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New Win32 Virus

Original Message
Name: catmartin
Date: January 4, 2008 at 13:46:41 Pacific
Subject: New Win32 Virus
OS: XP SP2
CPU/Ram: 1.7GHz 504 RAM
Model/Manufacturer: Dell Inspiron 1300
Comment:
After running a few antivirus programs to remove Ultimate Cleaner 2007 (to no avail) and RegCure registry cleaner, my computer is stuffed. When I try to log on, I get as far as typing in my password, then I see a brief glimpse of my desktop background and then I'm back out into the log in screen! All the while, I'm getting " McAfee Active Shield has discovered suspect files, please scan your computer" popping up, even in the log in screen.

So I tried to boot into safe mode with networking, and got as far as logging in, but this time it told me that loginit was corrupt and couldn't run, which did shed some light on things. So I booted in just plain safe mode and got in. System restore is enabled but when I run it, I get through the restoring files bit, and then it gets to the final page and tells me that I "cannot restore to...." any date. So I try to restore using back ups of RegCure and SuperAntivirus, but to no avail,no change.

Ran McAfee virus scan. And basically any important file is infected with New Win32 virus.

For instance, my wireless program. zcfgSvc.exe
explorer.exe
ctfmon.exe
anything mcafee
anything by dell
all my drivers....

So far 700 files detected and it's not finished yet.

You get the idea. So aside from safe mode, my computer is useless. I haven't tried to do anything with these files in Virusscan as obviously they're critical. What can I do? Tried looking for New Win32 but most of the other posts I've found online aren't this dibilitating. Any help, very much appreciated.


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Response Number 1
Name: Jeruvy
Date: January 19, 2008 at 06:35:51 Pacific
Subject: New Win32 Virus
Reply: (edit)
Without knowing the infection a cure is not available. You can research this yourself on various sites like symantec or mcafee.

However since you machine is really infected, the best solution would be to backup any data you wish from the PC, then format the hard disk, wipe the hard disk, and reinstall the OS.

I recommend wiping the hard disk as some malware can persist in the MFT which if not cleaned properly can remain after a format.

Make sure after a reinstall that you do not plug the internet into the computer until after you have XP SP1 installed, preferably SP2. Make sure your anti-virus software and firewall are installed and working also. Then go ahead and plug in and update all critical microsoft updates immediately. After this update your AV product and scan completely. After everything is complete go ahead and run a defragmentation tool on the hard disk and keep it clean and free from infections.


How to prevent reinfection:


J.
j e r u v y a t y a h o o d o t c o m


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