New Win32 Virus

May 13, 2009 at 14:04:53
Specs: Windows XP

I downloaded a program and after installing it I got a alert from McAfee tellning me that I have New Win32 Virus.. my internet does not work anymore and my computer is very slow... Plz help me!!


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May 14, 2009 at 05:44:20
Can you state the specific name of the Win32 Virus?

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May 15, 2009 at 01:16:08
Hi.. I searched in McAfee after name of the virus but couldn't find it because I removed all the files that McAfee found and now when I run McAfee it says that it can't find anything but the computer I still slow and I can't use the internet..

Thanks for any help!

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May 16, 2009 at 02:14:50

I searched again with McAfee and now it found:

New Malware.j - Trojan
Found in: c:\\Windows\Services.exe (20 files in the same location and the same exe file)

McAfee could not remove it...

It also found:

New Poly Win32

The file is quarantined should I remove it? Do you think when I remove this file will the virus be removed or will I found the virus in another place?

New Win32

It was also quarantined.

Another problem that I have is that there is I icon for WLAN beside the clock and now I can't find it and I can't use the internet. Yesterday I removed McAfee and installed it again becasue I couldn't use it, it didn't start up, when I removed it I found an antivirus program that I haven't installed so I found the .exe file for it and I removed it, but is it gone now or will it pop up again?

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Related Solutions

May 16, 2009 at 06:41:00
Download the run kaspersky AVP tool:

Select all the areas to scan -> press scan. Post the screenshot/log of detected items.

Also fix the detected with what kaspersky recommends.

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May 16, 2009 at 07:07:16
Ok thanks for your help, I will do that.

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May 16, 2009 at 08:22:53
I'm trying to access to the link that you gave me but it dosen't

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May 18, 2009 at 07:57:19
Please help me to download it...

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May 18, 2009 at 08:05:48
Leave AVP tool for now.

Note: if you can't download AVP tool transfer it in other computer and then move it via usb to infected computer.

Can you please post your AVZ log:

1) To create the logfile, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

2) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

3) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator

You should now see the main window of the AVZ utility. Please navigate to File->Custom Scripts. Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.


Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script, the PC will reboot. After the reboot the LOG subfolder is created in the folder with AVZ, with a file called inside. Upload that file to and paste the link here.

Image Tutorial

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May 18, 2009 at 12:19:01
Ok, thanks! I will do that.

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May 22, 2009 at 01:42:49

The internet and the usb-ports dosen't work.. I can't do
anything with my computer! Please help me!

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May 22, 2009 at 08:11:57
Then is one suppose to help. Best option is format/reinstall OS. Or burn Response Number 4 on CD and try to transfer it like that.

To Private Message me Click Here

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