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online scans dont work????

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Name: computer novice 2
Date: October 13, 2004 at 23:04:40 Pacific
OS: win xp
CPU/Ram: 1.3 ghzs 256mb ram
Comment:

Ok , it seems to be that I have troubles running online virus scans like Symantec , Panda Active

With Symantec is says that active x controls and scripting are not enabled , I enable them or put the security level on medium but this still does not fix the problem.

With Panda Active , it never finishes installing.

I have spybot search and destory , spyware blaster and adaware (old version) and pc-cillin 2002 , all are updated.

Any idea as to why this may be happening???



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Response Number 1
Name: Swinny1710
Date: October 14, 2004 at 11:09:12 Pacific
Reply:

Basic question....what browser are you using? Most online scanners have problems with browsers other than IE, and I believe Netscape.
Cheers!


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Response Number 2
Name: computer novice 2
Date: October 14, 2004 at 20:10:42 Pacific
Reply:

im using IE...


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Response Number 3
Name: DublA
Date: October 19, 2004 at 15:00:23 Pacific
Reply:

Have you tried HouseCall? http://housecall.trendmicro.com

It may take a while to load but it does a good scan.Check firewall, your onboard A/V, etc???


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Response Number 4
Name: davesumner
Date: November 27, 2004 at 14:22:53 Pacific
Reply:

Your not alone. I'm an IT Tech and I use online scans all the time. Symantec if it works doesn't always find the problems. Panda's scanner only installs occaisonally but when it does it doesn't always start.

House call seems pretty good but that won't always work. The only one that always works in Bitdefender.

Hope this helps

DaveS



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