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No desktop icons or taskbar

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Name: MKayal
Date: March 31, 2009 at 06:31:36 Pacific
OS: Windows XP
Subcategory: Spyware
Comment:

I have windows XP and when I started my system there was no desktop icon or taskbar or start menu, even right click and left click were not working. Only I could open anything from Ctrl+Alt+Del task menu and from there I tried to open the explorer.exe it stated "Windows cannot find '(null)' . When I went to regedit HKLM->software->microsoft->windows->current version->

then there was no WINLOGON folder

what should I do

Please help:(



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Response Number 1
Name: MKayal
Date: March 31, 2009 at 06:47:37 Pacific
Reply:

sorry I found in the regedit

HKLM->software->microsoft->windowsNT->current version->winlogon

and the value of Shell is explorer.exe

still nothing is working, no desktop, no rightclickor left click working only the wallpaper is there and the mouse pointer is moving.

I even ran the norton anti-virus spyware program it detected some and fixed it but still the condition is same

can anyone please help


0

Response Number 2
Name: Rickyneck (by Ricky neck)
Date: March 31, 2009 at 06:50:26 Pacific
Reply:

Try to boot your computer in safe mode(restart the computer and press F8 and select safe mode) and check icon are showing or not.
You should scan your computer with Malwarebytes
http://www.malwarebytes.org/mbam.php (start the computer with safe mode with networking).
If problem still same then you should try to system restore.
http://support.microsoft.com/kb/306084

If you are not able to boot in safe mode or safe mode with networking then you need to repair your windows operating system.
http://www.michaelstevenstech.com/X...


0

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