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norton probs(live update+website)

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Name: SkaCatt
Date: August 16, 2005 at 22:43:39 Pacific
OS: Win XP
CPU/Ram: AMD 1ghz, 384Mb Ram
Comment:

Heya, I have a problem with Norton Internet Security 2005. I cannot run live update, it says that it is unable to connect to the host. Also I cannot access any Symantec websites.

I have check the host file and there is nothing relevant in there.

Please help, one stumped PCer.
~Jess.



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Response Number 1
Name: johnr
Date: August 16, 2005 at 23:30:30 Pacific
Reply:

If you can access other web sites then there are a couple of viruses which target AV update sites & associated files. Have you run a virus check?, can you access one of the on-line AV sites?, do you have access to another machine to download the Intelligent Updater from Norton's site? If it's possible your best option is to remove the drive & scan it with another machine.

"I know that I'm mad - I've always been mad..."


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