Ok this is the second computer I have seen this problem on. I get a nortons antivirus popup saying the computer has such and such a virus and gives the name and location. When I close this out and run a manual antivirus scan it shows no viruses. I believe this is a bogus popup that is supposed to look real comming from the internet. I havent done much reading lately on the net so if this has been addressed I havent seen it. Anyone know of this or seen this? Thanks. God made men and then rested, God made women and noone rested since..

exactly that's why norton sux... norton skips over some viruses sometime which it detects and can't delete itself...

(nav is working fine) after you see the popup. click on reports,then click on activity log. usually it will say the virus etc. was deleted. it may also have been sent to the quarantine folder in nav. you can delete it from within nav. if you were surfing the net or had incoming mail the file was deleted automatically. occasionally I have had a file in the restore folder that was infected ,and then had to empty the restore folder by disabling - rebooting then enabling restore.

Not the case, Each time now it has said it cannot fix the problem. But when you do a scan it shows no viruses. I dont believe its from nortons at all but from the internet made to look like nortons. God made men and then rested, God made women and noone rested since..

told u man norton bypasses watever viruses which it can't fix in the first time and put it somewhere perhaps as www said. if u dun believe simply install another anti-virus software like Kaspersky and run a full scan to c if those viruses show up.

Under the NAV configuration options it will say what it does in case it can't clean an infected file: Usually this is to hash the code and filename so the virus can't launch. This is called, "Quarantine". Subsequent scans won't detect this as a virus because it's safely quarrantined. Click on "view" in the NAV window and look at your Quarantine folder. You can almost always safely delete any file you find there. You can change NAV's settings to permanently delete infected files it can't repair instead of quarrantining them. There is a *remote* chance you might lose something useful doing this.