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need help removing virus from AIM
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Original Message
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Name: robbysobby
Date: June 18, 2004 at 11:06:21 Pacific
Subject: need help removing virus from AIM OS: Wndows XP CPU/Ram: Pentium 4 HT, 512 Ram
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Comment: Whenever I use the internet, AIM attempts to load. If I am already on AIM, an away message pops up with a link to a website, which also loads on my screen. A download window is opened, which is how i suspect the virus is transferred. I am using AOL 9.0 and Windows XP. Do you know of any way to fix this. Already one of my friends has accidentally gotten the virus before i could shut the away message off.
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Response Number 1
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Name: MaJiD SaeeD Khan
Date: June 18, 2004 at 12:09:50 Pacific
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Reply: (edit) Get these softwares
1. Hijackthis 2. SpyBot First run the spybot and see if the bug is removed or not, if the problem presists then run hijackthis and paste the log here. Also get a good AntiVirus and if you already have one, update it. I will wait for the Hijackthis Logs.
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Response Number 2
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Name: robbysobby
Date: June 19, 2004 at 06:10:32 Pacific
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Reply: (edit)I downloaded the 2 programs you recommended. I ran SpyBot and it found several problems but the AIM away message is still loading. I also ran the Hijackthis, and have posted the log below. Thanks for your help! --------------- Logfile of HijackThis v1.97.7 Scan saved at 9:09:10 AM, on 6/19/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe C:\WINDOWS\System32\CTsvcCDA.exe c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\wanmpsvc.exe C:\WINDOWS\System32\MsPMSPSv.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\BCMSMMSG.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\WINDOWS\System32\DSentry.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe C:\Program Files\Common Files\Dell\EUSW\Support.exe C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe c:\progra~1\mcafee.com\vso\mcvsescn.exe C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\WINDOWS\System32\NETSTATT.EXE C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe C:\WINDOWS\System32\ctfmon.exe C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe C:\PROGRA~1\AMERIC~1.0\waol.exe C:\PROGRA~1\AMERIC~1.0\shellmon.exe C:\WINDOWS\System32\wuauclt.exe C:\PROGRA~1\AMERIC~1.0\aolwbspd.exe C:\Documents and Settings\robby sobkowich\Application Data\ttuh.exe C:\Program Files\AIM\aim.exe c:\progra~1\mcafee.com\vso\mcvsftsn.exe C:\Program Files\Messenger\msmsgs.exe C:\Documents and Settings\robby sobkowich\Desktop\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.seekseek.com/quicksearch.asp?keyphrase= R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://rd.yn.cometsystems.com/r/cc3un/0;ERROR;ERROR;1087607068000/http://www.dell4me.com/myway R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://xlonhcld.xlontech.net/100125/200748/202193/popup.html R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) R3 - URLSearchHook: URLSearch Class - {965A592F-8EFA-4250-8630-7960230792F1} - C:\WINDOWS\System32\cdsm32.dll R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497 - (no file) O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file) O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe" O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe" O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe O4 - HKLM\..\Run: [SysUpd] C:\WINDOWS\sysupd.exe O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe O4 - HKLM\..\Run: [fash] C:\WINDOWS\fash.exe O4 - HKLM\..\Run: [Yahoo Messenger] NETSTATT.EXE O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\robby sobkowich\Application Data\ttuh.exe O4 - HKCU\..\RunOnce: [Yahoo Messenger] NETSTATT.EXE O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE O4 - Startup: PowerReg Scheduler V3.exe O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZNxdm867 O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM) O9 - Extra button: Research (HKLM) O9 - Extra button: AIM (HKLM) O9 - Extra button: Real.com (HKLM) O9 - Extra button: MoneySide (HKLM) O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/SmileyCentralInitialSetup1.0.0.6.cab O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{77AAB2CA-D703-4CAA-AF9F-122E601F54E4}: NameServer = 205.188.146.146
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