network connections deleted

June 11, 2009 at 09:20:28
Specs: Windows XP Pro sp2
I might have gotten a virus, all my network connections
are deleted, my task bar is all white, and quick launch
always fails. Is there any way to fix this?

See More: network connections deleted

Report •


#1
June 11, 2009 at 09:45:05
Don't have antivirus installed on your system?

If I'm helping you and I don't reply within 24 hours send me a PM.


Report •

#2
June 11, 2009 at 10:19:05
I had Norton, just did the update to 2009, all was fine. Then it
prompted me to set up their password verification which led to
the problems I am having. Computer incredibly slow, ran
Norton, detected nothing, but whole system wasn't running
properly. Thought Norton may be the problem, uninstalled
Norton but that didn't change anything, except computer is
running faster. Everything looks like windows 98

Report •

#3
June 11, 2009 at 10:27:40
Download and run Kaspersky AVP tool: http://devbuilds.kaspersky-labs.com...
Once you download and start the tool:
# Check below options:

    * Select all the objects/places to be scanned. 
    * Settings > Customize > Heuristic analyzer > Enable deep rootkit search

# Click Scan
# Fix what it detects
# Attach Scan log/Summary to your next message.

Illustrated tutorial: http://img32.imageshack.us/img32/76...

If I'm helping you and I don't reply within 24 hours send me a PM.


Report •

Related Solutions

#4
June 11, 2009 at 11:23:10
can I download to a mac, burn to disk and install on my pc? I
will attempt now, thank you for taking the time to advising me.


Report •

#5
June 11, 2009 at 12:39:14
Yes should work. If you can't run it try to run it in safe mode.

If I'm helping you and I don't reply within 24 hours send me a PM.


Report •

#6
June 12, 2009 at 04:55:29
Did the scan and deleted some adware and two trojans. How do
I get a scan log/summary? I see no option for it. I can send you
the list of detected objects, or any of the other tabs , I also
saved a report but its insanely long, 148 MB of all text. Please
let me know what you would prefer I do.

Report •

#7
June 12, 2009 at 05:24:19
Just copy header and detected from that log into another txt file and post the download link to it or post screen shot of detected tab.

If I'm helping you and I don't reply within 24 hours send me a PM.


Report •

#8
June 12, 2009 at 07:10:27
Here is the info:

Scan
----
Scanned: 945938
Detected: 6
Untreated: 0
Start time: 6/11/2009 5:12:05 PM
Duration: 13:58:37
Finish time: 6/12/2009 7:10:42 AM


Detected
--------
Status Object
------ ------
deleted: adware not-a-virus:AdWare.Win32.MyWay.k File:
C:\My Downloads\iMeshV4.exe//WISE0026.BIN
deleted: adware not-a-virus:AdWare.Win32.NewDotNet.d
File: C:\My Downloads\iMeshV4.exe//WISE0027.BIN
deleted: adware not-a-virus:AdWare.Win32.Gator.4104 File:
C:\My Downloads\iMeshV4.exe//WISE0029.BIN
deleted: adware not-a-virus:AdWare.Win32.RelatedLinks.g
File: C:\My Downloads\iMeshV4.exe//WISE0030.BIN
deleted: Trojan program Trojan.Win32.Cospet.aw File: C:\My
Downloads\iMeshV4.exe//WISE0035.BIN
deleted: Trojan program Trojan.Win32.Cospet.aw File:
C:\Program Files\iMesh\Client\iMeshClient.exe


Report •

#9
June 12, 2009 at 07:51:08
Note: Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

1) Can you please post your AVZ log:
Note: Run AVZ in windows normal mode. If avz.exe doesn't start, then try to rename the file avz.exe to something else and try to run it again. Make sure you have your web browser open in background before following the steps below.

i) To create the logfile, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

ii) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

iii) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator.

You should now see the main window of the AVZ utility. Please navigate to File->Custom Scripts. Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.

begin
ExecuteStdScr(3);
RebootWindows(true);
end.


Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script, the PC will reboot. After the reboot the LOG subfolder is created in the folder with AVZ, with a file called virusinfo_syscure.zip inside. Upload that file to rapidshare.com and paste the link here.

Image Tutorial

2) Download and Run DDS which will create a Pseudo HJT Report as part of its log: DDS Tool Download Link. When done, DDS will open two (2) logs

   1. DDS.txt
   2. Attach.txt

Upload the logs to rapidshare.com and paste download link in your next reply.
Note: Disable any script-blocking programs and then double-click on the DDS.scr icon to start the program. If you did not disable a script-blocker that may be part of your antimalware program, you may receive a warning from your antimalware product asking if you would like DDS.scr to run. Please allow it to do so.

If I'm helping you and I don't reply within 24 hours send me a PM.


Report •

#10
June 12, 2009 at 11:21:18
I did AVZ no problem, but when I tried to run DDS, a notepad
came up with a bunch of haphazard text and "this program
must be run under win32" in the header. Does this mean this
script blocked? Norton is uninstalled so I don't think it's from
there. Where else could I disable?

Report •

#11
June 12, 2009 at 12:55:11
Leave DDS for now. Mean while post your AZV log. Try Hijackthis:

1) Can you make a new HijackThis log and upload it to rapidshare.com. HijackThis: Here

If I'm helping you and I don't reply within 24 hours send me a PM.


Report •

#12
June 12, 2009 at 13:03:32
rapidshare link for AVZ4 log

http://rapidshare.com/files/2438466...
ml


Report •

#13
June 12, 2009 at 13:26:30
Post Response Number 11.

If I'm helping you and I don't reply within 24 hours send me a PM.


Report •

#14
June 12, 2009 at 16:15:19
Hijackthis log link

http://rapidshare.com/files/2438958...

Sorry it took a bit, had to deal with the kids for a while. Also
just wanted to say thank you so much for this assistance, and
that I am thanking you in my head at every post, I am just not
typing it for fear of being overly repetitive. I could if you want
though.


Report •

#15
June 12, 2009 at 16:32:03
Do you have your windows installation disk?

If I'm helping you and I don't reply within 24 hours send me a PM.


Report •

#16
June 12, 2009 at 16:58:51
I believe so. I bought the laptop with XP home and upgraded
to pro, which I know I have here, don't know about the home
edition disc.

Report •

#17
June 12, 2009 at 17:03:34
Go to Start -----> Run -------> Type: sfc /scannow

Refer to: http://www.updatexp.com/scannow-sfc...

Let me know what files get replaced.

If I'm helping you and I don't reply within 24 hours send me a PM.


Report •

#18
June 12, 2009 at 18:30:40
Ran sfc/scanner, the bar went all the way across and then
disappeared. Nothing else came up. Ran it twice to be sure,
same outcome. Is there someplace I should look for the log or
should I restart?

Report •

#19
June 12, 2009 at 18:49:39
See if you have C:\WINDOWS\system32\svchost.exe file in C:\WINDOWS\system32\ directory.

If I'm helping you and I don't reply within 24 hours send me a PM.


Report •

#20
June 12, 2009 at 21:01:22
Just a file labelled SVCHOST. No .exe

Report •

#21
June 12, 2009 at 21:28:40
I don't think your problem is virus its svchost.exe screwed up. Refer to: http://support.microsoft.com/kb/314056 . You might want post in windows forum for futher help.

If I'm helping you and I don't reply within 24 hours send me a PM.


Report •

#22
June 13, 2009 at 13:22:49
Thanks so much for your help and effort. Going through the
search for svchost.exe and uncovering a bunch of other
problems. Might have to reinstall the OS and start from
scratch. If you need anything by way of product design
prototyping or architectural model making drop me a line.
Xander@xredfern.com

Report •

#23
June 13, 2009 at 14:44:15
Sure no problem. There might be a way to recover that file via recovery console. Let us know if you find out a way.

If I'm helping you and I don't reply within 24 hours send me a PM.


Report •


Ask Question