New Malware.j on explorer.exe

May 16, 2011 at 09:18:49
Specs: Windows XP, 2.80GHz
mcaffee said that C:\WINDOWS\Temp\explorer.exe was infected with the trojan New Malware.j

i tried to look for the file inside the Temp folder, but it was nowhere to be found. I took the whole Temp folder and dumped it into the recycle bin and deleted it, and made a new empty Temp folder.

However, later it came back and told me that it was still infected. I looked up online, and saw a forum, and then I got the blue screen of death.

I need help removing this trojan and maybe other things that are in my computer, as it is running quite slow..

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May 16, 2011 at 21:59:50

New Malware.J appears to be a common detection of viruses or trojans that are not currently identified by your Antivirus' pattern files.

Try the following:

First, temporarily disable your AntiVirus program so that it does not interfere with the program you need to run.

Next, download Malwarebytes’ Anti-Malware (black button with green and white icon) Save to the Desktop:

Double-click mbam-setup.exe and follow the prompts to install the program.

Run Malwarfebytes’ AntiMalware and update the program.
Once updated, select Perform Full Scan and click the scan button.

When the scan finishes, click OK in the message box, and you will see the results of the scan.

Click the Remove Selected button to get rid of the malware.

When Malwarebytes finishes, you may be prompted to reboot. If so, reboot.

Please post the Malwarebytes log in your reply so we can see where we are at, and plan any additional removal strategy, if necessary.

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