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need help

Original Message
Name: Lookingup
Date: May 9, 2007 at 15:50:40 Pacific
Subject: need help
OS: ?
CPU/Ram: 40 GB Hard Drive
Model/Manufacturer: E Machines T2042
Comment:
Recently got a blinking blue and white question mark/ thant blinks to a pink or red circle with a line through it....and occasionlly flashes a message system alert, multiple spyware running
when i click on question mark it take me to advertisement for spyblocked.....i acttually downloaded that but program didn't work right. So I removed it but blinking question mark is still there...any help on getting rid of it? thanks

picturekimo@yahoo.com


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Response Number 1
Name: XpUser4Real
Date: May 9, 2007 at 15:57:49 Pacific
Subject: need help
Reply: (edit)
You may want to try this:
http://www.spywaresignatures.com/to...


and if that doesn't work, here is the up-dated version:
http://www.spywaresignatures.com/to...
Good Luck

Hopefully my advice will help you...Please post back with your results....thanks


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Response Number 2
Name: Lookingup
Date: May 9, 2007 at 16:18:11 Pacific
Subject: need help
Reply: (edit)
done that that doesn't fix it

picturekimo@yahoo.com


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Response Number 3
Name: XpUser4Real
Date: May 9, 2007 at 16:29:17 Pacific
Subject: need help
Reply: (edit)
Hmmm, that should have done it. Maybe someone else has a better solution?

Hopefully my advice will help you...Please post back with your results....thanks


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Response Number 4
Name: jabuck
Date: May 9, 2007 at 18:57:42 Pacific
Subject: need help
Reply: (edit)

Please post a Hijack This log so that the files associated with the virus/spyware/hijacker can be identified.

Please download HJTsetup.exe from this link http://www.thespykiller.co.uk/files/HJTsetup.exe to your desktop.
Doubleclick on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click "next" in the setup dialogue boxes until you get to the "Select Addition Tasks" dialogue.
Put a check by "Create a desktop icon" then click "Next" again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click "Finish" and it will launch Hijack This.
Click on the "Do a system scan and save a logfile" button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log and post it in this thread.

Do not fix anything yet unless you know what you are doing. This is a powerful tool that can crash the computer if used improperly.

Smitfraudfix will not run on Vista yet.

Please download SmitFraudFix from this link http://siri.urz.free.fr/Fix/Smitfra... Then extract the contents to your desktop.

!!!! Only run option #1 as runing the other options on an uninfected computer will damage the desktop.!!!!


Open the "SmitfraudFix" folder and double-click "smitfraudfix.cmd"
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.
Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

Please download SmitFraudFix from this link http://siri.urz.free.fr/Fix/Smitfra... Then extract the contents to your desktop.

!!!! Only run option #1 as runing the other options on an uninfected computer will damage the desktop.!!!!


Open the "SmitfraudFix" folder and double-click "smitfraudfix.cmd"
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.
Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.


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Response Number 5
Name: Lookingup
Date: May 9, 2007 at 19:22:57 Pacific
Subject: need help
Reply: (edit)
Logfile of HijackThis v1.99.1
Scan saved at 7:21:47 PM, on 5/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie...
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie...
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.toggle.com/index.php?rvs...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie...
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie...
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: (no name) - {98828DED-A591-462F-83BA-D2F62A68B8B8} - (no file)
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O15 - Trusted Zone: http://www.get2advantage.com
O15 - Trusted Zone: http://*.turbotax.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?lin...
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine...
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/M...
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/Sh...
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: avgwlntf - C:\WINDOWS\SYSTEM32\avgwlntf.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

picturekimo@yahoo.com


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Response Number 6
Name: Lookingup
Date: May 9, 2007 at 19:32:11 Pacific
Subject: need help
Reply: (edit)
SmitFraudFix v2.179

Fichier Process.exe absent !
Dezippez la totalité de l'archive dans un dossier.

Process.exe file missing !
Unzip all the archive in a folder.

Press any key to continue . . .

picturekimo@yahoo.com


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Response Number 7
Name: Lookingup
Date: May 9, 2007 at 19:35:11 Pacific
Subject: need help
Reply: (edit)
i never got to a point where i saw option#1.....soon as i double clicked on smithfraudfix.cmd it went straight to page i posted
picturekimo@yahoo.com

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Response Number 8
Name: Lookingup
Date: May 9, 2007 at 19:41:00 Pacific
Subject: need help
Reply: (edit)
SmitFraudFix v2.179

Scan done at 19:39:37.04, Wed 05/09/2007
Run from C:\Documents and Settings\monica griffin\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\cmd.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts


»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

C:\WINDOWS\system32\xuoce.dll FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\monica griffin


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\monica griffin\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu

C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url FOUND !
C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\MONICA~1\FAVORI~1

C:\DOCUME~1\MONICA~1\FAVORI~1\Online Security Test.url FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

C:\Program Files\SpyLocked 3.6\ FOUND !
C:\Program Files\Video AX Object\ FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="http://netmail.verizon.net/agent/mobmain/lol.gif?msgvw=INBOXMN382DELIM1119MN382DELIM14"
"SubscribedURL"="http://netmail.verizon.net/agent/mobmain/lol.gif?msgvw=INBOXMN382DELIM1119MN382DELIM14"
"FriendlyName"=""

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\1]
"Source"="http://netmail.verizon.net/en_US/images/images/header_mystuff_background.gif"
"SubscribedURL"="http://netmail.verizon.net/en_US/images/images/header_mystuff_background.gif"
"FriendlyName"=""
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\2]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"

»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{da3b49f6-8c54-4429-a275-21a86dcca413}"="admissibility"

[HKEY_CLASSES_ROOT\CLSID\{da3b49f6-8c54-4429-a275-21a86dcca413}\InProcServer32]
@="C:\WINDOWS\system32\xuoce.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{da3b49f6-8c54-4429-a275-21a86dcca413}\InProcServer32]
@="C:\WINDOWS\system32\xuoce.dll"

»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]


»»»»»»»»»»»»»»»»»»»»»»»» pe386-msguard-lzx32-huy32

»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
DNS Server Search Order: 68.238.64.12
DNS Server Search Order: 68.238.96.12

HKLM\SYSTEM\CCS\Services\Tcpip\..\{94D07F1E-1DFA-46E6-876E-3233545D5977}: DhcpNameServer=68.238.64.12 68.238.96.12
HKLM\SYSTEM\CS1\Services\Tcpip\..\{94D07F1E-1DFA-46E6-876E-3233545D5977}: DhcpNameServer=68.238.64.12 68.238.96.12
HKLM\SYSTEM\CS3\Services\Tcpip\..\{94D07F1E-1DFA-46E6-876E-3233545D5977}: DhcpNameServer=68.238.64.12 68.238.96.12
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=68.238.64.12 68.238.96.12
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=68.238.64.12 68.238.96.12
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=68.238.64.12 68.238.96.12


»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

picturekimo@yahoo.com


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Response Number 9
Name: jabuck
Date: May 9, 2007 at 19:45:52 Pacific
Subject: need help
Reply: (edit)
Next, please reboot your computer in Safe Mode by doing the following :

Restart your computer

After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;

Instead of Windows loading as normal, a menu with options should appear;

Select the first option, to run Windows in Safe Mode, then press "Enter".

Choose your usual account.

Once in Safe Mode, open the "SmitfraudFix" folder again and double-click "smitfraudfix.cmd"
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing " Y " and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if "wininet.dll " is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing "Y" and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.

A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt.

Please download ComboFix to the desktop from this link:

http://download.bleepingcomputer.com/sUBs/ComboFix.exe

Double-click combofix.exe
Follow the prompts.
(Don't click on the window while the program is running, it may cause your system to hang.)

Please post the log it produces and a new hijack this log.


Report Offensive Follow Up For Removal

Response Number 10
Name: Lookingup
Date: May 9, 2007 at 20:14:31 Pacific
Subject: need help
Reply: (edit)
when i'm in safe mode only one icon comes up its yahoo mail
when i look under desktop theres nothing i couldn't find smithfraudfix
possibly i just was looking in the wrong place...do you have a hint of where i should look....when i open up regular way the smith folder is among all the regular icons in safe mode doesn't show.....

picturekimo@yahoo.com


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Response Number 11
Name: Lookingup
Date: May 9, 2007 at 20:19:03 Pacific
Subject: need help
Reply: (edit)
also my comp has safe mode option......then another option came up after pressing enter on safe mode.

i think run in microsoft but it was the only option


picturekimo@yahoo.com


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Response Number 12
Name: jabuck
Date: May 9, 2007 at 20:23:34 Pacific
Subject: need help
Reply: (edit)
You should be logging into your usual account and you should see your normal desktop, make sure not to log in as administrator.

Or just do a search for smitfraudfix.exe from safe mode and double click it when it is found> click run.


Report Offensive Follow Up For Removal

Response Number 13
Name: Lookingup
Date: May 9, 2007 at 21:01:32 Pacific
Subject: need help
Reply: (edit)
well normalling we have 3 options guest
owner of this computer, and myself

i always went through the owner of this computer......

in safe mode theres two options
administrar,
myself, but since i never go through myself to use the computer i have going through admin in safe mode and can't find smithfraudfix.exe even through search

i tried to go through myself and it was taking a year and half so i just came back to write this.....

also options for safe mode are safe mode,safe mode w/networking, safe mode w/command promt

i have been clicking safe mode 1st option then another screen comes up only option is Microsoft Windows XP Home Edition after that 2 options come up admin, or myself myself gets stuck for ever

through admin there are only 2 icons yahoo mail, recyle box

picturekimo@yahoo.com


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Response Number 14
Name: jabuck
Date: May 10, 2007 at 03:27:27 Pacific
Subject: need help
Reply: (edit)
Run Smitfrausfix in normal mode, some variants will alter safe mode.


Report Offensive Follow Up For Removal

Response Number 15
Name: Lookingup
Date: May 10, 2007 at 07:14:19 Pacific
Subject: need help
Reply: (edit)
SmitFraudFix v2.179

Scan done at 7:11:19.90, Thu 05/10/2007
Run from C:\Documents and Settings\monica griffin\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{da3b49f6-8c54-4429-a275-21a86dcca413}"="admissibility"

[HKEY_CLASSES_ROOT\CLSID\{da3b49f6-8c54-4429-a275-21a86dcca413}\InProcServer32]
@="C:\WINDOWS\system32\xuoce.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{da3b49f6-8c54-4429-a275-21a86dcca413}\InProcServer32]
@="C:\WINDOWS\system32\xuoce.dll"


»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts

127.0.0.1 localhost #***Inserted By STOPzilla***

127.0.0.1 0websearch.com # ***Inserted By STOPzilla***
127.0.0.1 2005-search.com # ***Inserted By STOPzilla***
127.0.0.1 600pics.com # ***Inserted By STOPzilla***
127.0.0.1 a1.interclick.com # ***Inserted By STOPzilla***
127.0.0.1 absolutepics.net # ***Inserted By STOPzilla***
127.0.0.1 ad.yieldmanager.com # ***Inserted By STOPzilla***
127.0.0.1 alex.fileburst.com # ***Inserted By STOPzilla***
127.0.0.1 all-tgp.org # ***Inserted By STOPzilla***
127.0.0.1 all-websearch.com # ***Inserted By STOPzilla***
127.0.0.1 apps.deskwizz.com # ***Inserted By STOPzilla***
127.0.0.1 awmdabest.com # ***Inserted By STOPzilla***
127.0.0.1 bailefunk.com # ***Inserted By STOPzilla***
127.0.0.1 barteros.net # ***Inserted By STOPzilla***
127.0.0.1 best4all.net # ***Inserted By STOPzilla***
127.0.0.1 besthardcore.net # ***Inserted By STOPzilla***
127.0.0.1 best-targeted-traffic.com # ***Inserted By STOPzilla***
127.0.0.1 bins.elitemediagroup.net # ***Inserted By STOPzilla***
127.0.0.1 bn.i-ru.net # ***Inserted By STOPzilla***
127.0.0.1 brazauskas.info # ***Inserted By STOPzilla***
127.0.0.1 bundleware.com # ***Inserted By STOPzilla***
127.0.0.1 burnsrecyclinginc.com # ***Inserted By STOPzilla***
127.0.0.1 campaigns.interclick.com # ***Inserted By STOPzilla***
127.0.0.1 centralgate.biz # ***Inserted By STOPzilla***
127.0.0.1 clickfast.biz # ***Inserted By STOPzilla***
127.0.0.1 code.jcash.biz # ***Inserted By STOPzilla***
127.0.0.1 code.trasferimento.biz # ***Inserted By STOPzilla***
127.0.0.1 command.adservs.com # ***Inserted By STOPzilla***
127.0.0.1 content.dollarrevenue.com # ***Inserted By STOPzilla***
127.0.0.1 content.exetraffic.com # ***Inserted By STOPzilla***
127.0.0.1 content2.dollarrevenue.com # ***Inserted By STOPzilla***
127.0.0.1 coolwebsearch.com # ***Inserted By STOPzilla***
127.0.0.1 cumhereteens.com # ***Inserted By STOPzilla***
127.0.0.1 cyber-search.biz # ***Inserted By STOPzilla***
127.0.0.1 ddh24.com # ***Inserted By STOPzilla***
127.0.0.1 dedmazai.com # ***Inserted By STOPzilla***
127.0.0.1 dnv-counter.com # ***Inserted By STOPzilla***
127.0.0.1 download.abetterinternet.com # ***Inserted By STOPzilla***
127.0.0.1 download.accessmedia.tv # ***Inserted By STOPzilla***
127.0.0.1 download.jupitersatellites.biz # ***Inserted By STOPzilla***
127.0.0.1 exeloads.info # ***Inserted By STOPzilla***
127.0.0.1 faccesborrate.com # ***Inserted By STOPzilla***
127.0.0.1 flavinha.com # ***Inserted By STOPzilla***
127.0.0.1 forlink.biz # ***Inserted By STOPzilla***
127.0.0.1 freevideo24.com # ***Inserted By STOPzilla***
127.0.0.1 fullbizzone.com # ***Inserted By STOPzilla***
127.0.0.1 game4all.biz # ***Inserted By STOPzilla***
127.0.0.1 get-access.host.sk # ***Inserted By STOPzilla***
127.0.0.1 go-pic.com # ***Inserted By STOPzilla***
127.0.0.1 granjerascachondas.com # ***Inserted By STOPzilla***
127.0.0.1 greatgoodsex.com # ***Inserted By STOPzilla***
127.0.0.1 heretofind.com # ***Inserted By STOPzilla***
127.0.0.1 hqthumbz.com # ***Inserted By STOPzilla***
127.0.0.1 it.online-more.com # ***Inserted By STOPzilla***
127.0.0.1 its.justcount.net # ***Inserted By STOPzilla***
127.0.0.1 krovalidajop.com # ***Inserted By STOPzilla***
127.0.0.1 l.mezzicodec.net # ***Inserted By STOPzilla***
127.0.0.1 lust-mature.com # ***Inserted By STOPzilla***
127.0.0.1 mikos.paraisoasiatico.com # ***Inserted By STOPzilla***
127.0.0.1 mmm.elitemediagroup.net # ***Inserted By STOPzilla***
127.0.0.1 more-pages.com # ***Inserted By STOPzilla***
127.0.0.1 morteen.net # ***Inserted By STOPzilla***
127.0.0.1 moviecsodecs.com # ***Inserted By STOPzilla***
127.0.0.1 ms-counter.com # ***Inserted By STOPzilla***
127.0.0.1 msmn.com # ***Inserted By STOPzilla***
127.0.0.1 musah.info # ***Inserted By STOPzilla***
127.0.0.1 netincap.com # ***Inserted By STOPzilla***
127.0.0.1 newsh.com # ***Inserted By STOPzilla***
127.0.0.1 niuqennaois.com # ***Inserted By STOPzilla***
127.0.0.1 nude-teen-bodies.com # ***Inserted By STOPzilla***
127.0.0.1 onlyhotlinks.com # ***Inserted By STOPzilla***
127.0.0.1 on-search.com # ***Inserted By STOPzilla***
127.0.0.1 picshunter.us # ***Inserted By STOPzilla***
127.0.0.1 picslab.com # ***Inserted By STOPzilla***
127.0.0.1 prevedtraf.biz # ***Inserted By STOPzilla***
127.0.0.1 promo.dollarrevenue.com # ***Inserted By STOPzilla***
127.0.0.1 redirect.msupdate.net # ***Inserted By STOPzilla***
127.0.0.1 rogalik.net # ***Inserted By STOPzilla***
127.0.0.1 search4www.com # ***Inserted By STOPzilla***
127.0.0.1 search-biz.biz # ***Inserted By STOPzilla***
127.0.0.1 searchforit.com # ***Inserted By STOPzilla***
127.0.0.1 searchx.cc # ***Inserted By STOPzilla***
127.0.0.1 sex-pics.biz # ***Inserted By STOPzilla***
127.0.0.1 sexyfaceplace.com # ***Inserted By STOPzilla***
127.0.0.1 snow410.info # ***Inserted By STOPzilla***
127.0.0.1 software.topinstalls.com # ***Inserted By STOPzilla***
127.0.0.1 sp2admin.biz # ***Inserted By STOPzilla***
127.0.0.1 surubanet.com # ***Inserted By STOPzilla***
127.0.0.1 teadis.net # ***Inserted By STOPzilla***
127.0.0.1 teen-biz.com # ***Inserted By STOPzilla***
127.0.0.1 teen-fantazi.com # ***Inserted By STOPzilla***
127.0.0.1 teenygirlshome.com # ***Inserted By STOPzilla***
127.0.0.1 traff5all.biz # ***Inserted By STOPzilla***
127.0.0.1 traffbest.biz # ***Inserted By STOPzilla***
127.0.0.1 traffbucks.biz # ***Inserted By STOPzilla***
127.0.0.1 traffmoney.biz # ***Inserted By STOPzilla***
127.0.0.1 ukstories.net # ***Inserted By STOPzilla***
127.0.0.1 ultra-search.biz # ***Inserted By STOPzilla***
127.0.0.1 uniq-soft.com # ***Inserted By STOPzilla***
127.0.0.1 vivisexy.com # ***Inserted By STOPzilla***
127.0.0.1 wearehosters.com # ***Inserted By STOPzilla***
127.0.0.1 www.0websearch.com # ***Inserted By STOPzilla***
127.0.0.1 www.600pics.com # ***Inserted By STOPzilla***
127.0.0.1 www.abetterstart.com # ***Inserted By STOPzilla***
127.0.0.1 www.all-tgp.org # ***Inserted By STOPzilla***
127.0.0.1 www.all-websearch.com # ***Inserted By STOPzilla***
127.0.0.1 www.axmediaproject.com # ***Inserted By STOPzilla***
127.0.0.1 www.bailefunk.com # ***Inserted By STOPzilla***
127.0.0.1 www.best4all.net # ***Inserted By STOPzilla***
127.0.0.1 www.besthardcore.net # ***Inserted By STOPzilla***
127.0.0.1 www.bundleware.com # ***Inserted By STOPzilla***
127.0.0.1 www.burnsrecyclinginc.com # ***Inserted By STOPzilla***
127.0.0.1 www.coolwebsearch.com # ***Inserted By STOPzilla***
127.0.0.1 www.dedmazai.com # ***Inserted By STOPzilla***
127.0.0.1 www.flavinha.com # ***Inserted By STOPzilla***
127.0.0.1 www.granjerascachondas.com # ***Inserted By STOPzilla***
127.0.0.1 www.heretofind.com # ***Inserted By STOPzilla***
127.0.0.1 www.hqthumbz.com # ***Inserted By STOPzilla***
127.0.0.1 www.jtreeproperties.com # ***Inserted By STOPzilla***
127.0.0.1 www.lattefresco.biz # ***Inserted By STOPzilla***
127.0.0.1 www.lust-mature.com # ***Inserted By STOPzilla***
127.0.0.1 www.mikos.paraisoasiatico.com # ***Inserted By STOPzilla***
127.0.0.1 www.more-pages.com # ***Inserted By STOPzilla***
127.0.0.1 www.msmn.com # ***Inserted By STOPzilla***
127.0.0.1 www.msnwm.com # ***Inserted By STOPzilla***
127.0.0.1 www.newsh.com # ***Inserted By STOPzilla***
127.0.0.1 www.nude-teens-bodies.com # ***Inserted By STOPzilla***
127.0.0.1 www.onli-ne.com # ***Inserted By STOPzilla***
127.0.0.1 www.onlyhotlinks.com # ***Inserted By STOPzilla***
127.0.0.1 www.on-search.com # ***Inserted By STOPzilla***
127.0.0.1 www.picshunter.us # ***Inserted By STOPzilla***
127.0.0.1 www.picslab.com # ***Inserted By STOPzilla***
127.0.0.1 www.procounter.biz # ***Inserted By STOPzilla***
127.0.0.1 www.search4www.com # ***Inserted By STOPzilla***
127.0.0.1 www.searchforit.com # ***Inserted By STOPzilla***
127.0.0.1 www.searchx.cc # ***Inserted By STOPzilla***
127.0.0.1 www.sex-pics.biz # ***Inserted By STOPzilla***
127.0.0.1 www.sp2admin.biz # ***Inserted By STOPzilla***
127.0.0.1 www.spamcatchero.biz # ***Inserted By STOPzilla***
127.0.0.1 www.surubanet.com # ***Inserted By STOPzilla***
127.0.0.1 www.teen-biz.com # ***Inserted By STOPzilla***
127.0.0.1 www.teen-fantazi.com # ***Inserted By STOPzilla***
127.0.0.1 www.teenygirlshome.com # ***Inserted By STOPzilla***
127.0.0.1 www.traff4ppc.biz # ***Inserted By STOPzilla***
127.0.0.1 www.vivisexy.com # ***Inserted By STOPzilla***
127.0.0.1 www.voghp.com # ***Inserted By STOPzilla***
127.0.0.1 www.wearehosters.com # ***Inserted By STOPzilla***
127.0.0.1 www.ysbweb.com # ***Inserted By STOPzilla***
127.0.0.1 www.zgallery.us # ***Inserted By STOPzilla***
127.0.0.1 www.zonebest.com # ***Inserted By STOPzilla***
127.0.0.1 ybbwxlxytz.biz # ***Inserted By STOPzilla***
127.0.0.1 yepjnddqpq.biz # ***Inserted By STOPzilla***
127.0.0.1 yhvoo.eseconsult.info # ***Inserted By STOPzilla***
127.0.0.1 yougoodheer.com # ***Inserted By STOPzilla***
127.0.0.1 ysbweb.com # ***Inserted By STOPzilla***
127.0.0.1 z-advertise.com # ***Inserted By STOPzilla***
127.0.0.1 zchxsikpgz.biz # ***Inserted By STOPzilla***
127.0.0.1 zgallery.us # ***Inserted By STOPzilla***
127.0.0.1 zonebest.com # ***Inserted By STOPzilla***

»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri

C:\WINDOWS\system32\xuoce.dll -> Hoax.Win32.Renos.gen.l
C:\WINDOWS\system32\xuoce.dll -> Deleted


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url Deleted
C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url Deleted
C:\DOCUME~1\MONICA~1\FAVORI~1\Online Security Test.url Deleted
C:\Program Files\SpyLocked 3.6\ Deleted
C:\Program Files\Video AX Object\ Deleted

»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
DNS Server Search Order: 68.238.64.12
DNS Server Search Order: 68.238.96.12

HKLM\SYSTEM\CCS\Services\Tcpip\..\{94D07F1E-1DFA-46E6-876E-3233545D5977}: DhcpNameServer=68.238.64.12 68.238.96.12
HKLM\SYSTEM\CS1\Services\Tcpip\..\{94D07F1E-1DFA-46E6-876E-3233545D5977}: DhcpNameServer=68.238.64.12 68.238.96.12
HKLM\SYSTEM\CS3\Services\Tcpip\..\{94D07F1E-1DFA-46E6-876E-3233545D5977}: DhcpNameServer=68.238.64.12 68.238.96.12
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=68.238.64.12 68.238.96.12
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=68.238.64.12 68.238.96.12
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=68.238.64.12 68.238.96.12


»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End

picturekimo@yahoo.com


Report Offensive Follow Up For Removal

Response Number 16
Name: Lookingup
Date: May 10, 2007 at 07:14:55 Pacific
Subject: need help
Reply: (edit)
do i run the other steps also in regular mode?

combofix.exe

picturekimo@yahoo.com


Report Offensive Follow Up For Removal

Response Number 17
Name: Lookingup
Date: May 10, 2007 at 07:17:31 Pacific
Subject: need help
Reply: (edit)
by the way i don't see blinking question mark at the moment

picturekimo@yahoo.com


Report Offensive Follow Up For Removal

Response Number 18
Name: Lookingup
Date: May 10, 2007 at 07:18:44 Pacific
Subject: need help
Reply: (edit)
and i haven't rebuted after running smithfraudfix in regular mode

picturekimo@yahoo.com


Report Offensive Follow Up For Removal

Response Number 19
Name: jabuck
Date: May 10, 2007 at 14:14:00 Pacific
Subject: need help
Reply: (edit)
Please post a combofix log from normal mode.

Report Offensive Follow Up For Removal

Response Number 20
Name: Lookingup
Date: May 10, 2007 at 16:00:37 Pacific
Subject: need help
Reply: (edit)
"monica griffin" - 2007-05-10 15:52:01 Service Pack 2
ComboFix 07-05.09.V - Running from: "C:\Documents and Settings\monica griffin\"


(((((((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


C:\Program Files\install.log


((((((((((((((((((((((((((((((( Files Created from 2007-04-05 to 2007-05-10 ))))))))))))))))))))))))))))))))))


2007-05-09 19:59 786,432 --ah----- C:\DOCUME~1\ADMINI~1\NTUSER.DAT
2007-05-09 19:59 <DIR> d-------- C:\DOCUME~1\ADMINI~1\WINDOWS
2007-05-09 19:59 <DIR> d-------- C:\DOCUME~1\ADMINI~1\APPLIC~1\InterTrust
2007-05-09 19:39 53,248 --a------ C:\WINDOWS\system32\Process.exe
2007-05-09 19:39 51,200 --a------ C:\WINDOWS\system32\dumphive.exe
2007-05-09 19:39 288,417 --a------ C:\WINDOWS\system32\SrchSTS.exe
2007-05-09 19:39 2,180 --a------ C:\WINDOWS\system32\tmp.reg
2007-05-09 16:40 262,144 --ah----- C:\DOCUME~1\Casey.MSG\NTUSER.DAT
2007-05-09 16:40 262,144 --a------ C:\DOCUME~1\Guest\NTUSER.DAT
2007-05-09 16:12 86,016 --a------ C:\WINDOWS\unvise32.exe
2007-05-08 16:03 77,312 --a------ C:\WINDOWS\ua2.dll
2007-05-08 10:32 <DIR> d-------- C:\Program Files\Common Files\iS3
2007-05-08 10:32 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\ZILLAbar
2007-05-08 10:32 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\STOPzilla!
2007-05-08 08:24 <DIR> d-a------ C:\DOCUME~1\ALLUSE~1\APPLIC~1\TEMP
2007-04-20 19:27 <DIR> d-------- C:\Program Files\The Weather Channel FW
2007-04-20 19:25 <DIR> d-------- C:\Program Files\Common Files\xing shared
2007-04-15 10:24 <DIR> d-------- C:\DOCUME~1\MONICA~1\APPLIC~1\InstallShield
2007-04-14 14:55 5,120 --a------ C:\WINDOWS\system32\ff_vfw.dll
2007-04-14 14:55 <DIR> d-------- C:\Program Files\ffdshow
2007-04-13 08:29 <DIR> d-------- C:\DOCUME~1\Casey.MSG\APPLIC~1\MySpace


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2007-05-08 03:59:16 -------- d-----w C:\Program Files\Mozilla Thunderbird
2007-04-28 19:57:04 -------- d-----w C:\Program Files\MySpace
2007-04-21 16:29:26 -------- d-----w C:\Program Files\TurboTax
2007-04-21 16:27:05 -------- d-----w C:\Program Files\ItsDeductibleEX
2007-04-21 16:21:17 -------- d-----w C:\Program Files\Real
2007-04-21 02:24:34 -------- d-----w C:\Program Files\Common Files\Real
2007-04-14 14:01:44 1,388 ----a-w C:\DOCUME~1\MONICA~1\APPLIC~1\ViewerApp.dat
2007-03-24 07:01:59 -------- d-----w C:\DOCUME~1\MONICA~1\APPLIC~1\MySpace
2007-03-17 13:43:01 292,864 ----a-w C:\WINDOWS\system32\winsrv.dll
2007-03-14 21:24:14 8,266 ----a-w C:\WINDOWS\extend.dat
2007-03-08 15:36:28 577,536 ----a-w C:\WINDOWS\system32\user32.dll
2007-03-08 15:36:28 40,960 ----a-w C:\WINDOWS\system32\mf3216.dll
2007-03-08 15:36:28 281,600 ----a-w C:\WINDOWS\system32\gdi32.dll
2007-03-08 13:47:48 1,843,584 ----a-w C:\WINDOWS\system32\win32k.sys
2007-02-23 21:11:43 9,216 ----a-w C:\WINDOWS\system32\avgwlntf.dll
2007-02-17 22:42:50 16,884 ----a-w C:\WINDOWS\mozver.dat
2007-02-17 19:50:19 7,018,743 ----a-w C:\WINDOWS\u7f394ax.bin
2007-02-05 20:17:02 185,344 ----a-w C:\WINDOWS\system32\upnphost.dll


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))


*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
"{02478D38-C3F9-4EFB-9B51-7695ECA05670}"="C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll"
"{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}"="C:\Program Files\Yahoo!\Common\yiesrvc.dll"
"{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}"="C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll"
"{9030D464-4C02-4ABF-8ECC-5164760863C6}"="C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll"
"{9394EDE7-C8B5-483E-8773-474BF36AF6E4}"="C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll"
"{BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0}"="C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"BluetoothAuthenticationAgent"="rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent"
"HotKeysCmds"="C:\\WINDOWS\\System32\\hkcmd.exe"
"StorageGuard"="\"C:\\Program Files\\VERITAS Software\\Update Manager\\sgtray.exe\" /r"
"CamMonitor"="C:\\Program Files\\Hewlett-Packard\\Digital Imaging\\\\Unload\\hpqcmon.exe"
"Share-to-Web Namespace Daemon"="C:\\Program Files\\Hewlett-Packard\\HP Share-to-Web\\hpgs2wnd.exe"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"UserFaultCheck"=hex(2):25,73,79,73,74,65,6d,72,6f,6f,74,25,5c,73,79,73,74,65,\
"AVG7_CC"="C:\\PROGRA~1\\Grisoft\\AVG7\\avgcc.exe /STARTUP"
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.6.0_01\\bin\\jusched.exe\""
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"Microsoft Works Update Detection"="C:\\Program Files\\Microsoft Works\\WkDetect.exe"
@=""
"Yahoo! Pager"="\"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe\" -quiet"
"updateMgr"="C:\\Program Files\\Adobe\\Acrobat 7.0\\Reader\\AdobeUpdateManager.exe AcRdB7_0_9"

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"Symantec Network Driver Update Warning"="C:\\PROGRA~1\\Symantec\\LIVEUP~1\\SNDWarn.EXE"
"ALUAlert"="C:\\Program Files\\Symantec\\LiveUpdate\\ALUNotify.exe"


HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgwlntf

HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa
Authentication Packages msv1_0\0\0
Security Packages kerberos\0msv1_0\0schannel\0wdigest\0\0
Notification Packages scecli\0\0


[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Svchost]
LocalService Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0
NetworkService DnsCache\0\0
rpcss RpcSs\0\0
imgsvc StiSvc\0\0
termsvcs TermService\0\0
HTTPFilter HTTPFilter\0\0
DcomLaunch DcomLaunch\0TermService\0\0
Usnsvc usnsvc\0\0
WudfServiceGroup WUDFSvc\0\0

HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost

Contents of the 'Scheduled Tasks' folder
C:\WINDOWS\tasks\Automatic Full Backup.job

********************************************************************

catchme 0.3.660 W2K/XP/Vista - userland rootkit detector by Gmer, http://www.gmer.net
Rootkit scan 2007-05-10 15:57:34
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


********************************************************************

Completion time: 2007-05-10 15:57:56
C:\ComboFix-quarantined-files.txt ... 2007-05-10 15:57


picturekimo@yahoo.com


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Response Number 21
Name: Lookingup
Date: May 10, 2007 at 16:04:20 Pacific
Subject: need help
Reply: (edit)
Logfile of HijackThis v1.99.1
Scan saved at 4:03:41 PM, on 5/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Hijackthis\HijackThis.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: (no name) - {98828DED-A591-462F-83BA-D2F62A68B8B8} - (no file)
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O15 - Trusted Zone: http://www.get2advantage.com
O15 - Trusted Zone: http://*.turbotax.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?lin...
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine...
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/M...
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/Sh...
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: avgwlntf - C:\WINDOWS\SYSTEM32\avgwlntf.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

picturekimo@yahoo.com


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Response Number 22
Name: Lookingup
Date: May 10, 2007 at 16:08:34 Pacific
Subject: need help
Reply: (edit)
i took an afternoon nap and had turned off computer. When i booted up again, the background screen color had changed and my normal background pic on icon page was gone...also my computer was going by military time.....the time is back to normal now.....just wondering if these are ok..

picturekimo@yahoo.com


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Response Number 23
Name: jabuck
Date: May 10, 2007 at 16:31:37 Pacific
Subject: need help
Reply: (edit)
Looks much better.

Please download ATF-Cleaner to your desktop from this link
http://www.atribune.org/content/view/19/2/ We will need it later in safe mode

Download and install AVG Anti-Spyware We will need this later in safe mode

Be sure to update AVG Anti- Spyware

Download Killbox to your desktop from this link Killbox by Option^Explicit. If you already have "Killbox" update to this newer version. We will need it later in safe mode

Empty the restore folder. Go to start>control panel>system>system restore tab>check the box beside "turn off system restore>apply (takes a minute)>ok. Go back and uncheck the box to turn system restore back on>apply>ok.

Next, please reboot your computer in Safe Mode by doing the following :

Restart your computer

After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;

Instead of Windows loading as normal, a menu with options should appear;

Select the first option, to run Windows in Safe Mode, then press "Enter".

Choose your usual account.

Run Hijack This from safe mode, close all windows except Hijack This, place a check to the left of the following items and press "fix checked":

O3 - Toolbar: (no name) - {98828DED-A591-462F-83BA-D2F62A68B8B8} - (no file)

O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u

Exit Hijack This but remain in safe mode.

Run Killbox from safe mode. Please double-click Killbox.exe to run it.
Select:
Delete on Reboot
then Click on the All Files button.
Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\WINDOWS\unvise32.exe

Return to Killbox, go to the File menu, and choose Paste from Clipboard.


Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let us know if you receive this message!).

If your computer does not restart automatically, please restart it manually.

Run ATF-Cleaner from safe mode.Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

In Safe Mode, run AVG Anti-spyware and click on the Scanner tab at the top. Click the "Settings" tab and then change the recommended action to Quarantine and click Automatically generate report after every scan. Click back to the "Scan" tab and then click on Complete System Scan. This scan can take quite a while to run, so be prepared.

AVG Anti-Spyware will list any infections found on the left hand side. When the scan has finished, it will automatically set the recommended action. Click the Apply all actions button. AVG Anti-Spyware will display "All actions have been applied" on the right hand side.

Click on "Save Report", then "Save Report As". This will create a text file. Make sure you know where to find this file again (like on the Desktop).

Post the AVG Antispyware report please.


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Response Number 24
Name: Lookingup
Date: May 10, 2007 at 16:44:38 Pacific
Subject: need help
Reply: (edit)
remember i had trouble with safe mode before, try again?


picturekimo@yahoo.com


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Response Number 25
Name: jabuck
Date: May 10, 2007 at 17:09:40 Pacific
Subject: need help
Reply: (edit)
Try safe mode again please.

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Response Number 26
Name: Lookingup
Date: May 10, 2007 at 17:49:25 Pacific
Subject: need help
Reply: (edit)
AvG anti spyware complete system scan, do you know how long about it will take, i may have to do it a later time

picturekimo@yahoo.com


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Response Number 27
Name: jabuck
Date: May 10, 2007 at 17:53:40 Pacific
Subject: need help
Reply: (edit)
About 30min to 1hr

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Response Number 28
Name: Lookingup
Date: May 10, 2007 at 18:11:52 Pacific
Subject: need help
Reply: (edit)
i found hijakthis in safe mode, but it starts off with menu such as do a complete system scan ex....which one do i choose?

picturekimo@yahoo.com


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Response Number 29
Name: jabuck
Date: May 10, 2007 at 18:35:08 Pacific
Subject: need help
Reply: (edit)
Choose "do a system scan only", place a check to the left of the item needing to be removed, then click "fix checked". Then exit Hijack This and do the rest of the suggestions in response #23.


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Response Number 30
Name: Lookingup
Date: May 10, 2007 at 19:46:48 Pacific
Subject: need help
Reply: (edit)
does killbox take a long time, i gave it like 30mins came back and didn't seem to be doing anything never saw file paths page pop up...in the frame of page said theres one file,....i didn't see a C:\windows\unvise32.exe......should it take a long time with all files box green?

picturekimo@yahoo.com


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Response Number 31
Name: jabuck
Date: May 11, 2007 at 03:52:23 Pacific
Subject: need help
Reply: (edit)
Only takes about 2 seconds.

Set up the computer to view hidden files by going to start>control panel>folder options>view tab>tick the circle beside "show hidden files and folders" and untick the box beside "hide extensions of known file types" and "hide protected system operating files">apply>ok.

Navigate to and delete this file if found:

C:\WINDOWS\unvise32.exe

Then post the AVG report.


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Response Number 32
Name: Lookingup
Date: May 11, 2007 at 15:04:20 Pacific
Subject: need help
Reply: (edit)
am i in regular mode when i set to view hidden files

picturekimo@yahoo.com


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Response Number 33
Name: Lookingup
Date: May 11, 2007 at 15:08:58 Pacific
Subject: need help
Reply: (edit)
navigate to and delete this file in safe mode? using killbox?

picturekimo@yahoo.com


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Response Number 34
Name: Lookingup
Date: May 11, 2007 at 15:50:57 Pacific
Subject: need help
Reply: (edit)
went back into safe mode and killbox does the same thing just sits with all files green for long period of time....except not the file that was listed in window with scroll down is empty..so now o files there...it wasn't c:\windows\unvise32.exe...

picturekimo@yahoo.com


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Response Number 35
Name: Lookingup
Date: May 11, 2007 at 15:52:50 Pacific
Subject: need help
Reply: (edit)
should i skip killbox and run atf cleaner?


picturekimo@yahoo.com


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Response Number 36
Name: Lookingup
Date: May 11, 2007 at 16:18:07 Pacific
Subject: need help
Reply: (edit)
went back into safe mode and killbox does the same thing just sits with all files green for long period of time....except not the file that was listed in window with scroll down is empty..so now o files there...it wasn't c:\windows\unvise32.exe...

picturekimo@yahoo.com


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Response Number 37
Name: jabuck
Date: May 11, 2007 at 19:12:32 Pacific
Subject: need help
Reply: (edit)
You can check and see if the files exist in normal mode (killbox may have removed it) if you have set the system up to view hidden files but you need to delete it in safe mode.

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Response Number 38
Name: Lookingup
Date: May 11, 2007 at 19:28:26 Pacific
Subject: need help
Reply: (edit)
in regular mode i found that file but in safe mode it doesn't appear

picturekimo@yahoo.com


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Response Number 39
Name: Lookingup
Date: May 11, 2007 at 19:31:22 Pacific
Subject: need help
Reply: (edit)
in safe mode using killbox i x delete on reboot......then all files and it just sits

picturekimo@yahoo.com


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Response Number 40
Name: jabuck
Date: May 11, 2007 at 20:37:47 Pacific
Subject: need help
Reply: (edit)
Try deleting it from normal mode.

Navigate to the file> right click on it >click delete> yes. If it delete also delete it from the recycle bin.


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Response Number 41
Name: Lookingup
Date: May 11, 2007 at 22:06:53 Pacific
Subject: need help
Reply: (edit)
ok deleted file in normal mode and recycle bin
do i need to restart computer or is that only when using safe mode? can i proceed to run ATF cleaner? in safe mode or regular?
picturekimo@yahoo.com

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Response Number 42
Name: Lookingup
Date: May 11, 2007 at 22:29:40 Pacific
Subject: need help
Reply: (edit)
i went a head to check to see if i could run ATF cleaner in safe mode....even with search it couldn't be found....when i went back into regular mode the atf icon is on regular icon page.......what to do now?

picturekimo@yahoo.com


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Response Number 43
Name: jabuck
Date: May 12, 2007 at 07:30:30 Pacific
Subject: need help
Reply: (edit)
Run it in normal mode.

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Response Number 44
Name: Lookingup
Date: May 12, 2007 at 17:04:39 Pacific
Subject: need help
Reply: (edit)
once again couldn't find avgspyware in safe mode, should i run it in regular mode?

picturekimo@yahoo.com


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Response Number 45
Name: jabuck
Date: May 12, 2007 at 17:21:40 Pacific
Subject: need help
Reply: (edit)
Yes, run it in normal mode.