Please help me remove the locators.com toolbar. It crashes IE, loads IE to the locators.com website with the extra toolbar. Here is my HijakThis logfile. Thank You. Logfile of HijackThis v1.97.7 Scan saved at 6:55:01 PM, on 11/30/2003 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\UCVPN\cvpnd.exe C:\Program Files\Network Associates\Common Framework\FrameworkService.exe C:\Program Files\Network Associates\VirusScan\mcshield.exe C:\Program Files\Network Associates\VirusScan\vstskmgr.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\Explorer.exe C:\WINDOWS\System32\00THotkey.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Synaptics\SynTP\cPad\AlarmWatcher.exe C:\Program Files\TOSHIBA\TouchED\TouchED.exe C:\WINDOWS\System32\TFNF5.exe C:\WINDOWS\System32\TPWRTRAY.exe C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe C:\WINDOWS\System32\TDispVol.exe C:\WINDOWS\System32\SxgTkBar.exe C:\toshiba\sysstability\tsyssmon.exe C:\Program Files\Network Associates\VirusScan\SHSTAT.exe C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe C:\Program Files\DIGStream\digstream.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\SM1BG.exe C:\Program Files\Microsoft ActiveSync\WCESCOMM.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Ilium Software\ListPro\ListProAlarms.exe C:\WINDOWS\System32\wuauclt.exe C:\toshiba\ivp\ism\ivpsvmgr.exe C:\Documents and Settings\John Moore\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.locators.com/homepage/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: Locators.com Search Bar - {E720B458-B65A-438C-9FF3-B1DF65D7DB3E} - C:\PROGRA~1\LOCATO~1\LocatorS.dll O3 - Toolbar: Locators.com Links Bar - {E720B458-B65A-438C-9FF3-B1DF65D7DB3F} - shdocvw.dll (file missing) O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.exe NvQTwk,NvCplDaemon initialize O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [cPadAlarm] C:\Program Files\Synaptics\SynTP\cPad\AlarmWatcher.exe O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.exe O4 - HKLM\..\Run: [TFNF5] TFNF5.exe O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.exe O4 - HKLM\..\Run: [TosHKCW.exe] C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 05 O4 - HKLM\..\Run: [TDispVol] TDispVol.exe O4 - HKLM\..\Run: [SxgTkBar] SxgTkBar.exe O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run O4 - HKLM\..\Run: [TSysSMon] c:\toshiba\sysstability\tsyssmon.exe /detect O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.exe" /STANDALONE O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.exe O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.exe" O4 - Startup: ListProAlarms.lnk = C:\Program Files\Ilium Software\ListPro\ListProAlarms.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.exe O4 - Global Startup: University Of Cincinnati VPN Client.lnk = C:\Program Files\UCVPN\ipsecdialer.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: Create Mobile Favorite (HKLM) O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM) O9 - Extra button: Locators.com Search Bar (HKLM) O9 - Extra 'Tools' menuitem: Locators.com Search Bar (HKLM) O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/bonnie/us/win/QuickTimeInstaller.exe O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37852.9004513889 O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

Run HijackThis again and place a check in the box next to the following items. Next, close all browser Windows, and have HT 'fix checked'. You Must restart your computer when you're done. R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.locators.com/homepage/ O3 - Toolbar: Locators.com Search Bar - {E720B458-B65A-438C-9FF3-B1DF65D7DB3E} - C:\PROGRA~1\LOCATO~1\LocatorS.dll O3 - Toolbar: Locators.com Links Bar - {E720B458-B65A-438C-9FF3-B1DF65D7DB3F} - shdocvw.dll (file missing) O9 - Extra button: Locators.com Search Bar (HKLM) O9 - Extra 'Tools' menuitem: Locators.com Search Bar (HKLM)

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Thanks for the help guys.