Please describe the malware issue you are having, and give as much detail as possible. Include malware names and locations if the info is available.
From there, we will decide if we need a HijackThis log. Actually, as malware infections become more sophisticated, they have gone beyond the scope of the data a HijackThis log can provide. So, we may have to use other information to help you.
Retired - Doin' Dis, Dat, and slapping malware.
Member of: Unified Network of Instructors and Trained Eliminators (UNITE)