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Norton AntiVirus Remote Help

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Name: mullinsnc
Date: October 11, 2008 at 09:56:06 Pacific
OS: Vista
CPU/Ram: gateway
Product: Mike M.
Comment:

I just had Norton Help/Support log into my machine remotely to fix a Norton Anti-virus 2008 installation probem. Problem was fixed while I monitored the computer. Should I be concerned about them installing hidden software such as keyloggers etc.?



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Response Number 1
Name: Jennifer SUMN
Date: October 11, 2008 at 15:25:19 Pacific
Reply:

No, you shouldn't.

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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