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Norton problem

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Name: Teri
Date: November 6, 2002 at 09:53:14 Pacific
OS: windows 2000
CPU/Ram: 128
Comment:

Hi,

I have this problem with Norton Antivirus. I recently had the klez virus and I ran the removal tool and it is no longer on my system. I then tried to install Norton Antivirus but it wouldn't let me run liveupdate. For some reason it keeps telling me that liveupdate is running in the background and I should wait until it is finished. It doesn't matter how long I wait, I am unable to run live update. Is there a way to solve it? I tried looking on their website to contact them, but I just keep running in circles. Does anyone have any ideas what's wrong?? Thanks in advance! :)



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Response Number 1
Name: capt
Date: November 6, 2002 at 09:59:39 Pacific
Reply:

Go to the control panel>add/remove programs and uninstall live update. Then go to the Symantec website and download and install liveupdate 1.8. It might have been damaged by the KLEZ, or your live update version is not 1.8. Take care and all the best!


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Response Number 2
Name: DW
Date: November 6, 2002 at 11:02:30 Pacific

Response Number 3
Name: jose
Date: November 6, 2002 at 13:20:54 Pacific
Reply:

I have windows 2000 server with IIs version 5.5 installed on compaq proliant.
Itīs stay blinking on the aplication bar and run command line CMD.exe look, the procesor stay full working because this command stay active. I scan wiht norton corporate and none virus. HELP


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