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New Win32 Virus

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Name: Somi
Date: May 13, 2009 at 14:04:53 Pacific
OS: Windows XP
Subcategory: Viruses
Comment:

Hi

I downloaded a program and after installing it I got a alert from McAfee tellning me that I have New Win32 Virus.. my internet does not work anymore and my computer is very slow... Plz help me!!

Regards
Somi



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Response Number 1
Name: ComBatch
Date: May 14, 2009 at 05:44:20 Pacific
Reply:

Can you state the specific name of the Win32 Virus?


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Response Number 2
Name: Somi
Date: May 15, 2009 at 01:16:08 Pacific
Reply:

Hi.. I searched in McAfee after name of the virus but couldn't find it because I removed all the files that McAfee found and now when I run McAfee it says that it can't find anything but the computer I still slow and I can't use the internet..

Thanks for any help!


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Response Number 3
Name: Somi
Date: May 16, 2009 at 02:14:50 Pacific
Reply:

Hi

I searched again with McAfee and now it found:

New Malware.j - Trojan
Found in: c:\\Windows\Services.exe (20 files in the same location and the same exe file)

McAfee could not remove it...

It also found:

New Poly Win32
c:\program\McAfee\MBK\LogOnHook.exe

The file is quarantined should I remove it? Do you think when I remove this file will the virus be removed or will I found the virus in another place?

New Win32
c:\Recycler\s-1-s-21-1275210071-92...\DCL.exe

It was also quarantined.


Another problem that I have is that there is I icon for WLAN beside the clock and now I can't find it and I can't use the internet. Yesterday I removed McAfee and installed it again becasue I couldn't use it, it didn't start up, when I removed it I found an antivirus program that I haven't installed so I found the .exe file for it and I removed it, but is it gone now or will it pop up again?


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Response Number 4
Name: jdk (by neoark)
Date: May 16, 2009 at 06:41:00 Pacific
Reply:

Download the run kaspersky AVP tool:
http://devbuilds.kaspersky-labs.com...

Select all the areas to scan -> press scan. Post the screenshot/log of detected items.

Also fix the detected with what kaspersky recommends.


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Response Number 5
Name: Somi
Date: May 16, 2009 at 07:07:16 Pacific
Reply:

Ok thanks for your help, I will do that.


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Response Number 6
Name: Somi
Date: May 16, 2009 at 08:22:53 Pacific
Reply:

I'm trying to access to the link that you gave me but it dosen't
work...


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Response Number 7
Name: Somi
Date: May 18, 2009 at 07:57:19 Pacific
Reply:

Please help me to download it...


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Response Number 8
Name: jdk (by neoark)
Date: May 18, 2009 at 08:05:48 Pacific
Reply:

Leave AVP tool for now.

Note: if you can't download AVP tool transfer it in other computer and then move it via usb to infected computer.

Can you please post your AVZ log:

1) To create the logfile, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

2) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

3) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator

You should now see the main window of the AVZ utility. Please navigate to File->Custom Scripts. Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.

begin
ExecuteStdScr(3);
RebootWindows(true);
end.

Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script, the PC will reboot. After the reboot the LOG subfolder is created in the folder with AVZ, with a file called virusinfo_syscure.zip inside. Upload that file to rapidshare.com and paste the link here.

Image Tutorial


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Response Number 9
Name: Somi
Date: May 18, 2009 at 12:19:01 Pacific
Reply:

Ok, thanks! I will do that.


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Response Number 10
Name: Somi
Date: May 22, 2009 at 01:42:49 Pacific
Reply:

Hi

The internet and the usb-ports dosen't work.. I can't do
anything with my computer! Please help me!


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Response Number 11
Name: jdk (by neoark)
Date: May 22, 2009 at 08:11:57 Pacific
Reply:

Then is one suppose to help. Best option is format/reinstall OS. Or burn Response Number 4 on CD and try to transfer it like that.

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