Trisha98... It's not that Norton Antivirus is a bad product, it's just bundled with some other Norton programs that are not very good... We support a LOT of computers running various versions of Norton Antivirus...they are not perfect, but then NO antivirus product is...BUT on the down side, most Norton products are "resource hogs", and sometimes tends to slow your computer down... Norton's Internet Security is probably the, or one of the lowest rated firewalls available... Sometimes removing any of the Norton products can be a real problem if you are haveing problems...sometimes when you cannot do an "uninstall" you need to delete the folders then delete all the stuff in the registry...and if you don't know what you are doing in the registry, stay out... Norton has several removal tools when you are having problems, but none of those removal tools will remove everyting associated with any particular Norton program... Bad sectors is not the problem...but for some reason, you got a bad install...it seems to happen with Norton products every now and then...try the rnav.exe from Norton and see if it gets it out... I have no problem staying with Norton Antivirus...and getting a copy of Norton Antivirus 2003, which will unintall the OLD antivirus before it will install the new 2003 usually works... Then I suggest you get one of the firewalls that Murve talks about...they are all good... And I would STAY AWAY from Norton Internet Security and Norton Firewall products...those 2 are "substandard"... Hope this helps Steve

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hi trisha, nod32 is easy to update, but you may find it a bit more expensive than norton, so if you are looking for a good sound anti-virus that's free try AVG. it has gotten good reviews, as for your motherboard, you may need to flash (update your bios), you should check with the manufacturer of your motherboard to see if there are any updates or any info on problems with that particular mb. possibly someone in this forum will shed some light concerning this issue. hope this helps, murve

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Steve and Murve, thanks for all your help and suggestions. I've downloaded Sygate and am running it even though I'm completely clueless as to what on earth its doing...but I will teach myself as it gives loads of info.. :-) Regarding the Nortons probelms, I tried running Rnav and that didn't help. Have installed and uninstalled countless times.It still says update list corrupt when i run updates :-( Bearing in mind I have internet security 2001 would buying the nortons antivirus 2003 update work? Will it just update the antivirus "part" of my software or should I just try and install the antivirus part on its own first from my CD (which looks possible) and then update with 2003 Antivirus? hope that makes sense!! thanks! Trisha

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Hi again, (later on the same day) Just reinstalled the "Nortons antivirus 2001" part of my software and it ran updates ok. It says its fully updated now which is brill. The only thing that puzzles me is I'm only sposed to have 6 days left on my subscription and yet I have 357 according to the program. Guess I've been given a free gift? Thanks again. Oh and one more thing; Murve, do you block windows/system/RPCSS.exe using your firewall on your computer? I've been reading up on the program and it sounds a bit dubious. Happy weekend :-) Trisha

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hi trish, if i'm not mistaken, RPCSS.exe , is a file used by symantec in their pcanywhere software, and or microsoft for their messenger or networking software, to report back (broadcast) to their respective websites. i would rename that file, and not delete it. call it rpcss.bak if you wish. that will stop it from broadcasting. hope this helps, murve

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