need help with

June 27, 2009 at 10:34:04
Specs: Windows Vista
i've been infected with the trojan downloader win32 everytime i try to run hi jack this the virus stops it from loading or reboots my computer. ive also tried running pctools spyware doctor and and it does not phase it can anyone help me with this problem thanks in advance

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June 27, 2009 at 11:14:43
Download and run Kaspersky AVP tool in safe mode:
Once you download and start the tool:
# Check below options:

    * Select all the objects/places to be scanned. 
    * Settings > Customize > Heuristic analyzer > Enable deep rootkit search

# Click Scan
# Fix what it detects
# Attach Scan log/Summary to your next message.

Illustrated tutorial:

If I'm helping you and I don't reply within 24 hours send me a PM.

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June 27, 2009 at 23:31:35
i've tried running kaspersky all day long when i go to the website
you provided it tells me the link is broken. so i tried finding it
through a search and when i try to download it something
interupts some of the files so i have to skip them, then when i go
to install it get over half installed then reboots my computer

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June 28, 2009 at 00:52:26
i just formatted my comp it wasnt letting me open any websites or install anything thanks for your help anyways

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