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norton AV 2004

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Name: curriejosh
Date: June 15, 2004 at 14:19:30 Pacific
OS: windows xp
CPU/Ram: -----------
Comment:

Wel....
When nortona attempts to do anything it just says "norton has encountered an internal program errore please un-niostall and install"
ive done this a least 5 times now
but it still says it
any one help me?



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Response Number 1
Name: capt
Date: June 15, 2004 at 14:40:41 Pacific
Reply:

What you describe usually happens when you have had a previous version of NAV installed. If this is indeed the case, get Symantec's removal tool rnav2003.exe and use it to remove the previous version entries in your registry and system. HTH


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Response Number 2
Name: curriejosh
Date: June 16, 2004 at 09:31:30 Pacific
Reply:

thanks alot


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