No destop or taskbar, on startup

Toshiba / Equium l40
August 19, 2009 at 08:54:03
Specs: Microsoft Windows Vista Home Premium, 1.735 GHz / 1014 MB
On startup i can only see a blank screen and no taskbar t even any icons. all that happens is that my documents appears in a window. this allows me to access all of my files. i have tried a system restore but my last system restore is after the problem occured. please help me fix this. thanks

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#1
August 19, 2009 at 09:13:13
Hold down the Windows Key and hit R to get a run window. Then type EXPLORER.EXE and tell me what happens. It sounds like you either have a corrupted Explorer.exe or a Rootkit Virus. What was the last thing you installed just before the problem?

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#2
August 19, 2009 at 13:03:54
i tried to get up the run box but it hasn't worked, i tried holding the windows button (in which i am guessing is the one with the windows symbol) and R and it hasn't worked. the last thing i downloaded was sadly a exe file, my little brother was trying to download a application where you could find out sony erricsson pin unlock codes.

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#3
August 19, 2009 at 13:18:58
Oh My Gosh,
i loked around my computer and ctrl, alt, del, then click star new task, then typed in explorer.exe and a error message came up saying system restore was imcomplete and to my surprise my desop and taskbar reappeared. i think this has sovled my problem. thank you very much. i thought it was a lost cause :D cheers ace

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Related Solutions

#4
August 19, 2009 at 13:37:12
wow talk about jumping to conclusions, one last question how do i make it stay that way. when i turned my computer off and back on, i had to redo the explore.exe run thing.

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#5
August 20, 2009 at 12:40:55
I don't think this has fixed your problem though. This just got explorer working so that you can run an anti virus program on it. Chances are you have a rootkit which is a type of virus which hyjacs windows system files like EXPLORER.EXE. I highly recommend you run a rootkit finder or some antivirus.

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#6
August 20, 2009 at 14:51:48
can you recommend a free one?

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#7
August 20, 2009 at 16:24:07
avast free will scan for rootkits. Let it do a bootscan on reboot.
http://www.filehippo.com/download_a...
move all it finds to the chest.

Also f-secure Blacklight is free and will remove rootkits:
http://www.f-secure.com/en_EMEA/sec...

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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