Norton can't delete ibm00001.dll

Original Message

Name: SallyDouthwaite
Date: July 9, 2007 at 06:46:31 Pacific
Subject: Norton can't delete ibm00001.dll
OS: Windows XP Professional
CPU/Ram: Intel Celeron
Model/Manufacturer: Fujitsu Siemens

Comment:

I've recently scanned my laptop for viruses using Norton Internet Security and it finds Trojan.Anserin threat and the filename is ibm00001.dll. It finds it however it cannot delete it, i'm wondering if anyone can help me as to how i can get rid of it as it's making my internet freeze up and i have to reboot every 5 minutes when i'm on the internet. Thanks.

Report Offensive Message For Removal

Response Number 1

Name: Jennifer SUMN
Date: July 9, 2007 at 06:55:56 Pacific
Subject: Norton can't delete ibm00001.dll

Reply: (edit)

Disable System Restore and boot to Safe Mode. Then, run a scan and try and delete the file.
Life is more painless for those who are brainless.

Report Offensive Follow Up For Removal

Response Number 2

Name: SallyDouthwaite
Date: July 9, 2007 at 07:13:07 Pacific
Subject: Norton can't delete ibm00001.dll

Reply: (edit)

how would running in safe mode enable me to delete the file?

Report Offensive Follow Up For Removal

Response Number 3

Name: seawatch
Date: July 9, 2007 at 12:25:10 Pacific
Subject: Norton can't delete ibm00001.dll

Reply: (edit)

Because the Safe Mode only loads the absolute minimum in Windows drivers and sometimes virii and trojans attach themselves to Windows functions.
In the Safe Mode you can quite often get rid of problems that you can't in the regular Windows mode.
That being said, download the Virtumonde removal tool on this page. http://www.f-secure.com/sw-desc/vir... virus you have often disables the ability of regular antivirus software to kill it off.
Sometimes I think I understand everything, then I regain consciousness

Report Offensive Follow Up For Removal

Response Number 4

Name: Derek
Date: July 9, 2007 at 14:59:22 Pacific
Subject: Norton can't delete ibm00001.dll

Reply: (edit)

A removal tool (see #3) is always the best thing to try first but if this fails and you can't hook out the file in Safe Mode then try the freebie program "Move on Boot".
DerekW

Report Offensive Follow Up For Removal


Can't DELETE Virus: trojan.vundo can't delete virus in iexplore.exe can't delete folder Can't delete exe file infected with Can't delete W32KLEZH@mm infected email	Mirc that I can't delete??? HELP can't delete dialer file Can't Delete Folder can't delete a file from kazaa..... Can't get rid of Trojan