not genuin windows,build 6002

June 5, 2011 at 10:37:06
Specs: Windows Vista
not genuine windows. build 6002 .Compaq F 700. 3 yrs. old. first time this happened was a week ago. Installed sp2 yesterday thinking it would fix it but no. When I start, it asks for a new product key. It offers to sell me one but I press the contact HP option which does link me to HP, I think. When I go to Microsoft support and click on security essetials, I get the same message. Is this some kind of conspiracy. I bought it brand new at Best Buy. Its never been out of my sight or serviced. Could it be a virus? The backround on the desktop is now black on the standard user.

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June 5, 2011 at 10:49:08
certainly possible, taking a look, don't buy or give personal information till you check for sure.


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June 5, 2011 at 11:03:16
So you say windows vista was pre-installed.
When you go to activate windows online, use the option to call microsoft. that will produce a number to call. Talk to them and tell them your problem and they will let you know if windows is authentic.

Another thing you may want to do is run some malware checks.
Fix all it finds
Trojan Remover
Hitman Pro
Fix all they find

Some HELP in posting on plus free progs and instructions Cheers

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