pacific
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Reply: (edit)From safe mode navigate to and delete these files (the ones found by avg): c:\windows\system\F98ER24S8U.DLL c:\windows\system\checking.exe Then rboot to normal mode and try the .txt files again.
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Response Number 14
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Reply: (edit)Well, I think I'm starting go back to the "out of my mind" scenario. Here's what happened: a) rebooted in safe mode, but could not find files (probably because AVG moved then to the virus vault) b) re-opened txt files, and "ignored" virus vault - reboot in safe, found both files, and deleted them. c) reboot in normal mode, opened txt files, and got the same virus detection for both files! If it helps, the f98...dll properties indicate company name "McSoft" and internal name "Stopzilla" - don't know if you've heard of them? Also, seems like a number of the HT log entries re-surfaced, such as ... O1 - Hosts: 3466709097 sitefinder.verisign.com O1 - Hosts: 3466709097 sitefinder-idn.verisign.com O1 - Hosts: 3466709097 www.your.com your.com O1 - Hosts: 3466709097 com.org O1 - Hosts: 3466690378 ad.doubleclick.net O1 - Hosts: 3466690378 view.atdmt.com O1 - Hosts: 3466690378 click.atdmt.com O1 - Hosts: 3466690378 leader.linkexchange.com Also, the following... O4 - HKLM\..\Run: [Windows Shell Library Loader] checking shell32.dll /c /set Would "checking.exe" and "checking shell..." be related? Not sure of this "extra button"... O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - finally, this website looks a little off-kilter. If you know what this is, great, I sure as *(* don't! O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/player.virtools.com/downloads/player/Install3.0/Installer.exe Plan B ???? If you wanted to call me, I have a toll free 800 number! Located in EST, so would have to make it sometime Tuesday. Tell me what you think. EPL
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Response Number 15
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Name: jabuck
Date: March 21, 2006 at 15:41:28 Pacific
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Reply: (edit)Yes those are bad files/HT items Search for and delete these files in safe mode the post another HT log and let me known if you found the files and which ones you found. C:\WINDOWS\System\sqlici.dll C:\WINDOWS\System\suchost.exe C:\WINDOWS\System\sefpnt.dll C:\WINDOWS\System\f98er24s8u.dll C:\WINDOWS\winln.exe
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Response Number 16
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Reply: (edit)Jabuck Thx for reply. I could not find, nor delete ANY of the following files: C:\WINDOWS\System\sqlici.dll C:\WINDOWS\System\suchost.exe C:\WINDOWS\System\sefpnt.dll C:\WINDOWS\System\f98er24s8u.dll C:\WINDOWS\winln.exe Note, 2 possible pieces of new info, not sure if they're related, but I'll let you consider their worthiness. a) I recall some time ago, when this .txt/virus issue surfaced, that I read some info re: a virus that "names itself" as wordpad.exe, and when you open a .txt file, the o/s opens the executable, but instead it's the virus? b) 1 month ago, my ISP had some tech difficulties (I had no DSL) which required hardware changes at their end. During the trouble shooting phase, they asked me to go to dos mode, and gave me a dos prompt command that brought up a listing of my com port details. Apparently, there were 2 IP addresses connected to my com ports, which surprised the ISP, because they insisted there should only be 1 (theirs). I'm wondering what the 2nd connection might be? Is it related to these viruses, is there a constant feed? How is it engaged?...yada, yada, yada. Back to mainstream. I did delete the "rogue" HT entries, and here's the new log file. Logfile of HijackThis v1.99.1 Scan saved at 7:39:16 PM, on 3/22/06 Platform: Windows 98 SE (Win9x 4.10.2222A) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\SYSTEM\KERNEL32.DLL C:\WINDOWS\SYSTEM\MSGSRV32.EXE C:\WINDOWS\SYSTEM\MPREXE.EXE C:\WINDOWS\SYSTEM\SPOOL32.EXE C:\WINDOWS\SYSTEM\mmtask.tsk C:\WINDOWS\EXPLORER.EXE C:\PROGRAM FILES\MOUSEWARE\SYSTEM\EM_EXEC.EXE C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE C:\WINDOWS\SYSTEM\DDHELP.EXE C:\ANTIVIRUS\HIJACKTHIS\HIJACKTHIS.EXE R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cashinterchange.com/solutions.asp O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\ACROBAT\ACTIVEX\ACROIEHELPER.OCX O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRAM FILES\MOUSEWARE\SYSTEM\EM_EXEC.EXE O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE O4 - HKLM\..\Run: [Windows Shell Library Loader] checking shell32.dll /c /set O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_06\BIN\SSV.DLL O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_06\BIN\SSV.DLL O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw8fd.law8.hotmail.msn.com/activex/HMAtchmt.ocx O16 - DPF: {71CA4411-45EC-4608-B9D7-6D4B6A9D1BB4} (Attenza System Profiler) - http://service.dell.com/dell/SystemProfiler.cab O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB O16 - DPF: {7160FB1B-3DE0-4C42-81F0-41B4269990B0} (MSN Money Ticker) - http://fdl.msn.com/public/investor/v12/ticker.cab O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) - http://fdl.msn.com/public/investor/v12/invinstl.exe O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://meetings.webex.com/client/v_mywebex-t20/webex/ieatgpc.cab O16 - DPF: {4F5E4276-C120-11D6-A1FD-00508B9D48EA} (dldisplay Class) - http://www.gamehouse.com/ghdlctl.cab O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/player.virtools.com/downloads/player/Install3.0/Installer.exe
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Response Number 17
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Name: jabuck
Date: March 22, 2006 at 20:06:44 Pacific
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Reply: (edit)All info helps, 98 is usually harder to remove the files on because the newer tools are just not made for it. Reboot into safe mode and set the computer up to view hidden files. Run HT again and remove these items: O4 - HKLM\..\Run: [Windows Shell Library Loader] checking shell32.dll /c /set O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) - http://fdl.msn.com/public/investor/v12/invinstl.exe O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/player.virtools.com/downloads/player/Install3.0/Installer.exe Search for a delete these files if found: C:\WINDOWS\sys.reg C:\WINDOWS\system.css Next while still insafe mode do a manual search for for the following files and delete all instances if found: hp.htm load.bat srch.reg While still in safe mode run cwshredder. Boot into normal mode. Try the text files and post a new HT log.
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Response Number 18
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Reply: (edit)Morning Jabuck, I feel like we're getting there, but just when I've got my fingers crossed, that virus keeps popping up! Here's the latest... a) Deleted the 3 HT items as requested b) Found and deleted 2 files which were C:\WINDOWS\system.css srch.reg c) Could not find/delete the following C:\WINDOWS\sys.reg hp.htm load.bat d) Ran cwshredder, and it fixed 1 item which was cws.loadbat (related to load.bat?) e) reboot in Normal mode, opened a txt file, and "they're back". Here's the log Logfile of HijackThis v1.99.1 Scan saved at 9:55:39 AM, on 3/23/06 Platform: Windows 98 SE (Win9x 4.10.2222A) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\SYSTEM\KERNEL32.DLL C:\WINDOWS\SYSTEM\MSGSRV32.EXE C:\WINDOWS\SYSTEM\MPREXE.EXE C:\WINDOWS\SYSTEM\SPOOL32.EXE C:\WINDOWS\SYSTEM\mmtask.tsk C:\WINDOWS\EXPLORER.EXE C:\PROGRAM FILES\MOUSEWARE\SYSTEM\EM_EXEC.EXE C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE C:\WINDOWS\SYSTEM\MSHTA.EXE C:\WINDOWS\SYSTEM\WINOA386.MOD C:\ANTIVIRUS\HIJACKTHIS\HIJACKTHIS.EXE R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cashinterchange.com/solutions.asp O1 - Hosts: 3466709097 auto.search.msn.com O1 - Hosts: 3466709097 search.msn.com O1 - Hosts: 3466709097 sitefinder.verisign.com O1 - Hosts: 3466709097 sitefinder-idn.verisign.com O1 - Hosts: 3466709097 www.your.com your.com O1 - Hosts: 3466709097 com.org O1 - Hosts: 3466690378 ad.doubleclick.net O1 - Hosts: 3466690378 view.atdmt.com O1 - Hosts: 3466690378 click.atdmt.com O1 - Hosts: 3466690378 leader.linkexchange.com O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\ACROBAT\ACTIVEX\ACROIEHELPER.OCX O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRAM FILES\MOUSEWARE\SYSTEM\EM_EXEC.EXE O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE O4 - HKLM\..\Run: [Windows Shell Library Loader] checking shell32.dll /c /set O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_06\BIN\SSV.DLL O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_06\BIN\SSV.DLL O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw8fd.law8.hotmail.msn.com/activex/HMAtchmt.ocx O16 - DPF: {71CA4411-45EC-4608-B9D7-6D4B6A9D1BB4} (Attenza System Profiler) - http://service.dell.com/dell/SystemProfiler.cab O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://meetings.webex.com/client/v_mywebex-t20/webex/ieatgpc.cab O16 - DPF: {4F5E4276-C120-11D6-A1FD-00508B9D48EA} (dldisplay Class) - http://www.gamehouse.com/ghdlctl.cab O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 F) I'm curious about these "hosts" 1) O1 - Hosts: 3466709097 To my knowledge, I don't use msn, have any defaults, etc 2) O1 - Hosts: 3466690378 These look like problems, the ad.click., etc. I'm not even connected to the internet when I ran these. G) These 2 files "always" pop up after the virus C:\WINDOWS\SYSTEM\MSHTA.EXE C:\WINDOWS\SYSTEM\WINOA386.MOD I checked them both out, they seem to be microsoft files? What do you think...Are we making progress? How difficult is this compared to the other problems you solve? Look forward to next steps. P.S. I used to use XL daily, but for several months now, if I try to open, computer tells me "no resources", I have to shut everything down, and actually, everything locks up and I have to soft boot, without the ability to even shut down XL. Coincidence? EPL
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Response Number 19
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Name: jabuck
Date: March 23, 2006 at 17:11:01 Pacific
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Reply: (edit)Lets try a removal tool that may work. Download aboutbuster from this link http://www.malwarebytes.org/AboutBuster.zip Then unzip all files from the zip folder to your desktop. If you need an unzipper you can download one at this link Camunzip Start Aboutbuster by double-clicking on the aboutbuster.exe icon and then click on the Update button to check for new updates. If any updates exist, please install them. Exit AboutBuster and reboot into safe mode. Once in safe mode double-click on the aboutbuster.exe icon again and click on the Begin Removal button. When it has finished scanning you will see a message stating that the Scan Completed and you should press OK. When the next information window opens press the Exit button. Then finally press the OK button again when it tells you a log has been saved. Run the scan one more time. While still in safe mode run HT again and remove these items: O1 - Hosts: 3466709097 auto.search.msn.com
O1 - Hosts: 3466709097 search.msn.com
O1 - Hosts: 3466709097 sitefinder.verisign.com
O1 - Hosts: 3466709097 sitefinder-idn.verisign.com
O1 - Hosts: 3466709097 www.your.com your.com
O1 - Hosts: 3466709097 com.org
O1 - Hosts: 3466690378 ad.doubleclick.net
O1 - Hosts: 3466690378 view.atdmt.com
O1 - Hosts: 3466690378 click.atdmt.com
O1 - Hosts: 3466690378 leader.linkexchange.com O4 - HKLM\..\Run: [Windows Shell Library Loader] checking shell32.dll /c /set Reboot into normal mode and try the text files again.
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Response Number 20
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Reply: (edit)I was getting excited about the new tool, but what ever is invading my system is definately winning. Did as told, ran aboutbuster 2X, rebooted, opened .txt files (actually 3 times), and same f98'er and company came up. Interesting - the WINOA386.MOD and MSHTA.EXE come up for each occurance of opening a txt file? Anyway, here's the new log. Logfile of HijackThis v1.99.1 Scan saved at 10:55:23 PM, on 3/23/06 Platform: Windows 98 SE (Win9x 4.10.2222A) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\SYSTEM\KERNEL32.DLL C:\WINDOWS\SYSTEM\MSGSRV32.EXE C:\WINDOWS\SYSTEM\MPREXE.EXE C:\WINDOWS\SYSTEM\SPOOL32.EXE C:\WINDOWS\SYSTEM\mmtask.tsk C:\WINDOWS\EXPLORER.EXE C:\PROGRAM FILES\MOUSEWARE\SYSTEM\EM_EXEC.EXE C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE C:\WINDOWS\SYSTEM\WINOA386.MOD C:\WINDOWS\SYSTEM\MSHTA.EXE C:\WINDOWS\SYSTEM\MSHTA.EXE C:\WINDOWS\SYSTEM\WINOA386.MOD C:\WINDOWS\SYSTEM\MSHTA.EXE C:\WINDOWS\SYSTEM\WINOA386.MOD C:\PROGRAM FILES\SYMPATICO\ACCESS MANAGER\APP\ENTERNET.EXE C:\WINDOWS\SYSTEM\MSHTA.EXE C:\WINDOWS\SYSTEM\WINOA386.MOD C:\ANTIVIRUS\HIJACKTHIS\HIJACKTHIS.EXE R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cashinterchange.com/solutions.asp O1 - Hosts: 3466709097 auto.search.msn.com O1 - Hosts: 3466709097 search.msn.com O1 - Hosts: 3466709097 sitefinder.verisign.com O1 - Hosts: 3466709097 sitefinder-idn.verisign.com O1 - Hosts: 3466709097 www.your.com your.com O1 - Hosts: 3466709097 com.org O1 - Hosts: 3466690378 ad.doubleclick.net O1 - Hosts: 3466690378 view.atdmt.com O1 - Hosts: 3466690378 click.atdmt.com O1 - Hosts: 3466690378 leader.linkexchange.com O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\ACROBAT\ACTIVEX\ACROIEHELPER.OCX O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRAM FILES\MOUSEWARE\SYSTEM\EM_EXEC.EXE O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE O4 - HKLM\..\Run: [Windows Shell Library Loader] checking shell32.dll /c /set O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_06\BIN\SSV.DLL O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_06\BIN\SSV.DLL O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw8fd.law8.hotmail.msn.com/activex/HMAtchmt.ocx O16 - DPF: {71CA4411-45EC-4608-B9D7-6D4B6A9D1BB4} (Attenza System Profiler) - http://service.dell.com/dell/SystemProfiler.cab O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://meetings.webex.com/client/v_mywebex-t20/webex/ieatgpc.cab O16 - DPF: {4F5E4276-C120-11D6-A1FD-00508B9D48EA} (dldisplay Class) - http://www.gamehouse.com/ghdlctl.cab O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 At 19 responses, I'm assuming this is one of the more challenging problems? EPL
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Response Number 21
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Name: jabuck
Date: March 24, 2006 at 14:31:45 Pacific
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Reply: (edit)It is getting interesting. It is a variant of coolwebsearch, maybe we can corner it up. Please download Dllcompare from this link http://downloads.subratam.org/DllCompare.exe Save it to the desktop and run it. Click "Run Locate.com" to scan for DLL files. When the scan is finished, click "Compare". Finally, when that is complete, click "Make a Log of What Was Found". Please post the entire contents of the logfile along with a new HT log.
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Response Number 22
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Name: jabuck
Date: March 24, 2006 at 15:09:37 Pacific
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Reply: (edit)Next download this Spysweeper 2 week free trial http://www.webroot.com/consumer/products/spysweeper/index.html?acode=af1&rc=4129&ac=spyll Click Download Now to download the program. Install it. Once the program is installed, it will open. It will prompt you to update to the latest definitions, click Yes. Once the definitions are installed, click Options on the left side. Click the Sweep Options tab. Under What to Sweep please put a check next to the following: Sweep Memory Sweep Registry Sweep Cookies Sweep All User Accounts Enable Direct Disk Sweeping Sweep Contents of Compressed Files Sweep for Rootkits Please UNCHECK Do not Sweep System Restore Folder. Click Sweep Now on the left side.
Click the Start button. When it's done scanning, click the Next button. Make sure everything has a check next to it, then click the Next button. It will remove all of the items found. Click Session Log in the upper right corner, copy everything in that window. Click the Summary tab and click Finish. Paste the contents of the session log you copied into your next reply.
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Response Number 23
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Reply: (edit)Hello Jabuck, Coolwebsearch sounds familiar! Here's the log of dllcompare, note that when I clicked "make a log file", our friend f98...dll came up (unlike HT). Also, I ran the program for my entire C: drive incl sub-directories, the default was c:\windows\system. Not sure if I should have done that, but I don't think it hurt. Here's the log file. * DLLCompare Log version() Files Found that Windows does not See or cannot Access *Not everything listed here means you are infected! ________________________________________________ C:\PROGRA~1\ACCESS~1\mspcx32.dll Fri Apr 23 1999 10:22:00p ...H. 53,248 52.00 K C:\PROGRA~1\ACCESS~1\HYPERT~1\hypertrm.dll Fri Apr 23 1999 10:22:00p ...H. 491,520 480.00 K C:\PROGRA~1\ACCESS~1\HYPERT~1\hticons.dll Fri Apr 23 1999 10:22:00p ...H. 40,960 40.00 K ________________________________________________ 3,365 items found: 3,364 files (3 H/S), 1 directory. Total of file sizes: 731,476,613 bytes 697.59 M --------------------End log--------------------- Here's HT: Logfile of HijackThis v1.99.1 Scan saved at 10:31:02 AM, on 3/25/06 Platform: Windows 98 SE (Win9x 4.10.2222A) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\SYSTEM\KERNEL32.DLL C:\WINDOWS\SYSTEM\MSGSRV32.EXE C:\WINDOWS\SYSTEM\SPOOL32.EXE C:\WINDOWS\SYSTEM\MPREXE.EXE C:\WINDOWS\SYSTEM\mmtask.tsk C:\WINDOWS\EXPLORER.EXE C:\PROGRAM FILES\MOUSEWARE\SYSTEM\EM_EXEC.EXE C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE C:\PROGRAM FILES\SYMPATICO\ACCESS MANAGER\APP\ENTERNET.EXE C:\WINDOWS\SYSTEM\DDHELP.EXE C:\WINDOWS\SYSTEM\MSHTA.EXE C:\WINDOWS\SYSTEM\WINOA386.MOD C:\ANTIVIRUS\HIJACKTHIS\HIJACKTHIS.EXE R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cashinterchange.com/solutions.asp O1 - Hosts: 3466709097 auto.search.msn.com O1 - Hosts: 3466709097 search.msn.com O1 - Hosts: 3466709097 sitefinder.verisign.com O1 - Hosts: 3466709097 sitefinder-idn.verisign.com O1 - Hosts: 3466709097 www.your.com your.com O1 - Hosts: 3466709097 com.org O1 - Hosts: 3466690378 ad.doubleclick.net O1 - Hosts: 3466690378 view.atdmt.com O1 - Hosts: 3466690378 click.atdmt.com O1 - Hosts: 3466690378 leader.linkexchange.com O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\ACROBAT\ACTIVEX\ACROIEHELPER.OCX O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRAM FILES\MOUSEWARE\SYSTEM\EM_EXEC.EXE O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE O4 - HKLM\..\Run: [Windows Shell Library Loader] checking shell32.dll /c /set O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_06\BIN\SSV.DLL O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_06\BIN\SSV.DLL O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw8fd.law8.hotmail.msn.com/activex/HMAtchmt.ocx O16 - DPF: {71CA4411-45EC-4608-B9D7-6D4B6A9D1BB4} (Attenza System Profiler) - http://service.dell.com/dell/SystemProfiler.cab O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://meetings.webex.com/client/v_mywebex-t20/webex/ieatgpc.cab O16 - DPF: {4F5E4276-C120-11D6-A1FD-00508B9D48EA} (dldisplay Class) - http://www.gamehouse.com/ghdlctl.cab O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 Will run spysweeper and re-post. Thx. EPL
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Response Number 24
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Name: jabuck
Date: March 25, 2006 at 09:08:57 Pacific
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Reply: (edit)The dllCompare post was clean. Try this startpage removal tool, but please run spysweeper first as it may kill the bad files. Please go to this link http://www.derbilk.de/404.html and download SpSeHjfix109.zip, and save it to your desktop. Create a new folder called SpSeFix, and extract the files to this new folder. Double click the SpSeHFix icon and then follow instructions given in the window. Once the scan is done, and the machine has rebooted, please post a new HJT log, along with the log created by the tool, which will be located in the folder.
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Response Number 25
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Reply: (edit)This is a long one! Maybe that's good, maybe that's bad. Also, during the middle of the scan, I had my internet connection open, and some other adware pop-up virus showed up, a webpage called www.webpage-eliminator... Should I have run the scan with internnet "closed"? ******** 10:56 AM: | Start of Session, Saturday, March 25, 2006 | 10:56 AM: Spy Sweeper started 10:56 AM: Sweep initiated using definitions version 641 10:56 AM: Starting Memory Sweep 11:00 AM: Memory Sweep Complete, Elapsed Time: 00:03:41 11:00 AM: Starting Registry Sweep 11:00 AM: Found Adware: coolwebsearch (cws) 11:00 AM: HKLM\software\microsoft\windows\currentversion\run\ || windows shell library loader (ID = 112467) 11:00 AM: Found Adware: iemozg 11:00 AM: HKCR\typelib\{ce7c3ce2-4b15-11d1-0bed-709549c10000}\ (9 subtraces) (ID = 128106) 11:00 AM: HKLM\software\classes\typelib\{ce7c3ce2-4b15-11d1-0bed-709549c10000}\ (9 subtraces) (ID = 128107) 11:00 AM: Found Adware: metadirect 11:00 AM: HKLM\software\microsoft\windows\currentversion\uninstall\keywords\ (2 subtraces) (ID = 135003) 11:01 AM: Found Adware: ilookup 11:01 AM: HKU\.DEFAULT\software\share_docs\ (60 subtraces) (ID = 128458) 11:01 AM: Registry Sweep Complete, Elapsed Time:00:01:11 11:01 AM: Starting Cookie Sweep 11:01 AM: Found Spy Cookie: sympaticoca cookie 11:01 AM: default@service.sympatico[1].txt (ID = 3484) 11:01 AM: Found Spy Cookie: belnk cookie 11:01 AM: default@belnk[1].txt (ID = 2292) 11:01 AM: default@dist.belnk[2].txt (ID = 2293) 11:01 AM: Found Spy Cookie: banner cookie 11:01 AM: default@banner[1].txt (ID = 2276) 11:01 AM: Found Spy Cookie: ru4 cookie 11:01 AM: default@edge.ru4[2].txt (ID = 3269) 11:01 AM: Found Spy Cookie: adrevolver cookie 11:01 AM: default@adrevolver[2].txt (ID = 2088) 11:01 AM: Found Spy Cookie: casalemedia cookie 11:01 AM: default@casalemedia[1].txt (ID = 2354) 11:01 AM: default@sympatico[2].txt (ID = 3483) 11:01 AM: Found Spy Cookie: realmedia cookie 11:01 AM: default@realmedia[2].txt (ID = 3235) 11:01 AM: Found Spy Cookie: addynamix cookie 11:01 AM: default@ads.addynamix[2].txt (ID = 2062) 11:01 AM: Found Spy Cookie: advertising cookie 11:01 AM: default@advertising[1].txt (ID = 2175) 11:01 AM: Found Spy Cookie: falkag cookie 11:01 AM: default@as-us.falkag[2].txt (ID = 2650) 11:01 AM: Found Spy Cookie: 247realmedia cookie 11:01 AM: default@247realmedia[1].txt (ID = 1953) 11:01 AM: Found Spy Cookie: burstbeacon cookie 11:01 AM: default@www.burstbeacon[2].txt (ID = 2335) 11:01 AM: Found Spy Cookie: atwola cookie 11:01 AM: default@atwola[1].txt (ID = 2255) 11:01 AM: Found Spy Cookie: server.iad.liveperson cookie 11:01 AM: default@server.iad.liveperson[2].txt (ID = 3341) 11:01 AM: Found Spy Cookie: servedby advertising cookie 11:01 AM: default@servedby.advertising[1].txt (ID = 3335) 11:01 AM: Found Spy Cookie: 2o7.net cookie 11:01 AM: default@2o7[1].txt (ID = 1957) 11:01 AM: Found Spy Cookie: questionmarket cookie 11:01 AM: default@questionmarket[1].txt (ID = 3217) 11:01 AM: Found Spy Cookie: web-stat cookie 11:01 AM: default@server3.web-stat[2].txt (ID = 3649) 11:01 AM: Found Spy Cookie: fastclick cookie 11:01 AM: default@fastclick[1].txt (ID = 2651) 11:01 AM: Found Spy Cookie: burstnet cookie 11:01 AM: default@burstnet[2].txt (ID = 2336) 11:01 AM: Found Spy Cookie: tacoda cookie 11:01 AM: default@tacoda[1].txt (ID = 6444) 11:01 AM: Found Spy Cookie: tribalfusion cookie 11:01 AM: default@tribalfusion[1].txt (ID = 3589) 11:01 AM: default@tribalfusion[2].txt (ID = 3589) 11:01 AM: Found Spy Cookie: atlas dmt cookie 11:01 AM: default@atdmt[2].txt (ID = 2253) 11:01 AM: default@advertising[2].txt (ID = 2175) 11:01 AM: Found Spy Cookie: bluestreak cookie 11:01 AM: default@bluestreak[1].txt (ID = 2314) 11:01 AM: Found Spy Cookie: linksynergy cookie 11:01 AM: default@linksynergy[1].txt (ID = 2926) 11:01 AM: Found Spy Cookie: overture cookie 11:01 AM: default@perf.overture[1].txt (ID = 3106) 11:01 AM: default@chumtv.122.2o7[1].txt (ID = 1958) 11:01 AM: default@as-us.falkag[1].txt (ID = 2650) 11:01 AM: Found Spy Cookie: onestat.com cookie 11:01 AM: default@stat.onestat[2].txt (ID = 3098) 11:01 AM: Cookie Sweep Complete, Elapsed Time: 00:00:04 11:01 AM: Starting File Sweep 11:02 AM: Warning: Failed to open file "c:\windows\win386.swp". The process cannot access the file because it is being used by another process 11:03 AM: color.css (ID = 54527) 11:03 AM: system.sam (ID = 54527) 11:03 AM: Found Adware: sicro dialer 11:03 AM: switchagreement.txt (ID = 76024) 11:03 AM: defcolors.txt (ID = 54527) 11:10 AM: Found Adware: cws-aboutblank 11:10 AM: gmg.dll (ID = 55368) 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5622-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5623-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5624-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5625-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5626-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5627-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5628-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5629-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac562a-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac562b-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac562c-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac562d-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac562e-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac562f-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5630-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5631-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5632-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5633-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5634-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5635-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5636-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5637-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5638-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5639-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac563a-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac563b-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac563c-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac563d-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac563e-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac563f-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5640-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5641-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5642-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5643-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5644-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5645-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5646-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5647-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5648-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5649-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac564a-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac564b-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac564c-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac564d-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac564e-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac564f-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5650-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5651-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5652-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5653-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5654-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5655-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5656-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5657-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5658-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5659-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac565a-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac565b-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac565c-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac565d-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac565e-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac565f-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5660-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5661-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5662-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5663-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5664-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5665-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5666-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5667-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5668-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5669-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac566a-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac566b-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac566c-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac566d-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac566e-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac566f-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5670-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5671-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5672-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5673-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5674-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5675-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5676-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5677-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5678-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac5679-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac567a-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac567b-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac567c-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac567d-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\windows\application data\webroot\spy sweeper\temp\sscsc5ac567e-bbed-11da-8939-0080c6ea8772.tmp". The process cannot access the file because it is being used by another process 11:15 AM: Warning: Failed to open file "c:\
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