|Please copy & paste instructions into a text file, print steps & info. You will need them, as they are hard to remember, for when you are offline.|
Note: Is your important stuff backed up, including your emails & address book. Anything can happen, during the clean up.
The how & why questions I may be able to answer later, first of all, I need to know what is going on.
As we dismantle the infection bit by bit, that may allow the repeat use of programs, which may in turn pick up more.
Removal of infected parts of the system, may cause other parts to stop working, such as your Internet connection or Services. These then we have to repair later.
If any program won't run ( due to the infection ) let me know. Post the log/logs after each run.
Screenshots ( SS ) may also requested, or if you want to illustrate a point yourself, use the uploader.
If any of the logs are too large, upload them to a site of your choosing or, all can be done with this. I use Imgur.com
How to use
After each fix or change we make, let me know how the comp is running. Example: Still cannot boot into Normal mode.