Nothing works after windows automatic update

April 21, 2010 at 12:03:53
Specs: Windows xp home sp3
Hi I just restarted following an windows automatic
update however upon restarting it appears I can't do
anything and no software is functioning correctly

initially there is no sound when windows is starting and
further investigation reveals sound card not present
then the first warning is windows defender fails to
initialize please restart ( this does not fix it)

I cannot connect to Internet via chrome firefox or ie I
cannot start mcafee I cannot copy and paste and I
cannot access system restore in normal or safe

I can get into safe however I don't know what to do
while I'm in there

Any help would be gratefully recieved I have to post by
iPhone at the moment

cheers for looking

will


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#1
April 21, 2010 at 13:23:40
tap f8 on startup and choose safe mode. In safe mode do a system restore back to before the update.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#2
April 21, 2010 at 13:50:50
Hi thanks for response I have tried that already but no joy I get the same error when trying to restor in normal mode wich is unable to start system restore

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#3
April 21, 2010 at 14:01:04
get into safe mode and then check add/remove programs and make sure it is checked to show all updates.

There you will see the latest updates, just uninstall the latest ones and see if that helps cure your problem

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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