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No Safe Mode, No Hijackthis
Name: Airbatic Date: May 27, 2008 at 17:52:48 Pacific OS: Windows XP SP3 CPU/Ram: T7300 / 1GB Product: D630
Comment:
Hello everyone. I would appreciate some help diagnosing the following problem.
I am unable to run Hijackthis because it says its not a valid WIN32 Application. This message comes up when I try to open the program. Some of the other symptoms are:
-Unable to start in safe mode. Blue screen comes up and computer restarts very fast. -Unable to click setting to view Hidden File -Unable to install AV programs because WIN32 message pops up and says its not a valid WIN32 application. -Sound card no longer works. -Internet Explorer EXTREMELY slow.
Name: guapo Date: May 27, 2008 at 18:25:54 Pacific
Reply:
What about a restore point?
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Response Number 2
Name: Airbatic Date: May 27, 2008 at 20:24:13 Pacific
Reply:
Just tried and after restarting computer, it gives an error and says that it was unable to restore to previous setting. I might just have to wipe the whole thing and start from scratch. But I want to save my documents first, and I dont want to take the virus with me. Thanks
Airbatic
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Response Number 3
Name: guapo Date: May 27, 2008 at 20:45:42 Pacific
Reply:
I use an external USB HD enclosure for data recovery. You remove the drive and connect it to another PC. They cost about $40 and are well worth the money.
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Response Number 4
Name: XpUser4Real Date: May 28, 2008 at 16:19:25 Pacific
Reply:
did u by chance have norton installed before? If so, go to the norton website and use their uninstaller to remove the leftover norton stuff.
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