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Subject: No internet and constant hourglass

Original Message
Name: doomhammerr
Date: March 27, 2008 at 15:39:46 Pacific
Subject: No internet and constant hourglass
OS: xp
CPU/Ram: 4/256
Model/Manufacturer: gateway (to viruses)
Comment:
Alright, I helped a friend out and volunteered to clean out his computer and make it just have microsoft word. I had no problems at first, ran virus scans, cleaning, and spyware scans etc... but to no surprise, it was a virus fest, so i cleaned MOST of it. Except ive got a few pesky problems left, the internet using IE or MOZILLA will not connect, theres a clear internet connection so its not that, i think something is messing with it, and also, ive got constant hourglass flickering next to the cursor, also i believed caused by something pesky, AND the cpu is at 100% but its not that slow, how can i get rid of these if the virus programs and such wont fix them? Ive got a hijackthis report ready if you need it.

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Response Number 1
Name: Adii
Date: March 27, 2008 at 21:33:22 Pacific
Subject: No internet and constant hourglass
Reply: (edit)
Hi,
Yes sometime there is little ifections behind after running scanning. Coz its not poossible for any antivirus or antispyware to detect 100% infection.
So it can also be checked by Hijackthis Log.

So plz post your Hijackthis Log for further check.


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Response Number 2
Name: doomhammerr
Date: March 28, 2008 at 15:21:24 Pacific
Subject: No internet and constant hourglass
Reply: (edit)
Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 5:37:58 PM, on 3/27/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
F:\HiJackThis_v2.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.epix.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by epix®
R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\System32\msanton.exe
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: (no name) - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - (no file)
O2 - BHO: (no name) - {875A1348-7674-42aa-ADAC-B4F36A004A2D} - (no file)
O2 - BHO: (no name) - {B3F60930-3B0B-4749-B9B5-9A8F3FB9B409} - C:\WINDOWS\System32\dssen.dll
O2 - BHO: (no name) - {D27987B8-7244-4DE0-AE10-39B826B492F1} - (no file)
O2 - BHO: (no name) - {DABCE839-3831-3818-AF3A-3837BCD324D2} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - (no file)
O4 - HKLM\..\Run: [DeskAccelerator] "C:\Program Files\PC Accelerator 2007\deskxl.exe"
O4 - HKLM\..\Run: [PCPerf] "C:\Program Files\PC Accelerator 2007\pcperf.exe"
O4 - HKUS\S-1-5-18\..\Run: [IESet] IExplorer.dll .dbt (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [froody] C:\WINDOWS\System32\timoty.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [IESet] IExplorer.dll .dbt (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe (file missing)
O10 - Broken Internet access because of LSP provider 'winsock2.dll' missing
O16 - DPF: {8A0DCBDB-6E20-489C-9041-C1E8A0352E75} - http://awbeta.net-nucleus.com/FIX/W...
O16 - DPF: {DECEAAA2-370A-49BB-9362-68C3A58DDC62} - http://static.zangocash.com/cab/Zan...
O20 - AppInit_DLLs: C:\WINDOWS\System32\skuns.dat
O20 - Winlogon Notify: bnreg - C:\Documents and Settings\All Users\Documents\Settings\bn.dll
O20 - Winlogon Notify: WLCtrl32 - C:\WINDOWS\SYSTEM32\WLCtrl32.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: dllmgr64 - Unknown owner - C:\WINDOWS\dllmgr64.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Microsoft Internet Services - Unknown owner - C:\WINDOWS\System32\_svchost.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NT login service (ntlogin32) - Unknown owner - C:\WINDOWS\System32\libsys32.exe (file missing)
O23 - Service: PC Tools AntiVirus Engine (PCTAVSvc) - Unknown owner - C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe (file missing)
O23 - Service: PrismXL - Lanovation - C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
O23 - Service: sysmgr64 - Unknown owner - C:\WINDOWS\sysmgr64.exe (file missing)
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 5331 bytes


Report Offensive Follow Up For Removal

Response Number 3
Name: Adii
Date: March 28, 2008 at 21:20:45 Pacific
Subject: No internet and constant hourglass
Reply: (edit)
Disable your all AntiVirus and Antispyware softwares to Clean your computer properly!

We will use following two free tools to clean your pc.

First:

Please download Malwarebytes' Anti-Malware to your desktop. This is an Free Antimalware Application tool.

Download link: http://www.malwarebytes.org/mbam/pr...

>DoubleClick mbam-setup.exe and follow the prompts to install MBA-M.
>Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
>If an update is found, it will download and install the latest database updates.
>Once the program has loaded, select Perform full scan, then click Scan.
>When the scan is complete, click OK, then Show Results to view the results.
>Be sure that everything is checked, and click Remove Selected.
>When MBAM finishes, Notepad will open with the log. Please save it where you can find it easily. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt

Post its Log in your next reply.


THEN:

Download SmitfraudFix.exe from here and save it to your desktop:


Download link: http://siri.urz.free.fr/Fix/Smitfra...


You can also read this for its Tutorial how to us SmitraudFix: http://siri.geekstogo.com/Smitfraud...


>Restart your computer. Before the Windows loading screen appears, keep pressing F8 until you see the boot menu. Select Safe Mode.
>Double-click SmitfraudFix.exe
>Select 2 and press Enter to clean your system by deleting infected files.
>You will be prompted: Do you want to clean the registry ? Answer Y (yes) and press Enter in order to remove the hijacked Desktop background and clean registry keys associated with the infection.
>SmitFraudFix will then check if wininet.dll is infected. You may be prompted to replace the infected file (if found): Replace infected file ? Answer Y (yes) and press Enter to restore a clean file.
>You may have to restart your computer in order to finish the spyware removal process. You can find a report on spyware removal at the root of the system drive. Usually it will be located at C:\rapport.txt.


After runing above tools, Scan your pc with Hijackthis and Post Fresh Hijackthis Log along with Malwarebytes Antimalware and SmitfraudFix Logs in your next reply.

*Do Safe Computing*


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Response Number 4
Name: doomhammerr
Date: March 29, 2008 at 08:15:31 Pacific
Subject: No internet and constant hourglass
Reply: (edit)
SmitFraudFix v2.309

Scan done at 10:05:50.64, Sat 03/29/2008
Run from C:\Documents and Settings\Lucent\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts


»»»»»»»»»»»»»»»»»»»»»»»» VACFix

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.


»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

C:\WINDOWS\Tasks\At?.job Deleted
C:\WINDOWS\Tasks\At??.job Deleted

»»»»»»»»»»»»»»»»»»»»»»»» IEDFix

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» DNS

»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 10:13:11 AM, on 3/29/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\PC Accelerator 2007\pcperf.exe
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
F:\HiJackThis_v2.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by epix®
R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\System32\msanton.exe
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: (no name) - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - (no file)
O2 - BHO: (no name) - {B3F60930-3B0B-4749-B9B5-9A8F3FB9B409} - C:\WINDOWS\System32\dssen.dll
O2 - BHO: (no name) - {DABCE839-3831-3818-AF3A-3837BCD324D2} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - (no file)
O4 - HKLM\..\Run: [DeskAccelerator] "C:\Program Files\PC Accelerator 2007\deskxl.exe"
O4 - HKLM\..\Run: [PCPerf] "C:\Program Files\PC Accelerator 2007\pcperf.exe"
O4 - HKUS\S-1-5-18\..\Run: [IESet] IExplorer.dll .dbt (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [froody] C:\WINDOWS\System32\timoty.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [IESet] IExplorer.dll .dbt (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe (file missing)
O10 - Broken Internet access because of LSP provider 'winsock2.dll' missing
O20 - Winlogon Notify: bnreg - C:\Documents and Settings\All Users\Documents\Settings\bn.dll
O20 - Winlogon Notify: WLCtrl32 - C:\WINDOWS\SYSTEM32\WLCtrl32.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: dllmgr64 - Unknown owner - C:\WINDOWS\dllmgr64.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Microsoft Internet Services - Unknown owner - C:\WINDOWS\System32\_svchost.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NT login service (ntlogin32) - Unknown owner - C:\WINDOWS\System32\libsys32.exe (file missing)
O23 - Service: PC Tools AntiVirus Engine (PCTAVSvc) - Unknown owner - C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe (file missing)
O23 - Service: PrismXL - Lanovation - C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
O23 - Service: sysmgr64 - Unknown owner - C:\WINDOWS\sysmgr64.exe (file missing)
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 4162 bytes

Malwarebyes' log file got screwed up and associated with microsoft word and wouldnt open, so ill reinstall that. Not that im going to do this, but techincally, if i ahd a copy of xp, could i load it and use the product key from the side of the computer? thanks so much in advance, and ill still continue with this



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Response Number 5
Name: Adii
Date: March 30, 2008 at 22:44:54 Pacific
Subject: No internet and constant hourglass
Reply: (edit)
Your layered service provider (LSP) chain is broken thats why you are not accessing the internet.

Download LSPFix and run it.

http://www.cexx.org/LSPFix.exe

Make sure you click the "I know what I'm doing" button. Select winsock2.dll and using the right-pointing 'arrows' and move all instances of winsock2.dll it mentions to the Remove (RHS) side but leave everything else (it might already be over there when you open LSPFix). Click the 'Finished' button.

Then:

Please run HijackThis again! and click "Scan." Place checks next to the following entries:


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by epix®
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\System32\msanton.exe
O2 - BHO: (no name) - {B3F60930-3B0B-4749-B9B5-9A8F3FB9B409} - C:\WINDOWS\System32\dssen.dll
O2 - BHO: (no name) - {DABCE839-3831-3818-AF3A-3837BCD324D2} - (no file)
O4 - HKUS\S-1-5-18\..\Run: [IESet] IExplorer.dll .dbt (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [froody] C:\WINDOWS\System32\timoty.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [IESet] IExplorer.dll .dbt (User 'Default user')
O10 - Broken Internet access because of LSP provider 'winsock2.dll' missing
O20 - Winlogon Notify: bnreg - C:\Documents and Settings\All Users\Documents\Settings\bn.dll
O20 - Winlogon Notify: WLCtrl32 - C:\WINDOWS\SYSTEM32\WLCtrl32.dll
O23 - Service: dllmgr64 - Unknown owner - C:\WINDOWS\dllmgr64.exe (file missing)
O23 - Service: Microsoft Internet Services - Unknown owner - C:\WINDOWS\System32\_svchost.exe (file missing)
O23 - Service: NT login service (ntlogin32) - Unknown owner - C:\WINDOWS\System32\libsys32.exe (file missing)
O23 - Service: sysmgr64 - Unknown owner - C:\WINDOWS\sysmgr64.exe (file missing)


Close all browsers and other windows except for HijackThis!, and click "Fix checked".


After doing above Post fresh Hijackthis Log.

*Do Safe Computing*


Report Offensive Follow Up For Removal

Response Number 6
Name: doomhammerr
Date: April 2, 2008 at 15:55:11 Pacific
Subject: No internet and constant hourglass
Reply: (edit)
ADIIS, YOUR A MIRACLE WORKER!, anyway heres the updated log

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 5:55:01 PM, on 4/2/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\TEMP\BN3.tmp
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\TEMP\bnEABF.tmp
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
F:\HiJackThis_v2.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\System32\ntos.exe,
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: (no name) - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - (no file)
O2 - BHO: (no name) - {B3F60930-3B0B-4749-B9B5-9A8F3FB9B409} - C:\WINDOWS\System32\dssen.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - (no file)
O4 - HKLM\..\Run: [DeskAccelerator] "C:\Program Files\PC Accelerator 2007\deskxl.exe"
O4 - HKLM\..\Run: [PCPerf] "C:\Program Files\PC Accelerator 2007\pcperf.exe"
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe (file missing)
O20 - Winlogon Notify: bnreg - C:\Documents and Settings\All Users\Documents\Settings\bn.dll
O20 - Winlogon Notify: WLCtrl32 - C:\WINDOWS\SYSTEM32\WLCtrl32.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NT login service (ntlogin32) - Unknown owner - C:\WINDOWS\System32\libsys32.exe (file missing)
O23 - Service: PC Tools AntiVirus Engine (PCTAVSvc) - Unknown owner - C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe (file missing)
O23 - Service: PrismXL - Lanovation - C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 3520 bytes


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Response Number 7
Name: Adii
Date: April 2, 2008 at 22:22:28 Pacific
Subject: No internet and constant hourglass
Reply: (edit)
Dear you still have suspect files onto your pc.lets remove them.


Please download SDFix by AndyManchesta and save it to your desktop.

Download: http://downloads.andymanchesta.com/...

When using this tool, you must use the use the Administrator's account or an account with "Administrative rights"
Double click SDFix.exe and it will extract the files to %systemdrive%
(this is the drive that contains the Windows Directory, typically C:\SDFix).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Open the SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process.
It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.

Copy and paste the contents of the results file Report.txt in your next reply.


Note: If this error message is displayed when running SDFix:
The command prompt has been disabled by your administrator.
Press any key to continue...
Please go to Start Menu > Run > and type (copy/paste) the following line:
%systemdrive%\SDFix\apps\swreg IMPORT %systemdrive%\SDFix\apps\Enable_Command_Prompt.reg
Press OK and then run SDFix again.

• If the Command Prompt window flashes on then off again on XP or Win 2000, please go to Start Menu > Run > then copy and paste the following line:
%systemdrive%\SDFix\apps\FixPath.exe /Q
Reboot and then run SDFix again.

• If SDFix still does not run check the %comspec% variable. Right click My Computer > click Properties > Advanced > Environment Variables and check that the ComSpec variable points to cmd.exe.
%SystemRoot%\system32\cmd.exe


THEN:


Download Combofix by sUBs and save to your desktop.

(If you have previously downloaded ComboFix,please delete that version now.)


download link HERE:
http://download.bleepingcomputer.co...
http://www.forospyware.com/sUBs/Com...

Note
It is important that it is saved directly to your desktop

Close any open browsers.

Double click on combofix.exe and follow the prompts.
When it's finished it will produce a log.
Post the entire contents of C:\ComboFix.txt into your next reply.

Note
Do not mouseclick combofix's window while it's running.
That may cause the program to freeze/hang.
Note
In case your Antivirus or any other realtime scanner is displaying an alert after you downloaded Combofix or while you use Combofix,please disable your scanner and redownload Combofix again.
Some scanners may see some combofix related components as suspicious and block or delete them while there's nothing wrong with them.


THEN:

Please run HijackThis again! and click "Scan." Place checks next to the following entries:

R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\System32\ntos.exe,
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: (no name) - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - (no file)
O2 - BHO: (no name) - {B3F60930-3B0B-4749-B9B5-9A8F3FB9B409} - C:\WINDOWS\System32\dssen.dll
O20 - Winlogon Notify: bnreg - C:\Documents and Settings\All Users\Documents\Settings\bn.dll
O20 - Winlogon Notify: WLCtrl32 - C:\WINDOWS\SYSTEM32\WLCtrl32.dll
O23 - Service: NT login service (ntlogin32) - Unknown owner - C:\WINDOWS\System32\libsys32.exe (file missing)


Close all browsers and other windows except for HijackThis!, and click "Fix checked".


Show all hidden files and folders to remove following file.

Remove these files:
C:\WINDOWS\TEMP\BN3.tmp


When you all done then scan with Hijackthis and also post its log along with all above logs!

*Do Safe Computing*


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Response Number 8
Name: doomhammerr
Date: April 3, 2008 at 07:05:21 Pacific
Subject: No internet and constant hourglass
Reply: (edit)
I WOULD do that, but As soon as I turn on the computer, it goes to the log in screen, np, It can be there as long as it wants, but when it loads the desktop, I see everything for 5 seconds followed by a reboot. This happens in safe mode too.

Report Offensive Follow Up For Removal

Response Number 9
Name: Adii
Date: April 3, 2008 at 08:55:55 Pacific
Subject: No internet and constant hourglass
Reply: (edit)
Thats because of infection which is still present onto your computer.

You do the things, dont worry it will be back to its normal condition.

*Do Safe Computing*


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