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Need help removing virus or trojan

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Name: snowcrash
Date: July 2, 2007 at 19:04:45 Pacific
OS: xp pro
CPU/Ram: 1.83ghz/504mb
Product: dell latitude d520
Comment:

Hi, I have this laptop and I have tried everything and every program that I have used in the past, but I did get the computer from running as slow and popping us as many popups but it still does them a few every day.

I am hoping that somebody can help me out here. I have run HiJack this and have a log that I will post when asked to, but do not know what to check and fix now. I have read in the past that if you do not know what you are doing with this program you can cause more damage than helping your situation.

I hope someone can help me get this laptop back to normal. Whatever I have, is causing me the most amount of trouble I have ever got. I really do not want to go to trouble of reinstalling windows.

As soon as I am able to post my Hijack log, I will do so!

Thanks in advance for any help. Charlie



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Response Number 1
Name: btk1w1
Date: July 4, 2007 at 00:19:18 Pacific
Reply:

Go ahead and post the log... The more people that see it the better


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